Highlands Plaza - Lakeland, Florida

Overview of Highlands Plaza

Highlands Plaza, located at Address: 2228 Lakeland Highlands Rd, Lakeland, FL 33803, stands as a prominent shopping mall in Lakeland, Florida. With a phone number 877-225-5337, this establishment is easily accessible for both locals and visitors alike. The mall's primary focus is on providing a diverse shopping experience, making it a go-to spot for retail enthusiasts.

Key Features

Shopping Mall: As a shopping mall, Highlands Plaza offers a wide array of shops, services, and entertainment options under one roof. This makes it an ideal destination for those looking to spend a day or several exploring various stores.

Onsite Services: For the convenience of shoppers, Highlands Plaza boasts onsite services. This includes amenities that cater to the comfort and needs of visitors, enhancing the overall shopping experience.

Accessibility: Recognizing the importance of inclusivity, the mall features a wheelchair accessible entrance and a wheelchair accessible parking lot. These features ensure that everyone can enjoy a seamless shopping experience.

What Visitors Can Expect

Based on the numerous reviews on Google My Business, Highlands Plaza has garnered a solid reputation with an average opinion of 4.2/5. Visitors appreciate the mall's helpful staff, notably mentioning instances where assistance was promptly provided, showcasing the business's commitment to customer satisfaction. The mall also offers practical conveniences, such as an air pump conveniently placed near the parking lot, demonstrating attention to customer needs.

However, some feedback suggests areas for improvement, such as better organization of store layouts to prevent clutter in aisles. Despite this, the overall positive feedback highlights the mall's strong points, including its spacious selection of merchandise and friendly staff.

Recommendations for Visitors

For those planning a visit to Highlands Plaza, it's advisable to arrive prepared for a busy shopping environment. Given the mall's extensive store offerings, visitors may find it beneficial to have a clear idea of which shops are of interest to them in advance. Additionally, taking advantage of the onsite services and convenient facilities can greatly enhance the shopping experience.

Given the mall's accessibility features, visitors with mobility issues can enjoy their visit without worry. Moreover, the availability of helpful staff, as evidenced by reviews, ensures that assistance is readily available when needed.

👍 Reviews of Highlands Plaza

Anisa J.

5/5

I enjoy shopping here. They are very helpful. They also have a air pump in the front by the parking lot and I didn’t realize that so it’s such a convenient thing. So I was trying to figure out how to get the air in and someone came out and helped me which was really nice. Just very friendly people.

Walter C.

4/5

good store has a lot of merchandise. The only thing is the employees must quit, leaving their ladders and stacking equipment in the aisles, so you can get to the object that you're looking for and they are nowhere around

Yajaira S.

5/5

She re-did my haircut today my husband absolutely love it everyone love the new York stile haircut I got is so refreshing and she is always so sweet and nice her prices are absolutely great never overcharged and I always leave Happy .

Debbie B.

1/5

Went to purchase 2 grills asked for assistants waited 20 minutes no one ever came! Employees just standing around talking about what they were going to do that night! We ended up walking out without our grills! First and last trip to Lowes!!!!!!!

Debra W.

5/5

Bealls and Lowe's are both good stores. Good location. Wendy's, Sam Club, and Arby's near by.

Amy R.

5/5

It's always great. I always get my holiday decoration there at Lowe's prices are great and they're beautiful

Jo W. L.

3/5

Love the store, but cannot stand having to ring up my own purchases! Bring back cashiers!

Surin C.

5/5

Wasim William Daoud is very good, and very happy, the job is very good, my son is very happy, I like to much, my son come again