‭Elegant Beauty Supplies‬ - Lantana, Florida

Marie C.

I’m not sure why folks would want to spend their money at an establishment who takes your purse at the door. While I am aware this ONLY happens in a certain type of neighborhood I find it insulting. Not my kind of place!

Brian E.

Dee Dee once again was at the store when I come in it mev e fails. when I see her I am so happy. She has above and beyond customer service attitude. She really should be a manager. Tiffany also is always so helpful. Dee Dee is the reason I come back. Good aaaa customer service is hard to find. Please tell her how amazing she is!! She deserves it!! Thank you Dee Dee!?

Melissa H.

Dee Dee is always going above and beyond. She really is so helpful always and she is always there. Thank u Dee Dee for always being so helpful. You are the absolute best and you deserve to run those stores girl!

Massiel S.

this store has THE WORST customer service. no one wants to help you , everyone has an attitude except for the hispanic lady! if you go in don’t even think about asking for help because they’ll give you an attitude for even asking! this store should be shut down or new employees because it’s unacceptable that customers have to sit there and take disrespect because they are miserable.

Diva K.

I would like to thank DD & Yazan for their wonderful customer service. As soon as I walked in Yazan greeted me and welcomed me in the store. Without me asking, DD saw me looking around and offered her assistance before I could say anything. DD was both knowledgeable and pleasant. When I decide to visit this location, I’m always going out of my way to do so and everytime I’m happy I that I did. Looking forward to my next visit :).

Jamora M.

The store is such a scam. I went in to purchase an HD closure. I paid $125 for the item. I was not allowed to open the item or Take the item out of the package before leaving the store. When I got to my hairdresser, we realized it was not an HD closure. I went back to the store very nicely at first requesting my money back. They told me they could not give me my money back and offered me a store credit. Unfortunately, A store credit is unacceptable when you scam a customer by selling them an item that is not as described.

After some exchanged words, she said that I should know the product that I am purchasing before purchasing it. That’s unacceptable. When a store is selling an item it should be the item that you purchased. Especially if you are not allowed to take the item out of its packaging. If you purchase milk from a store and the container says 100% whole milk, you expect it yo be whole milk. If you go home and taste it and it’s almond milk then you were sold the wrong product.

I came into the store, very calm and nice but when you try to test my intelligence and make it seem like I’m an idiot that’s when I have a problem. The gentleman that I purchased it from assured me that it was an HD lace closure. When I came in, I asked for a 22 inch closure in a certain brand that I typically purchased it from. They did not have it in that one so he gave me another brand. If he was unsure of whether it was an HD closure, he should have gotten help or asked someone who knew. But to sell someone something and know that it is not that product is illegal.

I plan on not only reach reaching out to corporate but filing a report with a Better Business Bureau. This is unacceptable business practice. Everyone works very hard for their money, and to scam people and rip them off by selling them fake products is unacceptable.

Dorshon T.

Their beauty consultants are always friendly and knowledgeable of their products and where they are located in their store. I also like that whatever I'm looking for is always available. Thank you, ladies and guys

Karl F.

I’m not sure what the Hispanic ladies name is but she’s very helpful. She always helps me pick out the best clippers for barbers. Kim has a very ravish personality and has the best customer service and those 2 are what keeps me coming back.