Gem Source Inc. - Lexington, Kentucky

Introduction

Gem Source Inc., nestled at 368 Southland Dr, Lexington, KY 40503, United States, is a distinguished jewelry establishment that has been serving the city's residents and visitors for many years. With a strong focus on customer satisfaction and quality craftsmanship, Gem Source Inc. has carved a niche for itself in the hearts of its patrons. This comprehensive article delves into the main services, location, unique features, practical information, and customer reviews of this esteemed jewelry store.

Main Services

• Jewelry Store: Gem Source Inc. is a one-stop-shop for all jewelry-related needs. They offer an exquisite collection of jewelry pieces, ranging from classic designs to contemporary styles, catering to diverse tastes and preferences.
• Diamond Dealer: As a certified diamond dealer, Gem Source Inc. provides a wide array of diamonds, including natural, lab-created, and moissanite stones. Their expertise ensures customers make informed decisions when choosing the perfect diamond.
• Gift Shop: Apart from jewelry, Gem Source Inc. also houses an array of gift items, making it an ideal destination for finding unique and thoughtful presents for any occasion.
• Jewelry Appraiser: The team at Gem Source Inc. offers professional jewelry appraisal services, ensuring customers have an accurate and up-to-date value for their pieces.
• Jewelry Designer: With a team of skilled jewelers, Gem Source Inc. provides custom jewelry design services, allowing customers to bring their unique visions to life.
• Jewelry Repair Service: Gem Source Inc. offers a range of repair services, from ring resizing and prong tightening to stone replacement and jewelry cleaning, ensuring customers' favorite pieces remain in pristine condition.

Location and Access

Gem Source Inc. is conveniently located in the heart of Lexington, Kentucky, at 368 Southland Dr. The store is situated in the Southland Shopping Center, providing ample parking spaces and easy access for customers. The surrounding neighborhood is bustling with other retail stores, restaurants, and businesses, making it an ideal location for a shopping spree or a quick visit.

Public transportation is readily available, with several bus stops nearby. The store is also wheelchair-accessible, with a dedicated parking space and an entrance designed to accommodate customers with disabilities.

Featured Characteristics

• Small Business: Gem Source Inc. is a locally-owned and operated business, offering a personalized shopping experience and a strong commitment to community engagement.
• LGBTQ+ Friendly: Gem Source Inc. is proud to be an LGBTQ+ friendly establishment, welcoming customers from all backgrounds and ensuring a safe and inclusive shopping environment.
• Credit Card and NFC Payments: Gem Source Inc. accepts various payment methods, including credit cards, debit cards, and NFC mobile payments, for added convenience and flexibility.
• In-store Pickup and Delivery: Customers can choose to pick up their purchases in-store or opt for delivery, catering to their preferences and schedules.
• Education and Expertise: Gem Source Inc. boasts affiliations with prestigious organizations such as the Gemological Institute of America (GIA), Jewelers of America (JA), and the American Gem Trade Association (AGTA). These partnerships reflect the store's commitment to continuous learning and providing customers with the most accurate and up-to-date information.

Practical Information

• Address: 368 Southland Dr, Lexington, KY 40503, United States
• Phone: 8592783108
• Website: gemsourceinc.com
• Hours of Operation: Monday - Friday: 10:00 AM - 6:00 PM, Saturday: 10:00 AM - 5:00 PM, Sunday: Closed

Customer Reviews

Gem Source Inc. has an impressive average rating of 4.9/5 on Google My Business, with 163 reviews. Customers have praised the store for its exceptional customer service, knowledgeable staff, and high-quality products. Many customers have highlighted the following positive aspects:

• Personalized Attention: Customers appreciate the personalized attention they receive from the staff at Gem Source Inc., with many mentioning that they feel valued and well-cared for during their shopping experience.
• Expertise and Knowledge: Customers have commended the staff's extensive knowledge of jewelry and diamonds, as well as their ability to provide clear and concise information about products and services.
• Quality Products: Customers have consistently praised the high quality of the jewelry pieces available at Gem Source Inc., with many commenting on the store's unique and beautiful selection.
• Excellent Repair Services: Customers who have utilized the repair services at Gem Source Inc. have expressed satisfaction with the quality of the work and the quick turnaround time.

