Daniel's Jewelers - Hemet, California

Raymond P.

We visited Daniels Jewelers on 8-30-2024 because we had been pre-approved on line and was informed to go to are local store (Daniels jewelers) we informed the employee what we needed which was a wedding ring for my wife ,,, they asked for my I.D. and with out telling me they ran 2 full credit checks on me... why did they run 2 credit checks on me when I already was approved on line we waited almost 2 hours to hear her say 400 was needed down to get my wife's wedding ring,,, on line they said $ 189 was all I had to put down... we left Daniels jewelers empty handed and embarrassed and Humiliated... what kind of Business you Running...update 9-4-2024 there has been no apologies from Daniel's Jewelers regarding are complaints ,,,, the Manager lied to There Corporate office and said all has been resolved... ..what a bunch of lies.....all they offered was future credit are you kidding us we deserve more......

Luvenia H.

My experience at Daniels Jewelry was nothing short of magical. Mrs. America and her team went above and beyond to help me find the perfect gift for my wife. Their kindness and attention to detail made the process truly special. If you want to show just how much you care for the love of your life, this is the place to be. Mrs. America was like my fairy godmother for jewelry, making the experience unforgettable. Highly recommend!

chris D.

Very unpleasant experience. We visited the store to buy a class ring for my son. We had already been on the website an had a full design of the ring. The assistant manager proceeded to argue with me about the design we had picked out. She got the book for the class rings saying that it was not in the book. I asked to look at the book she handed it to me then ripped it out of my hand. Then walked away leaving the book behind.i opened the book and found everything we were asking for.

As she was on the other side she started to speak in Spanish not knowing I could understand her. I asked her to come back in Spanish and she was surprised.
As we were at the counter to make the order she said it would be a different price then what I had got from the website and saying I would also have to pay for shipping when the price I had said $0.00 for shipping.
She called someone on the phone and told her the situation and the person on the phone told her to give me a phone number and to leave the store.

After we had left I got a notice that my credit had been ran without my permission.

All I can say is stay away from this store!
I will no longer shop at daniels After 20 years of being a loyal customer!

This store does not deserve 1 start I wish there was 0 star's.

Sondra S.

The service was great! The staff that had been on duty this day. Was very pleasant. Had I known the policy before my purchase. I would have not made any purchase. I as well,read the term of agreement which (had no mention )of We must keep the price tag of items purchased. This is a very unsettling issue. What are they trying to hide? And from whom? I paid for it. It's mine! And to be told they're not allowed to let the tag leave with purchase ! Hmm

Amber K.

Me and my fiance went to Daniel's hemet today to look for a diamond wedding ring. Gabby helped us and she was amazing. Gabby helped us find the perfect ring. She had great customer service. All the other girls that worked there where great too. Thank you Gabby.

Jennifer V.

The store was clean, the staff was very nice and helpful.🤗 I love my diamond jewelry!!💍💎

Serena P.

Thank you Gabby and Bell for the beautiful experience of purchasing my gorgeous 8000 dollar ring for 2200 I’m glad I made my purchase here the ladies are very nice , professional and courteous , friendly and overall make you feel secure on what you’re buying .

keep S.

I've only had good experiences here . Daniels rewards you for on time payments with gift perks and is a great company. To build your credit with . Thanks Daniels I appreciate your concern. And the diamond ring on my finger 😁