U-Store Self Storage St. Helens - St Helens, Oregon

Starla M. E.

Despite my units containing highly confidential trade secrets, along with freezing temperatures, high winds and Torrential rains, I was forced by management to fully open the door to my rented unit while I thumbed through classified documents and trademarked products. Not only allowing for possible trademark infringement, but the possibility of a future robbery of my unit by anyone passing by with the door wide open.. Not to mention, everything inside being blasted by the high winds blasting rain inside and ask over everything I pray a couple hundred each month to keep safe..

Ive since relocated to NW Self storage where they are kind and understanding of the need for privacy amongst those paying to utilize their facilities.

K S. C.

Renting a storage container for a recent move to St. Helens. Pricing for unit was more then affordable for size.

It is the summer time and the storage container is dry and warm, which is great for me. If I had this unit in the winter or spring I might be concerned about moisture issues or the temperature but I have no idea about that yet.

The only thing I don’t like is they don’t have an automatic gate system. You punch in access code then manually open gate, drive through, and then get out of your car and close the gate. I guess I am lazy.

Bryanna M.

Access behind gate is 6am-9pm daily. If you are in there after 9pm or before 6am they will give you a fine. Also 2 star rating cause the manager has a cruddy attitude and is gonna get checked if she continues with it. I will be taking my storage needs elsewhere.

Adam H.

We've been storing our stuff here since we moved back to Oregon in March. There are buildings with garages and then a large area in the back with containers converted into storage. It is a reasonable rate for a full container trailer (around $140 a month) which is what we have. It basically a semi trailer and it held all our things from a three bedroom house. The container area is in a locked fenced in area. You can access your things by using a code to get in the secured area, then you put your own lock on your container.

John W.

told them I was moving out and they said to just sweep it out. I asked about getting a refund of the days I wouldn't be there, I just paid the rent on the first. I was told that the day I move out to let them know and I'll be prorated. I told them when I moved out on the 10th. and was told again that a check would be 3-4 weeks out. a month goes by I go back in and ask about the refund. then I was told by a different lady, (there's always a different person there- high turn over?) that I wasn't getting a refund due to not being out n=by the 10th and not submitting a 30 day notice of vacating. this is theft and bad business practices in my opinion. I tell everyone to avoid this scam business. AVOID RENTING HERE!!!!

Demetria D.

They are clean. The people who work there are very friendly and helpful. I've had at least 1 unit there for a year. Never had a problem yet.

James D.

I was there helping the firefighter putting out the fire. I hope they find out how it started and I feel bad for who lost their belongings in this fire. Those firefighter did a great job keeping this from spreading to other units.

Travis G.

This self storage is the best in town. Staff is very helpfull, knows the industry and they are extremely respectful. I highly recommend to you, make this your next storage solution. You won regret it, I guarantee it.