GameStop - Hoover, Alabama

Address: 4421 Creekside Ave #113, Hoover, AL 35244.
Phone: 2056829990.
Website: gamestop.com.
Specialties: Video game store, Collectibles store, Computer accessories store, Electronics store, Game store, Trading card store.
Other points of interest: Delivery, In-store pickup, In-store shopping, Same-day delivery, Wheelchair accessible parking lot, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 189 reviews on Google My Business.
Average opinion: 4.3/5.

Location of GameStop

2056829990

GameStop, located at Address: 4421 Creekside Ave #113, Hoover, AL 35244, is a popular destination for video game enthusiasts and collectors. With a phone number: 2056829990 and website: gamestop.com, this store offers a wide variety of products and services.

As a video game store, GameStop carries all the latest video game releases for popular platforms such as PlayStation, Xbox, and Nintendo. They also offer a large selection of pre-owned games at a discounted price. Additionally, this store is a collectibles store, computer accessories store, electronics store, game store, and trading card store. Whether you're looking for action figures, gaming headsets, or the latest trading card releases, GameStop has you covered.

One of the standout features of this particular GameStop location is their convenient shopping options. They offer delivery, in-store pickup, in-store shopping, and same-day delivery. This means that customers can shop online and have their purchases delivered to their home, or they can pick up their orders in-store. For those who prefer to shop in-person, the store has a wide selection of products available for purchase.

The location is also wheelchair accessible, making it easy for customers of all abilities to shop. They accept a variety of payment methods, including credit cards, debit cards, and NFC mobile payments. This means that customers can choose the payment method that is most convenient for them.

The store has received 189 reviews on Google My Business with an average opinion of 4.3/5. This high rating is a testament to the store's commitment to providing excellent customer service and a wide selection of products.

Reviews of GameStop

Marcus Nelson

1/5

Allison at this location feels empowered to manipulate the customers. Clearly on the website, Game Stop is pre-offering a particular amount for resale items. Her customer service was manipulative because she did not honor the price presented on the website. She instead forced me to add a game (Madden 24) to my sale in order to receive the amount offered online. When I pointed this out! She doubled down on deceit and even misspoke to justify her actions. Incentives are always offered in sales and she is clearly out for recognition and to gain a profit. Even going as far as to take money out the cash register draw in the middle of the day as if the other BLACK customer and myself were going rob her. Very biased undertone to this location. I would NOT encourage anyone to buy or sale anything to or from Allison with the expectation of a fair trade. HORRIBLE customer service! I feel hoodwinked!

Samantha Leight

1/5

Over a half hour was too little time to trade in one console that is in mint condition.

Z Batt

5/5

Andy helped us find our online order and was very nice despite us coming in 15 minutes until close. The store was very busy but he took his time helping us and was very polite.

J S

5/5

This is my home GS store for over 10 years. Allison the Mgr and team are by far the best crew for anything video game questions to help you make the best of your time shopping there. Super friendly and knowledgeable. Highly recommended to shop this location, always a positive experience. Cheers to Team Allison!

Nicholas Blackstock

5/5

Why wouldn't I give this Gamestop 5 stars? 🙂

It's exactly what you'd expect from a Gamestop. I've never seen it (what I'd consider to be) crowded in this particular location, but that could just be the result of me subconsciously (or consciously) choosing to go when I don't think that it would be. Also been treated kindly and with respect. Upon my most recent visit, I had been gifted quite a few gift cards and wanted to have them merged into a single card. I was able to have this taken care of with no issue. Even having to scan barcodes from my cell phone one by one, this process was a breeze.

Again, no complaints about this Gamestop location.

Logan Rouse

5/5

Laura was great to work with and very friendly!

Brodie Tibbs

5/5

Been buying games here for years and years, never any problems.

Preston Cross

2/5

Store was trying to close early which is very inconvenient to paying customers. I wanted to purchase a game for my sons Birthday. The game I requested didn't cost the same as Gamestop on Google was advertising. I asked if they priced matched with Walmart and they said no. This place just lost a $60-$70 sale. It was a very unpleasant and unwanted feeling shopping at this store so I may think to shop elsewhere in the future.