Istanbul Rug Menlo Park - Menlo Park, California

Istanbul Rug: A Premier Oriental Rug Destination in Menlo Park

In the heart of Silicon Valley, nestled within the technologically advanced hub of Menlo Park, California, a distinguished establishment stands out, not for electronics or software, but for timeless craftsmanship and luxurious textiles. Istanbul Rug, operating as an Oriental rug store, has carved a significant niche for itself, serving the discerning clientele seeking authentic, high-quality, and beautifully crafted rugs from around the world, particularly those originating from the storied city of Istanbul. Its physical presence at 719 Santa Cruz Ave, Menlo Park, CA 94025, strategically positioned in this innovative community, offers a unique blend of traditional artistry and modern convenience.

A Legacy of Quality and Heritage

Istanbul Rug proudly embraces its roots, drawing inspiration from the rich history and intricate designs associated with Turkish, Persian, and other Oriental rug traditions. The store specializes in more than just retail; it offers a comprehensive experience centered on authenticity and expertise. Customers seeking to adorn their homes with pieces that are not just floor coverings but artistic statements will find Istanbul Rug to be a trusted source. The store's reputation is built upon a foundation of offering genuine, high-quality Oriental rugs, sourced from reputable regions and manufacturers, ensuring that each piece meets rigorous standards of craftsmanship and material integrity.

Extensive Selection and Repair Services

The inventory at Istanbul Rug is extensive, catering to a wide range of tastes and needs. From classic and contemporary designs to intricate patterns and a variety of sizes, they provide options suitable for any room in the home, whether it's a grand foyer, a cozy living room, or a sophisticated bedroom. Beyond their impressive showroom floor, one of the most valued services offered is their rug repair and restoration. This expertise is particularly noteworthy, as it addresses the common challenge of preserving valuable and sentimental rugs from wear and tear. The store often employs skilled artisans or partners with master weavers who possess the traditional knowledge and technical skills to meticulously repair damages, restore faded colors, and even replicate intricate details, effectively breathing new life into cherished pieces. This commitment to preservation is a significant differentiator and adds immense value to the customer experience.

Customer Convenience and Accessibility

Nestled in Menlo Park, Istanbul Rug offers several convenient ways for customers to engage with their products and services. For those who prefer the personal touch of a physical store, the location at 719 Santa Cruz Ave provides ample opportunity for in-store exploration. The knowledgeable staff can guide customers through the selection process, offering insights into different types of rugs, their care requirements, and appropriate placement suggestions. Furthermore, the store caters to busy schedules and mobility needs by providing essential accessibility features, including a wheelchair-accessible entrance and a wheelchair-accessible car park, ensuring a welcoming environment for all customers.

Delivery options are also a key consideration in the modern shopping experience. Istanbul Rug offers various delivery methods, including same-day delivery in certain circumstances, significantly reducing the waiting time for customers who purchase online or over the phone. Additionally, for those who prefer a direct handover, kerbside pickup is available, adding another layer of convenience. This multi-channel approach, combining physical retail with thoughtful service options, reflects an understanding of diverse customer preferences and logistical needs.

Payment Flexibility and Service Assurance

In terms of payment, Istanbul Rug demonstrates customer-friendly practices by accepting a range of payment methods, including popular credit cards, debit cards, cheques, and even NFC mobile payments, making transactions smooth and accessible for a broad audience. The store also emphasizes a service guarantee, which likely provides customers with added reassurance regarding the quality of work done, especially concerning their repair services or the fulfillment of delivery promises.

Customer Satisfaction: A Strong Indicator

The positive customer feedback, reflected in a substantial number of reviews (49 on Google My Business) and a high average rating of 4.9/5, serves as a powerful endorsement of the store's performance. While specific reviews like the one from Matt Hart highlight exceptional repair work on antique Bokhara rugs, contributing to a reputation for excellence in craftsmanship and meticulous service, the overall consensus points towards reliability, quality, and customer satisfaction. These reviews implicitly suggest that Istanbul Rug not only sells quality products but also delivers on its promises, fostering trust and loyalty among its clientele.

For an individual seeking information on Istanbul Rug, Menlo Park, this overview provides a solid foundation. To delve deeper, interested parties can explore their website (www.istanbulrug.com) for comprehensive details on their rug collections, specific repair services, and potentially online purchasing options. Alternatively, contacting them directly using the provided phone number allows for personalized inquiries regarding availability, pricing, specific product details, or scheduling appointments for services like repairs or pickups. Visiting the store in person offers the unique opportunity to experience the texture and beauty of the rugs firsthand and receive direct assistance from their knowledgeable team.

