Party Time - Klamath Falls, Oregon

Shiftready

I rented lots of material from them for my Oct 14th wedding recently, during the solar eclipse early that morning! They showed right on time and set up perfectly. The guys were funny and having a good time and they were all very professional. I'm very appreciative that they were willing to give up their Saturday morning during the eclipse event to be out there for us. I look forward to renting from Party Time again in the future. What a beautiful wedding and a lovely time! Thank you, Party Time, for being so reliable when I needed you! ♡♡♡

Rebecca M.

Rented there propane BBQ. When. We picked it up they load it in our truck shovel the lid in and left it was filthy , broke knob and no thermostat
When we returned it they say there would be a $25 cleaning fee since we didn't clean it I told them it was filthy when we got it ,but that didn't matter We still have to pay
I will never do business there again!!!

Christie M.

It is so wonderful to have such a quality party rental company in Klamath Falls! We rented the 20x20 party tent with walls and the tent heater (among other things) and our guests were toasty warm at our evening wedding in March! All of the staff are incredibly helpful, professional and courteous. I highly recommend their services for anyone planning an event! Thank you for making our special day perfect!

Garrick B.

Terrible company to deal with. Rented lava heaters for a wedding. Was told they would have four matching units. When we came and picked them up they had three of one style and one mismatched. Took them home and pulled them out of the boxes, all were filthy so we cleaned them up ourselves. One of the four was missing a part when we got it.

On the wedding day we set them up 30 minutes before the ceremony, one didn't work (different than the one missing a part.) Had a bad o-ring in the regulator, so it leaked propane. No time to fix that so we went without.

When we took the heaters back we're told we wouldn't get our deposit back because the one was missing a part. Brought up the fact that it was already missing the part when we picked it up, told we were wrong. Brought up the fact that one heater was faulty and didn't work and got told we should have called them so they could come fix it. 30 minutes before the event doesn't give anybody time to fix it, but they didn't care. After four trips down we finally convinced them to give us the deposit back, but couldn't get anything for the defective unit.

Will never work with them again. Too much hassle and they obviously do not care about the customer.

Kristine P.

I’ve had an amazing time working with Ashley for our wedding. She knows all of her equipment on hand and how it all works. If I ever had a question she was right there to answer it. Due to a medical issue I had to change the date of our wedding to an unknown date of once the Dr releases me. Ashely was willing to work with us and was very understanding. Thank you party time rentals !! You have an amazing employeee.

Conner O.

The tents that we rented were a big hit at our wedding, communication was easy, and set up was a breeze. I would recommend Party Time for all your Klamath Falls tent events.

Westley P.

Had to rent chairs and tablecloths for an event I had. Needed them for the weekend, and was advised to pick up the chairs on Friday anytime after they open. However, we arrived to pick them up in the morning, we were told to come back and get them between 3-5 pm. Requests to talk to a manager were met with malaise and contempt. Ultimately we were “allowed” to load the chairs, but they didn’t offer to help. Once unloaded, we saw they were all dirty, with rusted hinges, and spent considerable time and effort cleaning each chair. I guess it was our mistake to expect them clean though.

The misery continued when we returned the chairs. They were stacked on the provided carts, 50 each. According to the staff though, we only returned 98 chairs. They didn’t want to count them in front of us though, instead preferred to charge $35 per chair. After some arguing, finally were able to count each chair out in front of them and show all chairs were indeed returned. No apology for arguing about it, they simply turned and walked away.

Very disappointed in this company, this poor level of service was shocking to us, and I would warn all to look elsewhere for any rental needs.

Lydia G.

Met my needs perfectly for what I needed for my event. Very knowledgeable and easy to work with. Courteous, professional and friendly.