Keough's Hot Springs - Bishop, California

Negin N.

If you need to chill down after your heavy hikes around Bishop, you shouldn’t miss this hot spring.
It was clean and family-friendly.
It has two pools, the smaller one with hot water and bigger pool is normal.
It’s amazing feeling because you are surrounded by mountains when you are swimming under the sun.

It has also RV parking l, benches outside to picnic and a trail to hike

Katie T.

Stopped for the hot springs after hiking. Wonderful experience, and the staff were friendly and helpful. I gave 4 stars because the pools could use some upgrades and the bathrooms/showers weren't very clean.

SA

Terrible Management and Zero Accountability

I had a terrible experience at Keough’s Hot Springs which has been growing to this point. The staff was completely unprofessional and disorganized when handling capacity issues in the hot pool. A girl with Dark brown hair failed to inform anyone at the entrance about being at or near capacity. Instead, she waited until people were already inside, paid, and settled in the pool before rudely demanding that guests get out with no chance for a refund.

The words and tone used for approaching people was appalling. I would hope if the owner was there this girl would have lost her job.

The staff member approached my group and singled us out, claiming our group was too large. For the record, we didn’t plan or arrive together—we’re from a small town and just happened to know others there. She told us to “self-regulate” and count how many people were in the pool and to get out when over capacity. That responsibility is not stated anywhere, nor should it be placed on paying guests.

In any other setting a place does not allow more people into a space once it has reach capacity. Facilities do not tell customers who paid for the day to get out to make room for new guests.

What’s worse, they blatantly targeted our corner of the pool while ignoring other groups who had been there even longer. Meanwhile, they kept letting more people in without informing them of the situation and demanding others get out to let more in. After letting in even more people, they decided to kick everyone out of the pool entirely even those who just walked in.

To top it off, when I went to warn a friend who had just paid that the pool was over capacity and being cleared, the same staff member overheard and barged in flipping out at me—while another younger blonde employee managed to be more mature and professional. (She was later asked to be a regulator and managed to talk to people not scream at them like other staff.)

The same aggressively angry employee started approaching new arrivals, blaming “entitled” guests in the pool for the chaos. She was very loudly referring to current guests with names and insults. I heard this myself and overheard the murmurs of the crowds complaining about what they were hearing being yelled about them. This was outrageous and completely inappropriate.

Here’s the issue: the facility has no system in place to manage capacity, and instead of taking accountability, they push it onto paying customers. Guests were complaining left and right, and many had great suggestions for improvement. Questions were asked and employee’s were yelling. This is such a simple problem to solve, yet management can’t seem to figure it out.

Save your money and skip Keough’s Hot Springs. Until they overhaul their staff and implement a proper system, they’re not worth the hassle.

Devin ?. T.

What is with the screaming employees?!?

This place is so trashy! They didn’t tell us at the door the pool was full, but once we were inside we were instantly screamed at to get out! They yelled at everyone saying when new people showed up to get out of the pool to make room but we just got there and there isn’t anywhere saying this! If you asked a question you were yelled at and threatened to be kicked out… how is this place a business?!

Simon C.

We enjoyed a delightful Thursday afternoon floating around in the large pool. It was very noisy until 2pm when a large school group left. Then we relaxed on shaded chaise lounges, cooling off in the pool, and occasionally roasting in the hot bath. Bring flip-flops or some other wetable footwear, a towel, and sunglasses. No cash is required. The adult fee is $14, and a variety of cold drinks and snacks is available.

David W.

Clean and refreshing. Definitely a family friendly experience, so if you're looking to enjoy a cerveza is the hot spring, this is not the place for you. Great way to break up a hot camping day though, so we'll be back!

maoli Y.

This has been my private sanctuary for when I need to get away from everything and heal/relax. The water in both the pool and the hot tub are from a natural hot springs and quite invigorating. No chlorine.

Crown H. C. C.

Great place to bring our truck and trailer to camp for the night. The hot spring was lovely and the snack store was a hit with the kids.