Whether you are a homeowner looking to add a touch of elegance, a collector seeking rare pieces, or someone with valuable antique rugs in need of careful preservation, Istanbul Rug presents itself as a knowledgeable and reliable partner in the world of Oriental textiles. Their Menlo Park location, coupled with their extensive expertise and customer-centric services, positions them as a valuable resource for anyone interested in high-quality rugs and their associated care and restoration.

👍 Reviews of Istanbul Rug Menlo Park

Matt H.

5/5

I recently took two large high quality Bokhara rugs into Istanbul/Berkeley. They were 45+ years old and in need of repair. Giray looked them over carefully and gave me a detailed list of what was needed. They have a rugmaker on site who proceeded with the work immediately. I returned to pick them up few weeks later. The rugs were cleaned and repaired beautifully, looking as if they were new. It is not inexpensive but they do wonderful work. I was completely satisfied.

Matt Hart

Mesut Y.

5/5

Proud to see a Turkish rug store in United States. I have lived in several states and never encountered a Turkish rug store this nice and professional. I had a couple of antique qum silk rugs That needed TLC. The rugs came back, looking brand new and alive aa ever. I have used another company in the area for washing before and I must İstanbul Rug’s prices are a bit higher, but the But the workmanship is incomparable - they also have their own rug repairman.

Noah O.

5/5

I recently shopped for a rug at the Berkeley location. They have so many rugs to choose from, and the quality is incredible! I had been looking for rugs online, which are often cheaper, but they are also not of great quality. Istanbul Rug has such gorgeous and high-quality rugs, and the staff are super friendly and patient. They even have repair staff in the office. They spent so much time pulling out rugs that I wanted to see. I ended up choosing between five rugs and finding a spectacular Turkish wool rug for my office that I really love. It is truly a piece of art! They even were willing to negotiate with me on the price. Overall, a fantastic experience and I would highly recommend this business!

Hassan R.

5/5

Persian Rugs Clinic

With over 25 years of experience, Persian Rugs Clinic is a trusted name in the buying, selling, and servicing of Persian rocks and carpets. Known for their exceptional expertise, they specialize in high-quality Persian rugs, offering a diverse collection to cater to collectors, interior designers, and enthusiasts.

Beyond sales and purchases, Persian Rugs Clinic provides comprehensive services, including expert carpet repair, rock restoration, and professional cleaning to preserve and enhance the beauty of these timeless pieces.

Whether you’re looking to acquire an exquisite Persian rug, restore a cherished rug, or ensure your items are well-maintained, Persian Rugs Clinic combines skill, tradition, and dedication to deliver unmatched craftsmanship and customer satisfaction.

Lyn N.

5/5

We highly recommend Istanbul Rug! Cem is responsive, very dependable, and highly observant/sensitive to one’s style preferences. Hamid repaired the fringe on my 15-year old Persian rug—it looks brand new! And the rug cleaning service brought all the original colors back to new. I couldn’t be happier. I’m also extremely pleased with the 17’ hall runner we purchased. It transforms the space into a place to BE, not just pass through. The beautiful runner coordinates perfectly with the other, older rugs in my home, and that is due to Cem’s experienced aesthetic. He knew exactly what would work! Again, Istanbul Rug is THE place to purchase new rugs, as well as for caring for any fine rugs you currently own. We recommend without reservation!

jrztmada

5/5

Ogi is so friendly and helpful. No amount of carrying rugs in and out, shifting about furniture and discussing various choices is asking too much. Plenty of honest explanations of his recommendations without the more common hard-sell pitches. He convinced me to replace a factory-made rug in my dining area with a more colorful hand-knotted rug and I couldn't be happier. I strongly recommend working with Istanbul Rug of Menlo Park before selecting the integral floor covering to shape and enhance your chosen decor.

Demetrio G.

5/5

The best your money can buy.

These High quality hand made rugs are unique and beautiful. The price is also fair.

Keep in mind these are not ikea or crate & barrel stuff, we are talking about high end unique rugs.

We shopped a few stores during the weekend and could not find any place with better prices for similar quality. After visiting many stores, at the end of the day, nobody could beat these guys.

We ended up buying two rugs, 8x10' and 8x8'. The 8x10 goes in the living room, the 8x8 goes in the dinning room.

Foot note: Be aware the store is owned by Turkish people and, as you might already know, they are very aggressive sales people. Meaning you may end up buying more than expected, as we did.

Thom G.

5/5

A friend recommended me to this rug store because he bought a rug from here. I was looking to see if I could get a custom order rug because I was looking for a abstract modern rug. Ogi kindly greeted me and showed me around. His knowledge on rugs is what helped me figure out what kind of rug i wanted. Once we got the order in, he said I would have to wait about 3 - 6 months for the rug to come in. I got it in 4 months. Have to say I really like the rug. I highly recommend coming here if you are looking for quality rugs and service. Ogi went pass my expectations to get me the rug I wanted!