URM Thrift & Boutique - Covina, California

Sherry L.

I don’t typically thrift for old, used clothes; instead, I seek out this store for its amazing selection of brand-new name-brand items. They often carry multiples of the same item, making it easy to find what I love. The most I’ve spent on a name-brand dress from Windsor was just $25, which reminds me of the incredible value I can find.

The discounts are a delightful bonus! With coded tags offering extra savings on certain days, every visit feels like a treasure hunt. I focus less on price tags, as I typically discover stylish outfits for around $4 to $10. Leaving with a bag full of tops for much less than the cost of a single shirt at the mall fills me with joy! Lydia, the supervisor, always gives me a cheerful greeting and is super helpful! The added bonus of a fitting room to try things on strengthens my confidence in my choices since all sales are final. It's all about finding great deals and embracing the thrill of a successful shopping adventure!

Daphne

This United Rescue Mission Thrift And Boutique Store is located on East Arrow Highway. It's on the same side as Starbucks near the Car Wash. There is parking in the front and the rear. Contemporary gospel music will be heard as you shop. They sell shoes, purses, sunglasses, jewelry, outerwear, household items, furniture etc. Clothes are for all genders, adults, and children. Some items are donations (thrift) and other items are uniquely styled brand new quality items at extremely fair prices. It's a must visit... you never know what might be there. There are no returns, all sales are final. Wednesday is fifty percent off (exclusive of specified items) for adults over 55 years old. ID is required for all credit/debit purchases. If an item does not have a price tag. It can not be re-priced and sold on the same day.

MaryAnn M.

Great thrift store. The store is big and allows ample space to move around comfortably using a shopping cart. They carry high end boutique items like Louis Vuitton, Michael Kors, Betsey Johnson just to name a few. Those items are kept behind the check out. The store is very organized and the staff is friendly and helpful. Wednesday's are Senior citizens Day. 50% off for Seniors 55yrs and older. So bring your mom, grandma to do some shopping.

Smevin B.

Not too crazy about the pricing and the staff was none too friendly but there is an impressive layout, and given their charitable qualities it's a store worth supporting.

Cathy G.

This place is not worth your time or money. I understand it's to help with thd mission. However, old and dusty looking items. Very overpriced and don't get me started on things that price tag has fallen off. Not to mention the rude and incompetent staff. Owners and people affiliated with the mission should do a secret shopper at least twice a week. Then they'll see what's really going on in this store and why they're not getting the funds needed for the shelters!

Shelby M.

One star alone because the dressing room security guard is so painfully rude it’s not even funny. He told someone in my party with vision impairment they should “just get closer to the door” when she said she couldn’t read a sign. Not only is he incredibly slow, he also walked away for more than 15 minutes and then came back and yelled that a second person was taking too long even though the second person should have been given an additional 15 minutes. He did not allow me to help see if someone’s clothing fit and help them. I’m grateful they had dressing rooms, but this man was so rude and clueless it made the whole experience worse than if they didn’t have them.

The store itself has items priced basically at retail prices. The items come from places like Hot Topic and H&M. Occasionally they get slightly better brands in. Overall I’ve had some really good selections for concerts and parties with trendier clothing. The thrift section is a little better and the prices are closer to true thrift store prices and not overpriced like a lot of other thrift stores in the area.

Jesse B. B.

Awesome prices and reasonable, veterans get 50% off.

D_amor D.

I hope the owners of this organization know that they hired an incompetent manager that doesn't know how to run a retail store. Besides being rude, she harasses customers about brands being sold at the store. She doesn't know how to delegate tasks to her staff and lets workers take breaks at the same time.
Full store, people waiting in line for half hour to an hour. But don't just walk around while regarding the overpriced items because they'll send the security guards to follow you around to see if you're stealing.