The Discovery bay chandlery - Discovery Bay, California

Address: 5901 Marina Rd, Discovery Bay, CA 94505, United States.
Phone: 9256346178.

Specialties: Boat repair shop.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 24 reviews on Google My Business.
Average opinion: 3.8/5.

Location of The Discovery bay chandlery

9256346178

The Discovery Bay Chandlery, located at Address: 5901 Marina Rd, Discovery Bay, CA 94505, United States, is a well-known boat repair shop in the area. With a Phone: 9256346178 and a convenient location, it is easily accessible for those in need of their services.

One of the standout features of The Discovery Bay Chandlery is their commitment to accessibility. They offer a wheelchair-accessible car park and entrance, making it easy for everyone to access their services.

In terms of their specialties, The Discovery Bay Chandlery is known for their high-quality boat repair services. Whether you need minor repairs or major overhauls, their team of experienced professionals is equipped to handle it all.

The Discovery Bay Chandlery has received numerous reviews on Google My Business, with an average rating of 3.8/5. Many customers have praised their prompt and efficient service, as well as their friendly and knowledgeable staff.

Overall, The Discovery Bay Chandlery is a top choice for those in need of boat repair services in the Discovery Bay area. With their convenient location, accessibility features, and commitment to quality, they are sure to meet and exceed your expectations.

Recommendation: For more information and to schedule a repair, be sure to check out The Discovery Bay Chandlery's website. Their team is always ready to assist and provide the best possible service. Don't hesitate to contact them today

Reviews of The Discovery bay chandlery

The Discovery bay chandlery - Discovery Bay, California

David DiVecchio

1/5

Don't let the Chandlery touch your boat, they don't know what they are doing and have horrible customer service.

During an annual fluid change preformed by the Chandlery, they did not install the oil filter properly, causing 6 liters of oil dumped in the hull of my boat. They apologized and said they would make it right, clean all the oil out and make it new again.

Unfortunately after having the boat in their possession for two weeks, and multiple opportunities they were not able to clean all the oil. They tried and said it was the best that they could do, but they simply did not have the equipment or knowhow to clean the oil out. So I requested that we go to a 3rd party to clean the boat, they said fine and I would let them know the cost.

I took the boat to a professional boat shop and luckily they were able to get it clean. It cost me over $500 and the Chandlery will not pay for it, saying they could have had it done by their vendor for cheaper. Weird thing is they never even offered.

Not only was I over charged for the oil change, the Chandlery will not reimburse me for the clean out.
Honestly, I was not upset with the mistake. I gave the Chandlery plenty of patience and opportunity, it is just sad that they will not make it right...and rude about it too.

Stay away!

Alberto Ubershitz

1/5

The service is horrible and very organized.
Left my boat there to have a few things repaired and it took over a month which fine but they kept making up excuses why it wasn’t done.
Find another shop, this one sucks.
Lisa should be fired.

Micaiah Filkins

3/5

So far in my experience they have been difficult to get ahold of and when you do get a hold of them there seems to be a lack of organization to the shop. If you know the part number that you need they can likely identify whether or not they have it in stock. They potentially could order it for you. If you don't have the part number it's probably best to find it before you call. Overall having them is better than not having any option at all in our small town.

Mike Fasy

1/5

Took over 2 months for simple repairs.

Horrible communication.

The mechanic walks all over vinyl interior with his shoes on.

$1,000's of damage to the swim decking from leaving the boat there. Literally every piece on the boat has been torn up by some kind of animal. I did leave it there covered- obviously they didn't store it that way.

Told me the boat was finished no less than 3 times. When I show up they are still working on it. Why I'm 1-1/2 hours away so this unnecessarily wasted multiple weekends for me. The first time I came to pick up the boat I notice the check engine lights came on (they weren't on when I brought it there). They told me I needed to take the boat anyway since they didn't have room. This is a huge inconvenience to me and when I bring it back they charge me the trailering fee again! I shouldn't have been called to pick it up and then shouldn't have been made to pick it up then I'm being charged for that? C'mon.

They wouldn't give me the invoice before I showed up- these guys really know how to scam people.

There is lots more to say but hopefully you get the point.

Bay Area Boat Rentals

5/5

We went and spoke to Dave and Lisa recently and were welcomed with smiles and good conversation. Their expertise, insight, and passion for Discovery Bay is amazing. We are looking forward to meeting with you again! Keep up the great work!

Jan McCleery

5/5

We have our boat maintenance done by the Chandlery - from our large yacht, ski boat, and jet skis. We've been very pleased through the years. In addition, we try to buy our supplies and equipment (lines, etc.) through the Chandlery also. They are close and convenient and can order anything you need!

freshroasted coffee (Ron Pargett)

5/5

Great help from Lisa. And a great price on my transom fenders, better than I could find online, and quicker.

Tori Hoffman

5/5

The chandlery has nearly everything you need for a day out on the boat, snacks, drinks, tubea and toys and boat parts. They are always super friendly and helpful.