5 star motors 3 - Louisville, Kentucky

Amy N.

Quality cars, at good prices. Jordan was a great salesman. No pressure very helpful. Didn’t act like he knew everything but was knowledgeable and nice. After going to six different places, we finally found the car we wanted at the price we wanted I would highly recommend stopping By Five Star Motors 3

Tyler

I had a fantastic experience buying my car here! Jordan was extremely helpful, patient, and made the whole process smooth from start to finish. He answered all my questions, was upfront and honest, and made sure I felt comfortable with everything before finalizing the purchase. I really appreciate the excellent customer service and how easy they made the buying experience. Highly recommend this dealership, and especially ask for Jordan if you want a stress-free car buying process!

Joe P.

Matt was very professional and helped my daughter buy her first car. I've never seen her so happy. He made it very affordable and took care of anything we asked him to. DEFINITELY recommend for anyone to get a car from here.

DREAMS 2. R.

Matt was so amazing to work with he was very welcoming and not pushy at all he made the whole experience very easy. He was very helpful and willing to work with me and my requests during the purchase of my new 2014 Chevy SS thanks again Matt

Brian K.

It’s just really nice to meet another car enthusiast and family that’s stand up guys and are trustworthy. Sold them my late father’s car and they drove to my place and gave me more than a fair offer. He was very professional and wonderful to speak to as well. I’ll be getting them to help me with my next car. Highly recommended.

John R.

Be very cautious with this dealership. My wife and I had a terrible experience here. The customer service was unprofessional, and the management was even worse. I had called in about a Cadillac and we agreed on a price over the phone. I even put down a deposit to secure it. However, when we arrived—after driving 500 miles—they refused to honor the price we had discussed. This kind of dishonesty is unacceptable, and in my opinion, their tactics are deceptive.

To make matters worse, one of their own salespeople admitted that many of the “positive” reviews are written by friends or acquaintances of the staff. That’s very disappointing and speaks volumes about how this place operates.

If you take reviews into consideration before making a decision, please take this one seriously. This is a genuine account from someone who had an awful, frustrating experience with them. Do yourself a favor and be extremely cautious before doing business here.

Seneca2x

Sold a truck that needed new everything ,coolant leaks ,engine failing
And the truck was on empty and they said they would cash app me $20 for gas if I gave them a five star review . Don’t fall for it . I’ve also had the truck for three months now, and during that time it was with the dealership for about two and a half weeks. They told me they would be putting new shocks on it and detailing it, but when I finally got the truck back, it wasn’t detailed at all. Later, when I took it to a mechanic, I was told the shocks were not new.

On top of that, the truck has a coolant leak and needs new cam phasers. I’ve called the dealership countless times whole they were “servicing” and “detailing”, but they acted like they didn’t know which truck I was talking about. I’ve also been calling back-to-back about my permanent plate, and every time they say someone will call me back. No one ever has. I’m still driving around with a temporary tag, with no explanation of where my plate is.

Chiefkief

Matt made the process of getting me in a newer truck fast and easy. Friendly staff, straight to business. Would recommend 5/5