NAPA Auto Parts - Silver Creek Auto Parts Inc - Silverton, Oregon

NAPA Auto Parts - Silver Creek Auto Parts Inc is a well-established auto parts store located at 203 W C St, Silverton, OR 97381. They can be reached by phone at 5038738668 or visited on their website at napaonline.com. The store specializes in providing high-quality auto parts and excellent customer service.

About NAPA Auto Parts - Silver Creek Auto Parts Inc

NAPA Auto Parts - Silver Creek Auto Parts Inc has been serving the Silverton community for many years, earning a reputation for reliability and expertise. Their knowledgeable staff is always ready to help customers find the right parts for their vehicles, no matter the make or model. In addition to a wide selection of auto parts, the store also offers various services, such as battery testing and installation.

Specialties and Services

• Batteries
• Battery testing and installation
• Expert advice on auto parts and vehicle maintenance

Other Points of Interest

• Curbside pickup
• Delivery
• In-store pickup
• In-store shopping
• Same-day delivery
• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Quick visit
• Acceptance of Credit cards, Debit cards, NFC mobile payments

Opinions and Reviews

This company has 169 reviews on Google My Business, with an average rating of 4.5 out of 5 stars. Customers praise the store for its knowledgeable staff, wide selection of parts, and excellent customer service. Many reviews mention the personal touch that the owners, Eric and Norma, bring to the business, and how they go above and beyond to support their employees and the local community.

One reviewer writes, "Love Eric & Norma, they truly care about the people that work for them, providing benefits that most large companies don't even offer. They care about their community and give back time and time again." Another customer adds, "You need good reliable advice and products that a company stands by Then go to the Silverton Napa or the one in Mt Angel. They will give you the best possible service from a family-owned and operated business with that small town appeal."

Customers appreciate the personalized attention and expertise they receive at NAPA Auto Parts - Silver Creek Auto Parts Inc, making it a go-to destination for all their auto parts needs.

👍 Reviews of NAPA Auto Parts - Silver Creek Auto Parts Inc

Bill J.

5/5

Love Eric & Norma, they truly care about the people that work for them, providing benefits that most large companies don’t even offer. They care about their community and give back time and time again. You need good reliable advice and products that a company stands by? Then go to the Silverton Napa or the one in Mt Angel. They will give you the best possible service from a family owned and operated business with that small town appeal. Anyone who says otherwise has an agenda that isn’t realistic. We love you guys keep doing “everything” you’ve been doing.

Arjuna D.

4/5

Great service. Funny guys. Very knowledgeable and if not, they try to figure it out on the spot if they can. They had what I suspected I would need but they gave me helpful tips to make sure I'm 100% decided on an item before purchasing. They didnt make me feel pressured to buy the item right away or anything.

Mallory P.

5/5

First time stopping by for some new windshield wipers. The girl working there was extremely helpful and nice and got the new wipers on super fast! Definitely keep this my go to place

Paige E.

5/5

I absolutely love this NAPA store. They always go above and beyond when I need help. They are so knowledgeable, and have helped me do everything from choosing the right battery, to telling me the difference between motor oils, and walking me through the process of clay cleaning my car, and even changing wipers on my motor home. I can’t say enough good things about this place.
Customer for life!

alex B.

5/5

small town excellent service! one of the best Napas out there

Heath C.

5/5

Not only do they provide excellent customer service, but they’re also big contributors to the community. From FFA to parent teacher clubs, they consistently give and give. I’m proud to give them a five star rating.

benjamin N.

5/5

The staff and service were amazing. If I could've rated them six stars I would have. They really have it dialed in. Thank you! 👍👍

Eric S.

5/5

The situation with regard to face coverings is not exactly as stated in Megan Santana's review. She fails to mention that there is a very large sign outside the entrance drawing attention to the fact that due to health and safety concerns, not all employees will be wearing a face covering at all times. It further states that should any customer wish for the employee who is assisting them to put a face covering on, they should ask and we will gladly comply. Additionally, it details other purchasing options for curbside service, which include telephone or on line at napaonline.com. To reply to the comment about our refusal to wear a face covering when asked, that claim is simply not true. We care deeply about the safety of others, whether they be a customer or employee. We have had physical barriers and forced distancing since the beginning of the pandemic. We simply have found that a "one size fits all" rule does not work in every situation.