Curvy Plus Size Boutique - Jonesboro, Arkansas

Emma S.

I have ordered from this boutique several times. My order came in and two shirts that were supposed to be 5x were 1 x. I ordered them for Thanksgiving as they seasonal tunics.
I also ordered a pair of jeans which were in stock when I ordered and then I get an email 2 weeks later they were not.
They said they would give me store credit. They didn't and the jeans were 65 dollars. They will not accept returns so I am out the cost of both 60 dollar tunics and a pair of leggings that my sz 1 daughter couldn't fit in. They advertised them as plus size. Plus the 65.00 jeans. I will never order from them again and I am contact the BBB.
Do not order from this business. You will be stuck with ill fitting clothing . Why can they just credit your card back? Warning: Do not order from this business!

Tiffany A.

I will never shop from them again, I needed a refund and the store refused, I had planned to make a fairly big purchase in the future but that is awful customer service I had a gift card and needed grocery money, and they wouldn't even let me trade it with someone in the store. I am in the middle of transition between jobs right now, I needed the money, I had planned to buy quite a bit of clothes for women in need but now I promise I will take my business elsewhere because what business tells you that you can't trade a gift for money with a willing person who wanted to buy since they don't so refunds. And they gonna tell me they gonna call the cops on me. Well they just lost my business for good. How can you do that to people it is horrible customer service. I was not rude by the way I don't believe in being rude to people. I wanted to be able to use this buissness again to buy quite a few. Clothes for women in need but now I will be taking my buissness else where.

Kimberly M.

Beautiful clothes, friendly customer service and great prices keep me coming back to this store! I have purchased from the online website a dozen times and each time my order is accurate, the clothing fits true to size, and they even send me a little surprise gift of jewelry with my order! Love this store!

Rebecca R.

Absolutely do not buy a bathing suit from them online. The 2 I ordered were terrible and there is no way to return them due to their policy. I am 5’5 and these bathing suits were made for someone 5’0 if that. The torso of both of these were maybe 3 inches. I was floored they would even sell something like that. Absolutely bummed I can’t return and won’t be buying anything from them again because of this experience and their un willingness to help.

Arielle S.

1/5 stars is too generous.

Customer service ethic needs improvement. If you need proof that this company doesn’t care about their customers, just read the fine print of their complicated “return” policy. That should be all the evidence you need.

The one thing that I did appreciate about the order was the Gospel tract inside the shipping bag. However, it is not very nice that this company is giving people hell while attaching the face of Jesus to it. Doesn’t quite bear good witness.

My desire is for this company to that it will grow and flourish in the direction of more ethical business practices. Until then, please proceed with caution before ordering from this company. I bought these during a time in my life when I was on a tight budget, when I needed professional clothing for work. I’m sure I’m not the only shopper who is in this situation.

Angelia B.

I really liked this store until I purchased items and needed to return 2 items. If not returned within 30 days of order date, they won't accept items without charging a 25% restocking fee and that's if you are within 45 days, then they won't accept returns at all. So basically as soon as you get them very quickly return them if need to be return and you also have to make sure you ship them back quickly or again you cannot return them easily. Also if they take awhile to ship, that counts against your return window. Store doesn't accept online order returns either even though they are the same company. I guess I really didn't think a local company would actually have poor customer service, now I know better. Only buy in store to make sure you get right fit. Truly disappointed with this experience so much so that I will no longer be buying at curvy online or in-store.

KD J.

The best selection of plus size and extended size clothing. They go above and beyond for their customers. I have been shopping with them for some time and I have loved item. Fast free shipping in the US. Customer Service is excellent. No hassle returns. Live videos to show you how the clothes fit on real plus size models. If you haven't stopped by their store or shopped online, you need to do it! You won't regret it.

Breeanna B.

I really like curvy boutique I’ve bought quite a few things from here and I know they do not do refunds but today I placed an order before I got home to open the other items I ordered only to realize I ordered the same item I just got in the mail I called the number and told them what happened and the lady said I had to get a store credit … now I understand if it was already ready shipped or it had left the warehouse but my order is still processing and they still wouldn’t just cancel it I prob will not order from them again they keep jacking up prices for not so great quality clothes and then aren’t willing to work with you …. Really bad way to run a business ….. there are plenty of online clothing shops that will at least give you a one time courtesy return but not curvy so buyer beware you aren’t allowed to make a mistake or you’re stuck with a store credit that you can not use , again no way to run a business