Freeway Insurance - Springfield, Massachusetts

Freeway Insurance: A Comprehensive Overview

Freeway Insurance, located at 54 Island Pond Rd, Springfield, MA 01118, United States, is a leading insurance provider that offers a wide range of services to individuals and businesses. In this article, we will delve into the world of Freeway Insurance, exploring its main services, location and access, featured characteristics, practical information, and customer reviews.

Main Services

• Auto Insurance: Freeway Insurance offers comprehensive auto insurance policies that cover various aspects of vehicle ownership, including liability, collision, and comprehensive coverage.
• Home Insurance: The company provides home insurance policies that protect against damage, loss, and liability, ensuring peace of mind for homeowners.
• Life Insurance: Freeway Insurance offers life insurance policies that provide financial security for loved ones in the event of a passing.
• Commercial Insurance: The company caters to businesses, offering commercial insurance policies that cover various aspects of business operations, including liability, property, and workers' compensation.
• Disability Insurance: Freeway Insurance provides disability insurance policies that support individuals who are unable to work due to illness or injury.
• Long-term Care Insurance: The company offers long-term care insurance policies that help cover the cost of long-term care services, such as nursing home care and in-home care.

Location and Access

Freeway Insurance is conveniently located at 54 Island Pond Rd, Springfield, MA 01118, United States. The address is easily accessible by car, with ample parking available on-site. The building is wheelchair-accessible, ensuring that customers with disabilities can navigate the premises without any issues. The entrance is also wheelchair-accessible, providing equal access to all customers. The parking area is wheelchair-accessible, making it easy for customers to park and enter the building.

In addition to on-site services, Freeway Insurance also offers credit card facilities, allowing customers to pay for their insurance policies and services using various credit cards.

Featured Characteristics

* On-site services: Freeway Insurance offers on-site services, allowing customers to receive their insurance policies and services in a convenient and hassle-free manner.
* Wheelchair-accessible car park: The parking area is wheelchair-accessible, ensuring that customers with disabilities can park and enter the building without any issues.
* Wheelchair-accessible entrance: The entrance is wheelchair-accessible, providing equal access to all customers.
* Wheelchair-accessible seating: The seating area is wheelchair-accessible, allowing customers to sit comfortably while receiving their insurance services.
* Credit cards: Freeway Insurance accepts various credit cards, making it easy for customers to pay for their insurance policies and services.

Practical Information

* Address: 54 Island Pond Rd, Springfield, MA 01118, United States
* Phone: 4134497010
* Website: locations.freeway.com
* Hours of Operation: The hours of operation for Freeway Insurance are not specified, but customers are advised to call the phone number to inquire about the hours of operation.

Customer Reviews

This company has 94 reviews on Google My Business. The average opinion is 2.6/5.

Some positive aspects mentioned in the reviews include:

* Lindsay was "sooooooo sweet and understanding" and did her best to make sure the customer was taken care of.
* The customer was "freaking out" about having to get a new policy, but Lindsay was able to calm them down and provide excellent service.
* The customer was impressed with the level of service they received from Lindsay and felt that their concerns were heard and addressed.
* The customer appreciated the fact that Lindsay was able to explain the insurance policies in a clear and concise manner, making it easy for them to understand the coverage and benefits.

👍 Reviews of Freeway Insurance

Michaela S.

5/5

I called in this morning freaking out about having to get a new policy and God blessed me with Lindsay. She was sooooooo sweet and understanding and did her best to make sure I was insured with a policy by the end of the call. Freeway, as long as Lindsay is employed with you all, you’ve got a customer in me! Thank you so much. My interaction with her most definitely made my day.

Jazmine S.

5/5

I was stressed all day looking for car insurance. I was struggling due to having high points on my license, when tried giving freeway insurances a call, God sent me Lindsey! Lindsey was absolutely genuinely so helpful and went above and beyond to find me car insurance for the best price! Anyone looking for insurance I would highly recommend giving Lindsey a call!

Vincenzo M.

5/5

Selena was a wonderful help she is best very knowledgeable and understanding anyone that's getting insurance for there new vehicle I recommend you come see her a freeway insurance

Jose R.

5/5

The best insurance I ever had great customer service very helpful If you have any bad history, they will try their best to help you insurance today

Michael W.

5/5

Very satisfied with the staff, especially Jose Chang Torres, he helped me with everything for my new policy .

Savanna G.

1/5

Ummm, just called them back after getting a voicemail that my quote was ready and the guy hung up on me after I told him my name. So weird and unprofessional.

fortnite K. I. K.

5/5

Selena was amazing great manager and set me with great insurance and package deal! Go to her for all your insurance needs goes above and beyond

Tim C.

1/5

I sighed up for a policy with Veronica. 2 weeks later I received a letter of my policy being cancelled due that my vehicle doesn't qualify for personal auto insurance. I spoke to Veronica on the phone and through emails. She explained why also informed me that I will be getting a full refund because I wouldn't have been covered if I was involved in an accident. Called today and was informed that I would not get a refund nor will I get the down payment for the policy. Tired of insurance companies screwing people. Put spoke to a few companies and they said I should still get some reimbursement. This insurance company has a 2.3 rating for a reason criminals

Michaela S.

5/5

I called in this morning freaking out about having to get a new policy and God blessed me with Lindsay. She was sooooooo sweet and understanding and did her best to make sure I was insured with a policy by the end of the call. Freeway, as long as Lindsay is employed with you all, you’ve got a customer in me! Thank you so much. My interaction with her most definitely made my day.

Maria S.

5/5

Needed to have a 2A paper sent to my prior insurance. Went in spoke with a Rep. he took me to the best Selena. She took care of my paper and made sure I was CC’d on it. Simple in and out, thanks Freeway 🛣️

Jazmine S.

5/5

I was stressed all day looking for car insurance. I was struggling due to having high points on my license, when tried giving freeway insurances a call, God sent me Lindsey! Lindsey was absolutely genuinely so helpful and went above and beyond to find me car insurance for the best price! Anyone looking for insurance I would highly recommend giving Lindsey a call!

Vincenzo M.

5/5

Selena was a wonderful help she is best very knowledgeable and understanding anyone that's getting insurance for there new vehicle I recommend you come see her a freeway insurance

Jose R.

5/5

The best insurance I ever had great customer service very helpful If you have any bad history, they will try their best to help you insurance today