Back of the Bay Boutique in Tin City - Naples, Florida

The Back of the Bay Boutique in Tin City, located at 1200 5th Ave S #207, Naples, FL 34102, is a highly recommended women's clothing store offering a wide range of fashionable and high-quality items.

The store can be contacted via phone at 2392634015 or by visiting their official website at backofthebayboutique.com.

Specializing in women's clothing, Back of the Bay Boutique offers a diverse selection of styles and sizes, ensuring that every customer finds something they love. The store is known for its small business atmosphere, where personalized attention and exceptional customer service are prioritized.

For added convenience, the store provides several options for purchasing items, including curbside pickup, delivery, in-store pickup, in-store shopping, same-day delivery, and wheelchair accessibility both in the entrance and parking lot. Additionally, Back of the Bay Boutique accepts various payment methods such as checks, credit cards, and debit cards to make the shopping experience seamless.

With a strong online presence and a commitment to customer satisfaction, the Back of the Bay Boutique has garnered 28 reviews on Google My Business, earning an impressive average rating of 4.2 out of 5 stars. Customers praise the store's friendly staff, wide selection of clothing, and overall shopping experience.

👍 Reviews of Back of the Bay Boutique in Tin City

Lauren A.

1/5

When my sisters and I went to Tin City, we were excited to browse several stores and buy a few souvenirs. We walked into Back of the Bay and saw a few items that caught our eye. I picked one up to check the price and made a comment about how pretty it was. The lady working shouted the price across the store at me. I politely said thank you and kept looking around the store. She followed us around the store, ignoring the other customers and commenting on each item we looked at. I found a pretty skirt and told my sisters that it would be perfect for our mom. I pulled out my phone to take a picture of it. She immediately scolded me and said pictures are not allowed. I immediately apologized and said I didn't know, since there are no signs indicating that. The worker said it's because the "designers" don't want people copying their work. I joked that I couldn't design my own skirt, and she said, "Well, a lot of girls your age do that." The whole time she was talking, she was peering over my shoulder and looking at my phone to check my camera, which I had closed. Her comments clearly indicate that she does not like younger women or think we could afford any of her "designer" apparel. After leaving the store, I Googled the brand, since I really liked the skirt for my mom. I found several pictures of the apparel online, including photos that the store owner uploaded. Although several items are overpriced, we will not be returning because of her terrible customer service.

Gail K.

5/5

I just ordered a Lulu B dress online from The Osprey. After placing the order I realized I didn’t change the size from the default size. I emailed them asking if it was possible to change the size on the order and within minutes I received an email letting me know that it was taken care of! Unbelievable great customer service! After being in retail for 30 years and knowing how important great customer service was in my business, it is such a pleasure to know that a store like The Osprey provided such excellent customer service. I would not get this service from a national retailer. This is a perfect example of why you should shop a small, local business like The Osprey. I will absolutely shop with them again!

Kate W.

1/5

The woman working made us very uncomfortable. There were multiple other shoppers who she ignored but she followed us around the store and kept making comments on the prices of every item we looked at. She's was clearly insinuating they were out of our price range. It was odd because other than a few overpriced items it's not an expensive store. There were no signs saying photos weren't allowed but she flipped out when we tried to take a photo of a Lulu B dress because "a lot of people [our] age would go home and make it themselves” and the ”designer“ doesn't like it.

Sandy R.

5/5

I have been ordering Lulu B dresses from Back of the Bay for a few years and love the service they give you. I get lots of compliments on my dresses. One day I will visit the store

E.M. D.

5/5

I have not experienced such great customer service in quite some time! The Osprey staff were accommodating and prompt. I purchased a dress that needed to be returned because it was the wrong size. I received the replacement and there was an issue with that article, making it necessary to return. The staff was kind and courteous (a lost art these days) and priority mailed my replacement. The clothes themselves may well be the most comfortable easy to wash and go clothes I've ever owned. This was my first purchase from them, but most definitely not the last. I am now a customer for life!

Frida I.

1/5

My sisters & I are were in town and were super exited to visit and browse at the Tin City shops. We unfortunately had a horrible and unpleasant experience only at this particular “boutique”, from the moment we walked in, the woman working began glaring at us as if we were to possibly steal garments, we gave no indication of that sort. Meanwhile there was other woman in the store and she hardly interrupted their shopping nor she was concerned with them at all. This employee continued to follow us around the store shouting prices of the items we were looking at insinuating that we couldn’t afford them. We stayed calm and followed through with a thank you and smirks. We came across this beautiful piece and my sister wanted to take a picture to send it to our mother (keeping in mind there was no sign in the store stating there was no pictures allowed) the lady flipped out on us and began to lecture us about how we couldn’t take pictures for one we were young ladies and two we would go home and “steal” the design. We chuckled and simply said okay, even after that my sister was just holding her phone in her hand and the lady extended her neck to look over onto my sisters screen. We immediately exited the shop. This behavior is absolutely unacceptable and disgusting, no one should ever feel discriminated or treated unfairly, we should have enjoyed our experience and although there were items that were gorgeous and we would have loved to look at more, we won’t ever be returning to that boutique for many reasons and the prices isn’t one of them.

Stephanie F.

5/5

I love this boutique! Every time I visit Naples, I make sure to stop in and check out their new goods. I have enjoyed my purchases immensely and the staff is always very helpful and friendly.

Holly T.

5/5

I often visit the Osprey Store - I always walk out with several pieces of clothing. The manager is so helpful to assist with size changes and even shows you pieces you might be interested based on what you have chosen