Old Town Paints - Jackson, California

Old Town Paints: A Comprehensive Review

Old Town Paints, located at 12 Water St, Jackson, CA 95642, is a distinguished paint store with a rich history of providing high-quality products and exceptional customer service. With the phone number 209-256-9700, Old Town Paints has become a go-to destination for both local residents and visitors seeking a variety of paint options and expert advice.

Specialties and Unique Features

• Paint store: Old Town Paints specializes in offering a wide range of paint products, including both interior and exterior options, to cater to the diverse needs of their customers.
• Wheelchair accessible entrance and parking lot: The store is designed to accommodate customers with disabilities, ensuring that everyone can experience the convenience and quality of Old Town Paints.
• Quick visit: For those on the go, Old Town Paints offers a fast and efficient shopping experience, allowing customers to find what they need without wasting time.
• Credit card acceptance: The store accepts various credit cards, making it convenient for customers to complete their purchases.

Opinions and Reviews

Old Town Paints has garnered a respectable 3.7/5 average rating from its 3 reviews on Google My Business, indicating a generally positive experience for its customers. The store's dedication to providing excellent service and a diverse selection of paint options has contributed to its success and reputation in the community.

Sasha, a notable employee at Old Town Paints, is praised for her willingness to go the extra mile to assist customers and share her expertise on furniture painting. Her creative store arrangements and attention to detail have made the shopping experience even more enjoyable for her clients. One customer noted, "Sasha will bend over backwards to help you find an item, but doesn't push high-priced pieces. She openly shares her knowledge about furniture painting even if you don't buy her paints."

Moreover, the store's inventory is constantly changing, ensuring that customers can always find new and exciting options to suit their needs. The displays for holidays are particularly noteworthy, showcasing Sasha's creativity and eye for unique objects.

Summary

👍 Reviews of Old Town Paints

Laine H.

5/5

These folks are so great. Sasha will bend over backwards to help you find an item, but doesn’t push high priced pieces. She openly shares her knowledge about furniture painting even if you don’t buy her paints. She’s creative in her store arranging, making displays for holidays that utilize interesting objects you wouldn’t have thought of (antique bird cages with bats in them for Halloween!). And her inventory is constantly changing! (I’m not even a friend, just a local who loves to shop there).

Andrea P.

1/5

We started using old town paints at our DIY workshop in October. We had really great luck with how everything turned out and loved the quality. Our last shipment in December arrived defective - and the owner Bobby has been avoiding helping us out. We asked for replacement/solution on a few other paints we received in previous orders with no resolve- this last order we requested a refund & he asked us to ship them back- we agreed yet asked for a shipping label to return them. He has not responded or emailed back with the label. We have $270 worth of unusable paints that he will not refund/replace. Bummer - was great customer service right off the bat (of course because we placed some larger orders) - it’s been made clear this is not someone we want to do business with. Best of luck, maybe need to have someone else help you take care of the customers representing your brand.

Marina D.

5/5

Sasha is the best. Love her store.