Fort Rucker CIF - Daleville, Alabama

Introduction

Fort Rucker, located in Daleville, Alabama, is a United States Army installation that plays a critical role in the training of Army Aviators and other personnel. Among its various facilities, the Customer Information and Filing (CIF) office, situated on Shamrock Street, provides essential services to the military community. This article delves into the details of Fort Rucker CIF, its services, location, unique features, and practical information, along with positive aspects highlighted in customer reviews.

Main Services

• ID Cards: Fort Rucker CIF is responsible for issuing, replacing, and updating military ID cards for active duty personnel, dependents, and retirees.
• Travel Documents: The office assists with the issuance and management of travel-related documents, including passports and no-fee travel orders.
• Record Retention and Dissemination: Fort Rucker CIF maintains and manages official military personnel records, ensuring accurate and timely dissemination of information.
• Emergency Data: The office plays a crucial role in the emergency data system, enabling fast and reliable communication during emergencies.

Location and Access

Fort Rucker CIF is located at 6620 Shamrock St, Daleville, AL 36322, United States, on the southwestern side of the installation. The office is easily accessible via the post's main roads, with clear signage guiding visitors. It is situated near other key facilities, such as the Army Aviation Center of Excellence and the post's hospital.

For those traveling by car, there is ample parking available near the building, including designated spaces for visitors and those with disabilities. Public transportation within the post is provided by the Fort Rucker Shuttle Service, with a stop nearby for added convenience.

Featured Characteristics

• Wheelchair Accessibility: Fort Rucker CIF is designed to be wheelchair-accessible, with features such as ramps, automatic doors, and widened corridors to facilitate navigation for individuals with mobility impairments.
• Delivery Services: The office offers delivery services for ID cards and other documents, ensuring that customers receive their items in a timely and convenient manner.
• Professional Staff: Fort Rucker CIF employs a dedicated team of professionals who are committed to providing exceptional customer service and assisting military personnel and their families with a wide range of needs.

Practical Information

Fort Rucker CIF operates Monday through Friday, from 7:30 a.m. to 4 p.m. It is recommended that visitors arrive at least 30 minutes before the office closes to ensure sufficient time to complete their transactions. The office can be reached by phone at 334-255-9573 or via email through the website. Walk-ins are welcome, but appointments can also be scheduled for more complex or time-consuming services.

Positive Aspects from Reviews

Customer reviews for Fort Rucker CIF consistently highlight several positive aspects:

• Efficiency: Many customers appreciate the speed and efficiency with which the CIF staff processes their requests, with one reviewer noting, "This was by far the most efficient and swift CIF experience I've had."
• Friendliness and Professionalism: The welcoming and helpful demeanor of the CIF staff is frequently praised, with one customer commenting, "They always greeted me cheerfully and made the process as painless as possible."
• Accommodation: Some reviewers appreciate the CIF's efforts to accommodate their specific needs, such as providing wheelchair-accessible facilities and assisting with special requests.

With an average rating of 4.3/5 across 32 reviews on Google My Business, Fort Rucker CIF demonstrates a strong commitment to providing high-quality service to the military community.

👍 Reviews of Fort Rucker CIF

Devon G.

4/5

Throughout a half dozen permanent bases and numerous short term visits to bases, this was by far the most efficient and swift CIF experience I've had. They always greeted me cheerfully. They would get 5 stars, but the computer systems were down twice, requiring three trips to actually pick up my issue items. However, they pulled my file and had everything waiting for me when I returned on the third trip, making it less than 20 minutes for a full issue, check out, and inspection. Overall a good experience and with less nagging and haggling than I'm used to with CIF facilities.

Connor M.

5/5

This store is perfect for all your military needs! Great staff and a very clean facility. Stop by today and get yourself some good military issued goodies

Cody L.

5/5

Easiest CIF to clear. The staff are helpful and work with you not against you. This should be the model that all of the CIFs should follow.

Margot M.

5/5

Best CIF I have experienced in my 14 years. They are always friendly, welcoming, and helpful!

chris L.

4/5

Run pretty well and efficiently. Staff are helpful, it can get busy sometimes and hours are fairly limited

Laureen J.

5/5

Very welcoming! Clean and spotless too.

Pappy

5/5

Absolutely great folks work here! Right in and right out!

jaytheman

5/5

Super quick walk in service