Charlotte's Flowers & Gifts - Troy, Missouri

Introduction

Nestled in the heart of Troy, Missouri, Charlotte's Flowers & Gifts, situated at 201 E Wood St, is a local gem that has been captivating customers with its stunning floral arrangements and delightful gifts for years. This family-owned business is more than just a florist; it's a testament to the power of personal touch and exceptional customer service. Let's delve into the main services, location, unique features, and practical information that make Charlotte's Flowers & Gifts a beloved destination for locals and visitors alike.

Main Services

• Florist Services: Charlotte's Flowers & Gifts specializes in creating beautiful, customized floral arrangements for every occasion. Their team of skilled florists works with a wide array of fresh, seasonal flowers to bring your vision to life.
• Flower Delivery: Whether it's a birthday, anniversary, or just because, Charlotte's offers same-day and next-day delivery services within Troy and the surrounding areas. They also provide delivery services for corporate events and sympathies.
• Flower Designers: The talented designers at Charlotte's are always ready to create unique, stunning arrangements tailored to your preferences. They can work with specific flowers, colors, or themes to make your bouquet or arrangement truly one-of-a-kind.
• Gift Shop: In addition to their stunning floral arrangements, Charlotte's Flowers & Gifts also boasts an impressive selection of gifts, cards, and home decor items. From balloons and plush toys to candles and vases, they have something for every occasion.
• Weddings and Events: Charlotte's Flowers & Gifts offers comprehensive floral services for weddings and special events. Their team works closely with clients to understand their vision and bring it to life with exquisite arrangements that will leave your guests in awe.

Location and Access

Charlotte's Flowers & Gifts is conveniently located in downtown Troy, Missouri, at the intersection of E Wood St and N Lincoln St. The store is easily accessible from major roads, including I-70 and US-61. There is ample parking available in the nearby lots and on the street, including a wheelchair-accessible parking spot directly in front of the store. The entrance is also wheelchair-accessible, ensuring that all customers can enjoy the store's offerings.

Featured Characteristics

• Local and Seasonal Flowers: Charlotte's Flowers & Gifts takes pride in using locally-sourced and seasonal flowers in their arrangements. This not only supports local farmers but also ensures that their blooms are at their freshest and most vibrant.
• Customizable Arrangements: No matter how specific or unique your request, the team at Charlotte's is always up for the challenge. They are more than happy to create custom arrangements based on your preferences, whether it's a specific color scheme, flower type, or theme.
• Community Involvement: As a small, family-owned business, Charlotte's Flowers & Gifts is deeply committed to giving back to the local community. They regularly participate in and sponsor local events, fundraisers, and charitable organizations.
• Customer Satisfaction Guaranteed: Charlotte's Flowers & Gifts is dedicated to ensuring that every customer leaves with a smile. They offer a 100% satisfaction guarantee, and their team is always ready to go the extra mile to make sure your experience is exceptional.

Practical Information

• Address: 201 E Wood St, Troy, MO 63379, United States
• Phone: 6365288511
• Website: flowerstroymo.com
• Hours of Operation: Monday-Friday, 9:00 AM - 5:00 PM; Saturday, 9:00 AM - 2:00 PM; Closed on Sunday
• Payment Methods: Credit cards, Debit cards, NFC mobile payments
• Accessibility: Wheelchair-accessible entrance, Wheelchair-accessible parking

Customer Reviews

Charlotte's Flowers & Gifts boasts an impressive 4.8/5 rating on Google My Business, with 46 reviews from satisfied customers. Here are some positive aspects highlighted in the reviews:

• Exceptional Service: Many customers praised the staff's helpfulness, patience, and willingness to accommodate their requests. One customer mentioned, "Really great service. they were so accommodating and helpful!"
• Quality of Flowers and Arrangements: Customers were consistently impressed with the quality and beauty of the flowers and arrangements. One customer raved, "Charlotte sent me a gorgeous flower arrangement. I've rarely been so impressed."
• Prompt and Reliable Delivery: Charlotte's Flowers & Gifts was commended for their efficient and reliable delivery service. One customer appreciated the quick turnaround, saying, "We were in and out in probably 15 minutes."
• Wide Selection of Gifts and Arrangements: Customers were pleased with the variety of gifts, cards, and floral arrangements available in the store. One customer noted, "They have something for every occasion."

In conclusion, Charlotte's Flowers & Gifts is more than just a place to buy flowers or gifts. It's a Troy institution, beloved by locals and visitors alike for its exceptional service, stunning floral arrangements, and commitment to the community. Whether you're looking to brighten someone's day with a beautiful bouquet or find the perfect gift, Charlotte's Flowers & Gifts is the place to go.

👍 Reviews of Charlotte's Flowers & Gifts

Frank J.

5/5

Charlotte's sent me a gorgeous flower arrangement and delectable chocolates. I've received numerous floral bouquets and have rarely been so impressed. Can't tell you how many times I've received and/or sent a chincy arrangement that looks nothing like the picture. You made a forever customer of out the sender as he's very pleased.

Krista R.

5/5

Really great service, My sister and I came yesterday to get a small graduation arrangement and they were so accommodating and helpful! We were in and out in probably 15 minutes, best floral experience I've had

Tiffany M.

5/5

My sisters and I live in Ohio and were looking for a local florist for delivery to our mom. Chose Charlotte’s because of the great google reviews and also the ease of ordering online. We were not disappointed! The arrangement was gorgeous and whomever delivered was very nice.

Jennifer F.

5/5

We have gotten several arrangements sent to us to include flowers, fruits and plants. They have all been beautiful and delivery team is very courteous. All the floral displays lasted two weeks or more.

Linda

5/5

Ordered a few times, over the phone and via the website. Very easy and quick. The staff were extremely helpful when I spoke to them. I live hours away, so being able to have flowers delivered directly to mom's door is a treat for her. She really loves them. She says the flowers smell and look great. The Valentine's bunch was exceptionally beautiful this year.

Y Y.

5/5

I live about 5 hours away. I visited Charlotte's website and picked out a beautiful flower arrangement to send to my sister. They were able to deliver on Christmas Eve morning. My sister sent me a picture of the flowers and they were so beautiful. I would highly recommend this florist and will definitely purchase from them in the future.

Brian L.

5/5

I ordered a birthday chocolate bouquet for my wife to be delivered to her work. The driver missed a part of the order (an add on) and the company quickly resolved the issue and made a second delivery. Mistakes happen, that is not a problem. The fact they quickly handled it and made it right, I won't take any stars off for that.

Marilee F.

5/5

Great arrangement for my friend's birthday. I love they called first to make sure that someone would be there to receive the arrangement and not leave it out in the very cold weather in January!