Brown Lumber and Building Supply, Inc. - Columbiana, Alabama

Address: 21891 AL-25, Columbiana, AL 35051.
Phone: 2056696715.
Website: brownlumber.com.
Specialties: Hardware store, Home improvement store, Paint store, Tool store.
Other points of interest: Curbside pickup, Delivery, In-store pickup, In-store shopping, Onsite services, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Assembly service, Service guarantee, Quick visit, Checks, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 376 reviews on Google My Business.
Average opinion: 4.6/5.

Location of Brown Lumber and Building Supply, Inc.

2056696715

Brown Lumber and Building Supply, Inc. is a well-known establishment that offers a wide range of services and products to its customers. Located at Address: 21891 AL-25, Columbiana, AL 35051, this hardware store, home improvement store, paint store, and tool store is a one-stop-shop for all your building supply needs.

One of the key features of Brown Lumber and Building Supply, Inc. is its curbside pickup, delivery, in-store pickup, and same-day delivery options. These services make it easy for customers to get the supplies they need without having to leave their homes or wait for long periods. The store also has a wheelchair accessible entrance and parking lot, making it accessible to everyone.

In addition to its convenient services, Brown Lumber and Building Supply, Inc. also offers a variety of onsite services such as assembly and a service guarantee. This means that customers can trust that the products they purchase will be of high quality and will function as expected. The store also offers a quick visit option, which is perfect for those who need to stop by and pick up a few items quickly.

Brown Lumber and Building Supply, Inc. accepts multiple forms of payment, including checks, credit cards, debit cards, and NFC mobile payments. This makes it easy for customers to pay for their purchases in the way that is most convenient for them.

The store has received numerous positive reviews from its customers, with a average opinion of 4.6/5 based on 376 reviews on Google My Business. This is a testament to the high-quality products and services offered by Brown Lumber and Building Supply, Inc.

Reviews of Brown Lumber and Building Supply, Inc.

Brown Lumber and Building Supply, Inc. - Columbiana, Alabama

Greg J

1/5

You might as well consider closing time 4:45. I went in right after work, walked in around 4:45, just about had everything I needed and next thing I know the manager is going around telling everyone to leave and that you will have to buy your stuff tomorrow. Horrible way to run a business.

Allen Horne

5/5

If you were to look into a dictionary beside the word, pretend it's a word, mom and pop hardware store with exceptional customer service and support galore, you would see this as the word. I won't tell you my age now but when I was 19 through maybe 23 years old I worked in a store very similar to this. This store is like that but on steroids. They have plenty of support staff to help. You never have to wait in line to Check out, if you do it's no more than 30 to 90 seconds.

I needed a key cut one time and had at least four people asked me for help.

If you go in, you will have no less than 4 to 5 people asking you how your day is, if you need anything, how you are. These guys are exceptional at what they do. When I get older if they are in business this is what I plan on doing when I retire.

Side note if they'd pay me what I work now I'd probably go there. What I'm trying to say is they are very customer focused.

Denise Lively Hill

5/5

Brown Lumber staff are experienced and extremely helpful. They go the extra mile to help find items you are looking for. We have shopped here for many year and buy all our paint here. Highly recommended and glad to have them close by.

Berrell Phillips

5/5

When there to get things to fix water leak they were very helpful

Jeremy Spencer

5/5

My go to place. ....has everything I ever need for my DiY at home

Mimi W.

2/5

I’m confused about the perfect ratings on service at this store. Yes, they do have a great inventory, but this store is over staffed! Often I see 3-4 employees standing around a counter, near the front of the store, in the paint section talking and yukking it up, sometimes very loud about personal things. Unprofessional. Too many times I’ve observed them ignoring customers as they enter the front door and walk right by the counter …. without one employee acknowledging the customer. Have to give a great shout out to the cashiers! They are professional, don’t waste time or engage in personal conversations.

John Dean

2/5

Customer service was good. I went there for high quality lumber, and paid for high quality no doubt. But after picking through many boards just to find a few, I left with Lowes quality boards. My 1st trip to Browns for lumber will be my last trip.

Chad McDaniel

5/5

Incredible prices, incredible staff.