Basin Boot Barn & Shoe Repair - Klamath Falls, Oregon

J B. (. M.

What a disgusting and pathetic man child.
If I could give it 0 stars I would. Husband called to get pricing in sole replacement to what this guy answered “as much as he can”. Take your money elsewhere. What a way to treat potential customers, especially people that have served our country. SMH .

Josh

Best Customer Service ever received hands down!

I walked in at closing time looking for a pair of safety toed work boots. Gentleman politely told me he did not carry any. After a long pause he pulled a pair of boots from behind the counter he had special ordered for a customer. I liked them enough to special order a pair for myself. He measured my feet and educated me in proper fit, and even ordered a pair to keep on hand in case the pair I had ordered were a hair too small. I also bought a very nice leather belt he hand crafted himself. As long as the Boot Barn is in business, I will never shop anywhere else for leather goods!

Poo Y.

Love this shop! Sometimes I go in just to have gray conversation especially if you have a dry sense of humor.... They have the best selection of boots and work shoes anywhere in town. From very young to old, new or used and the best repair of your shoes this man is the best in the basin. Recommended highly

Cameron M.

He was able to guess my boot size and then hand me the perfect pair of boots at a reasonable price. Super happy about how easy it was to get a pair that meets my high expectations! Thank you so much!

Paul F.

It's the old storey of wishing I could give less than one star .I have had the unfortunate experience of using this store on 4 or 5 occasions and in every single interaction with the older guy who I assume is the owner he was not just rude but extremely rude to both myself and my wife for absoloutly no reason at all .I will add he does have a fairly good selection of boots but his repairs are both slow and not realy worth the outrageous prices her charges.
In closing I have to say I woul rather go barefoot then give him anymore business
There are far better and more amiable places to go

Lawrence R. T.

Took boots in to either have soles glued down or replaced. Told him I had to have them for wedding and he said they would be ready to go the day before. He has a very odd demeanor. Went to pick them up and he said , “I can’t do these”. I asked when he was going to let me know, he just cut off the repair tag and slid them over the counter at me. Now I’m scrambling. I’ll never go back and wouldn’t suggest you go either.

Danny C.

This used to be the place to go but the last time i was there he took my gaffs needing repair told me hed have them done in about a week 2 months later he gives them back and the only thing he did was ruin the leather that was on them cut out some blanks and give them back in worse shape then he got them!! He knows his leather but is more concerned with his belts than your belongings! If you have a choice go somewhere else!

Claire B.

Basin Boot Barn is great! What a nice guy who runs it. I had my leather boots stretched and he got the job done! Definitely would recommend.