Elegant Beauty Supplies - Lauderdale Lakes, Florida

Rania B.

I visited this place. It was a pleasant experience.The place is very organized and clean. . The workers there are very nice, and the manager is nice and helpful. An employee named Nouha helped me. She was quick, helpful, and smiling all the time. She is also very patient. She is good at VIP service. I promised her. Mom I will visit the shop again.

Mona M.

This store use to have really good customer service but my last two visits have been horrible.. I’ve been ignored and received no help. items where also priced at one thing and once you reach the register it is another price. The cashier was very rude and unhelpful. I will not be spending any money with this company ever again and will also make sure my family and friends do not either.

Faith W.

Do NOT go to this store! The manager there is so rude, unprofessional, and doesn't know the first thing about customer service. From the moment I asked for assistance he seemed annoyed and bothered. I asked for the sensual brand, and when the young lady rung it up, my mother decided that she did not want to pay that much for the hair. So I proceeded and asked the manager for a cheaper hair. He handed me another brand, and said here! My mother asked how much is it? He ignored her, so then I asked how much is it? His reasons to me was, you asked for a cheaper hair, here it is. I then said to him, she wants to know how much it is.? Then he said I don't know, the young lady up front will tell you. I was so disgusted at his disposition. The only reason why I made the purchase was because I knew my elderly mother would not want to go to another store. This location needs more workers, and DEFINITELY A NEW MANAGER! I would NOT recommend this place to anyone!!!!

The manager name is Nesser or Nassar.. I can't pronounce his name...

Blair B.

I visited the store this afternoon and the cashier , Olanica was extremely horrible with customer service for no apparent reason. She was very aggressive with her movement and body language that she knocked over things around the cash register when she closed the register . I called back when I left and asked for a manager and she said no one was there for me to speak with until tomorrow. I knew it was her from the name in the receipt and I confirmed by asking her over the phone . I’ve been living in this community for over 25 years and have come several times because it’s local and convenient. However from this experience today I may think twice before spending my money somewhere I’m treated horribly. If you don’t want to work the curt time shouldn’t get the backlash.

RudeGyalz E.

My first time in here and it's close to my house but I'm glad that I enjoyed my shopping experience. I should've gotten the associates name but she's Jamaican and so nice OMG talk about helpful I hope she never changes. This is my new supply store!!

Zion S. (.

I have a beauty studio within walking distance and I will not be buying anything from here. I like Elegant for the most part but I do not care for this location at all. The manager is very impersonal and was rude on several different occasions. The last straw was yesterday morning when I arrived at 940am and the manager was just getting there and still didn't let myself and another customer in. Waste of time. They open at 9:00 though. They do not have a wide variety of certain things as well. Things stay out of stock for a while. I'll order online or shop Deerfield & Pompano.

Shelby B.

I’ve been shopping at this store since it’s been open and today was my last day shopping here! My mother and I walked in having a conversation with each other and in front of the customers we were told to leave our bags at the register like some thieves. No one has never advised me of this new rule. How do I know you won’t take my Money of my bag!? So unprofessional and unethical. Don’t spend your money there! Racist!!!!!

Iams W.

All I asked was what time do the hair stylist get there I arrived pretty late and I just had a quick question because I came too early one time and stylist that are usually in the back to do your hair are not in the back of the store so instead of giving me a time I get attitude and told to come the next day all I want to know is what time do the stylists get there I would like to go back because the lady did such a good job on my hair the last time but everyone else should get fired hopefully they have a new staff the girls that do your hair can stay