City Gear - Hoover, Alabama

City Gear, located at Address: 2000 Galleria Cir Suite 0137, Hoover, AL 35244, is a popular destination for shoe and clothing enthusiasts. With a phone number of 2059897204, this store is easily accessible for any inquiries or concerns. The website, citygear.com, provides additional information about the store's offerings and services.

City Gear specializes in a variety of products, including shoes, clothing, and fashion accessories for men, women, and youth. As a Shoe store, Clothing store, Fashion accessories store, Men's clothing store, Women's clothing store, Youth clothing store, City Gear offers a wide range of options for every customer.

The store offers several convenient services for customers, including in-store shopping, onsite services, delivery, same-day delivery, wheelchair accessible entrance, wheelchair accessible parking lot, quick visit, credit cards, debit cards, NFC mobile payments, and credit cards. These services make it easy for customers to shop and pay for their purchases.

City Gear has received 86 reviews on Google My Business, with an average opinion of 4/5. This is a testament to the store's commitment to providing high-quality products and excellent customer service.

Reviews of City Gear

Lydia Jordan

2/5

The manager and the two associates were spending more time gossiping and looking at their phones than they were trying to assist customers. I had to initiate the conversation regarding my purchase. These three employees totally ignored me until I said something. In addition, I think it is extremely unprofessional and not a good look at all to have those extra long eyelashes. It is also unprofessional to stand around gossiping where customers can hear the conversation. Even though I don't know the person they were talking about, I still didn't care to hear the conversation. Then I asked about any points I may have and the manager said, "You don't have the app?" I told her no. After my purchases, the manager said as I was leaving, "Next time, it would be better if you had the app, so get the app". I felt as though I was bothering her when I asked her about any points I may have. I had a terrible experience. I'm not saying that I will never shop at City Gear again but, I am saying I will not shop at the Galleria store ever again!!!

Jasmine Sessom

1/5

I was very disappointed that I couldn't receive a refund after the two pair of shoes purchased for my children didn't fit. The shoes I needed weren't available so I had to get a gift card. Which isn't fair because my children needed specific color so I was out unnecessary money.

shakeidra gunn

5/5

Demetria was very friendly and funny she is a great manager she should own her own shoe store some day beautiful inside and out I love the customer service I love my shoes

Porchia Smith

4/5

I found what I wanted with ease & the cashier knew exactly how 2 keep me coming back to shop.

Shetika Witherspoon

1/5

I come in the store every week a spend over 300 dollars every time and never receive my points

La' Toya Dollecia

1/5

NEGATIVE 1, 000,000,000!!!!!!!
the customer service was TERRIBLE and the management is a reflection of that the attitudes of ALL of the employees in the HOOVER GALLERIA MALL, HOOVER AL is indicative of a company who should be counting down the days for a complete DEMOLITION!!!

Derrick Colley

5/5

I won the raffle, I'm very grateful ?♥️!

andre byner

1/5

They told me I couldn't use my cash rewards towards launch shoes . Which is not true because all I've bought from here is launch shoes and used my rewards to buy a few of them.