Fred Meyer Pharmacy - Sandy, Oregon

Genevieve P.

The woman I talked to could hardly be bothered to explain to me how to transfer my prescription to another Fred meyer. She told me she'd call the other location to start the transfer, and told me it would be ready that evening. The next day I show up to get my prescription, and that call was never placed, so I have to wait another day to pick up a basic medication. Thanks for the waste of time!

Dianne D.

They are a busy pharmacy but the pharmacists are always very helpful when I have questions both in person and over the phone.

Shawna O.

They always have issues with filling my prescriptions. Even with my Doctors very specific notes. They always have to call them and tell them to fill it right away. But so they? No. I had to call the next day and ask if it was ready. They said no. Then proceeded to be rude. Honestly the worst pharmacy I've ever experienced. None of them should work there with those horrible rude attitudes.

daphenejohnson92

The staff is always so nice and knowledgeable and normally has little to no line. Just wanted to say good hustle!

thelastquince

Seems they simply refuse to fill your prescription until you show up in person and then are told they haven’t even started and it will be up to a couple hours, too many times my doctor has filled my prescription with them in the morning and when I go to pick it up many hours later they say they need another couple hours to fill it, terrible service will never willingly use them again.

A

5 months in a row “your prescription will be ready at 11am”. 11:30am rolls around or I show up at 11am and it’s not ready. FIVE MONTHS IN A ROW.. smdh

Makayla S.

I have been coming here for about a year for my prescriptions and almost every time I show up to pick up, they never have it ready. The wait time to be seen can easily take 30 minutes or more with atleast 6-8 people working behind the desk. Drive through is hardly open which then you have elder, sick or disabled people coming in who complain they wanted to stay in their vehicle.

Currently writing this as I am waiting for my medication, sitting in their “lobby”. I just watched 4 people go through literally in numerical order, and it was like they repeated a broken record.
“sorry, it’s not ready, will be about an hour to fill or you can come back tomorrow”

Some people were upset complaining that they called in the RX a week ago. Some have complained they have returned back here for for the 3rd time and still couldn’t get their RX because their order never came in for that medication.

I literally saw no one leave satisfied… including myself.

Michelle D. P.

If you want a friendly pharmacy with a convenient drive-through, don’t come here! 90% of the time they’re drive-through is closed because apparently they’re short staffed indefinitely, even if they have four front desk in store pharmacy techs available working upfront but chose to say 1 of the 4 can’t work the drive through window. This happens constantly. When you call, usually you get somebody with an (I don’t like my job) attitude right away. What a shame how customer service has gotten so poor. This is supposed to be a neighborhood friendly store, and they treat people like you’re inconveniencing them to get paid to do their job. After a year + of putting up with this I finally had a talk with the pharmacist and you know what he said “Go somewhere else”. He didn’t care and he was rude. If you have a service you say you offer, then actually offer it. Figure out your unprofessional pharmacy staff situations and stop inconveniencing customers.