One customer, in particular, highlighted the care and attention given to a sentimental piece of jewelry: "I had taken two rings in to be sized. The silver one was one that my now husband had made for me while we were dating (36 years ago). I wanted a thin bit of gold inlaid into the groove. They did an amazing job and it looks beautiful." This testimonial underscores Gem Source Inc.'s commitment to preserving the sentimental value of customers' jewelry pieces.

While Gem Source Inc. has overwhelmingly positive reviews, it is essential to address the sole critical review on their Google My Business page. The reviewer alleges that the store lacks genuine gemological knowledge and engages in dishonest practices. However, it is crucial to note that this review is an outlier and does not reflect the consistently positive experiences shared by the vast majority of customers.

In conclusion, Gem Source Inc. is a premier jewelry destination in Lexington, KY, offering a wide range of services and an exceptional shopping experience. With its commitment to customer satisfaction, personalized attention, and high-quality products, Gem Source Inc. continues to earn the trust and admiration of its customers.

👍 Reviews of Gem Source Inc.

Stephanie H.

5/5

I had taken two rings in to be sized. The silver one was one that my now husband had made for me while we were dating (36 years ago). I wanted a thin bit of gold inlaid into the grooves. The second ring was given to me by my mother in law and was from the 1930's. I was so pleased with both pieces and they were very good about letting me know what timeline to expect and pricing was very reasonable! GEM SOURCE will be my go-to from here on out! Would highly recommend!

Lauren G.

5/5

I cannot say enough good things about this place. My now husband really wanted to have a custom ring made that was special to us, and from someone local and knowledgeable. This place is all of that and more, I couldn’t have asked for better customer service or a more unique and beautiful ring. We have now found a jeweler for life and we will always get every piece of jewelry from here. Great quality for a great price!!!

Laura S.

5/5

Gerry and Jim are simply the BEST!! They took my Great-Grandmothers engagement ring from 1932 and restored it to all its beauty!! The original diamond fell out 50+ years ago. My family had it redone for me 22 years ago for my 18th birthday but did not know where the original diamond was so had it made as they could.

Fast forward to now (22 years later) the original diamond was found, given to me and because of Gem Source and their AMAZING work my engagement ring which again was my Great Grandmothers engagement ring in 1923 is restored to all its original beauty and is a family heirloom that will be cherished by many more generations of our family to come!

Gerry and Jim truly are the best in the jewelry business and I will forever be grateful to them!!

Left photo was my ring before and right photo is the AMAZING TRANSFORMATION Gerry and Jim did♥️

Blake M.

5/5

My fiancé and I cannot recommend this company enough! We both walked into the ring and diamond shopping realm completely uneducated. After going to a couple places around town we were luckily referred to Gem Source by a family member. Jim took the time out of his day to sit down with us and actually educate us about diamonds and their quality/cut on multiple occasions, until we were finally able to make our minds up. Gerry and Jim are two very knowledgeable individuals and provide an unmatched level of customer service. If you are in need of any type of customized jewelry you would be doing yourself a disservice not to go check out Gem Source Inc!

Greg G.

5/5

I can't say enough positive words about Jim and his team at Gem Source. He helped me design an upgraded wedding ring for my beautiful bride for our 20 year anniversary.

I truly appreciated his genuinely kind nature and his patience in helping me understand every step of the process. I had lots of questions, and he had immense knowledge that you won't see in big retail stores.

And to top it all off, he helped create the ring of dreams for my wife.

We will continue to do business with Jim as long as he keeps the doors open.

candace Q.

5/5

What a great jewelry store. If you are looking for an engagement ,wedding or special piece of jewelry look no further. The owners are knowledgeable & friendly with a lovely inventory of jewels. Check them out!
They make repairs too

Francine C.

5/5

Gem Source was an absolute joy to work with during one of the most special moments of my life—my engagement. I am beyond happy with the quality of my ring; it is truly one of a kind. I am head over heels in love with it and so thankful to the team at Gem Source for making my dream come true!

Mary B.

5/5

I had a pendant made at Gem Source that is very special to me. Jim at Gem Source took my vision and made it happen. I couldn’t wear my wedding ring of 54 years married and Jim took stones from my wedding ring and incorporated my birthstone and a beautiful sapphire into an exquisite piece of jewelry that I will always treasure. Thank you Gem Source.