Bubble Machine CARWASH/Chevron Gas Station - Riverside, California

Alejandra V.

I had a terrible experience at the Chevron on 14th St. in Riverside. The customer service lady was unbelievably rude and unprofessional. She had an attitude from the moment I walked in, making me feel unwelcome and uncomfortable. Instead of helping, she seemed annoyed at every question I asked, as if doing her job was an inconvenience. This is not the kind of service you expect when stopping for gas or essentials. I’ll definitely be taking my business elsewhere until they address their customer service issues.

Gio

Being my typical self i just stopped here to put gas without really paying attention to prices. Went inside prepaid and as i was about to pump gas noticed the steep ridiculous price. Was in a hurry so i just paid it. The price was 5.99 per gallon and across the street was 4.83 ! Will definitely not come back !!

Danielle D.

I had the most horrible experience at this gas station during my lunch break today. My tire was almost flat (I likely caught a nail) and I needed to fill it with air to make it through the rest of the day and get to a tire shop after work.

I went straight to the air pump to fix my tire and planned to get gas afterward. Inside the station, I picked up a drink and a pack of gum. Before completing my purchase, I asked the cashier if she could please turn on the air pump. With a noticeable attitude, she told me, "If you don't get gas, it's $2." I explained that I intended to get gas after taking care of my tire, but she insisted I had to get gas first or pay the $2, and said if I had a problem, I could talk to her boss.

I had no issue paying the $2, so I asked her to add the charge. She then became upset and started yelling that the transaction was done and I should just go use the air. I suggested she be nicer to customers, and she accused me of arguing, which I wasn't.

Upon leaving, I noticed the manager near the car wash entrance. I explained the situation, and he indifferently told me to pay the $2. His dismissive attitude was shocking and unprofessional. I decided to return the items I had purchased, as I no longer wanted to do business there. He insisted on the $2 charge for the air, and when I mentioned that the cashier never gave me a receipt, she started screaming at me again. The owner and cashier both yelled, with no resolution in sight, and I ultimately walked out, unwilling to tolerate the hostile environment any longer.

This was the worst customer service experience I've ever had. The owner’s and cashier’s attitudes were appalling, and it's clear that this toxic environment affects both employees and customers. I will not be returning to this gas station and will advise others to avoid it as well.

Mr. A. M. V.

I passed by this Gas Station / Carwash and seen it was empty so I decided to give them a try as I wanted to support their business on 06/27/24@2:45pm

I opted for their works package listed at $36.99 they add charged me another $5 for who knows what I decide it’s because I have a truck? Whatever no big deal I’m willing to pay for good work. Unfortunately this car wash fell short of this.

It’s not the employees it’s the owner or manager not providing keen instructions or training I feel. The workers (2) of them only looked overworked and just beat. I hate to say it but I will not be coming back to this place ever again it was a waste of money and a lesson learned.

I usually go to East Los Angeles Fred’s Carwash and pay $30 for excellent service but this place just doesn’t have it like that. Everyone wants to raise prices and ask for more but not give more?! It’s like how do you stay in business? So far I have not found a worthy car wash out here in Riverside……

Winfred Q.

Why would anybody come here for the gas? It's so expensive! Like a $1 or more expensive. If you want Chevron gas just go to the next exit Central.

Anbu B. O.

The manager is super racist.. he chargers me 3.00 for air but anyone that isn’t black he gives the air for free to them.. all the other cashiers are pleasant .. and I can’t wait to die for discrimination..

Mike J.

Stopped here in a pinch to get air and it was $2. I asked the lady to turn it on. She yelled at me that I had to buy gas, so I drive my car over to the pump and bought $0.50 of gas, boy did she flip out. Came outside screaming at me I needed to buy $20 of gas to use the air. This place is the epitome of what is wrong with people today. Gas over $6, rude beyond belief and can’t even help a person who has a low tire. So I went across the street, the lady gave me someone else’s receipt so I could use the air. Seemed like she had a stack of receipts just for that purpose.

Jesse R.

Aside from this place having ridiculously high gas prices, their service delivery and customer service will hopefully drive these people out of business. Their car wash service is deplorable, for $16.99 you get their entry level wash, the problem is the people that dry and make your car ready do such a lousy job that you regret having paid these people for the work. Please don’t gas-up here and don’t have your car washed here. There are much better places to do either where you will get more value for your money. I think it’s time we stop enabling incompetence.