Publix Super Market at The Shoppes at Sunlake Centre - Lutz, Florida

Harish P.

Publix Super Markets is a beloved grocery chain known for its friendly staff, well-stocked aisles, and fresh produce. As a long-time customer, I've always appreciated the convenience and quality that Publix offers. The bakery section is a standout, with freshly baked bread and pastries that are hard to resist. The store's layout is easy to navigate, and the wide selection of products ensures that I can find everything I need in one place.

However, in recent years, I've noticed a decline in the quality of customer service. The staff seems less attentive, and it's not uncommon to encounter long checkout lines. Additionally, some of the produce and meat sections have been less consistently stocked, which can be frustrating when planning meals.

Despite these issues, Publix remains a reliable option for my grocery needs. The GreenWise brand, which offers organic and natural products, is a great addition for health-conscious shoppers. The store's commitment to quality and customer satisfaction is evident, even if there are occasional hiccups.

Overall, Publix is a solid choice for grocery shopping, with a few areas that could use improvement. I hope to see the customer service and stock levels return to their former high standards in the future.

Sonia R.

Publix is the place to shop for me. Pleasant people. They honor their policies. I LOVE BOGO❤️ I shop every week and sometimes even twice! I love the atmosphere and the workers are always available and eager to help when asked. They even smile, ask you how you are, and wish you a good day!!!

Mara K.

Erika is the absolute best and kindest person. She always helps me out with navigating my WIC stuff and as a first time single mom, that means the world. Everyone at this Publix is super kind and the store is always clean.

Nicholas L.

Money maker, bo conscience, look up top 5 Corporate net incomes in Florida. They are there. Why are they still price gouging from covid excuse? Cause they can....doesn't make it right. Should be ashamed of themselves.

Brittany L.

Fast service. Clean aisles. Friendly people. The parking was a little bit crazy because it was so busy on a Saturday afternoon. But they were staffed well and I was able to checkout very quickly. Couldn’t ask for much better from a busy store. Great job!

Daisy

we love publix and have been shopping with publix for 30+ years and will continue to do so. Having said that, this particular publix could use some improvement with the front end customer service experience. We are often completely ignored during the checkout experience, often having to awkwardly listen to a random conversation between cashier and bagger. Sometimes not even receiving a hello. I have even had this happen with a manager standing nearby. This isn’t a huge deal but it does seem a bit unprofessional for me to have to listen to the cashier and bagger talk about a video game while I stand aside waiting for my stuff to be slowly bagged.

Steven L.

This particular Publix is super busy, but also clean, well stocked, typically professional like all Publix and no shortage of visible employees ready to help in every department! Great store!

Rosemary C.

This particular Publix is very disappointing. The cashiers are not friendly, they hardly ever have baggers, they don't ask if plastic bags are OK, they never offer to help you out and as an instacart shopper, they are not competent in bagging the curbside orders properly. Publix is my favorite store but I will always try not to shop at this one.