IT Retail - Riverside, California

Address: 191 W Big Springs Rd, Riverside, CA 92507, United States.
Phone: 9516826277.

Specialties: Software company.
Other points of interest: Online appointments, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 57 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of IT Retail

☎️9516826277

⏰ Open Hours of IT Retail

Monday: 8 AM–5 PM
Tuesday: 8 AM–5 PM
Wednesday: 8 AM–5 PM
Thursday: 8 AM–5 PM
Friday: 8 AM–5 PM
Saturday: Closed
Sunday: Closed

IT Retail: Un proveedor de soluciones de software de confianza

Ubicación

IT Retail se encuentra ubicado en 191 W Big Springs Rd, Riverside, CA 92507, Estados Unidos, lo que la convierte en un lugar accesible para aquellos que buscan soluciones de software en la zona de Riverside.

Teléfono y contacto

Para obtener más información o asistencia, no dude en llamar al 9516826277 o visitar su página web.

Especialidades

IT Retail se caracteriza como una empresa de software, ofreciendo soluciones personalizadas para satisfacer las necesidades de sus clientes.

Características destacadas

- Apoyo técnico profesional y rápido

- Soluciones de software personalizadas

- Equipo de soporte multiherramientas para abordar cualquier problema

Otras características

IT Retail cuenta con:

- Horarios de apertura y cierre regulares

- Plaza de garaje accesible para vehículos con discapacidad

- Entrada accesible para personas con discapacidad

Opiniones de los clientes

IT Retail ha recibido 57 opiniones en Google My Business, con un 4.5/5 en promedio. Esto sugiere que la mayoría de los clientes están satisfechos con los servicios ofrecidos por la empresa.

Experiencias de clientes

Un cliente comentó sobre su experiencia con el soporte técnico: "Mi primer día utilizando el software no fue tan fácil como esperaba, pero me llamaron y un hombre llamado Harry me ayudó a resolver el problema. Me pareció muy relajado y amable, y pude abrir el negocio a tiempo. El equipo de soporte de IT Retail respondió rápidamente y me ayudó a solucionar el problema en un plazo de 2 minutos. Sin embargo, me decepcionó que no ofrecieran apoyo nocturno".

Consejos para visitar IT Retail

- Llame al teléfono antes de visitar para confirmar los horarios de apertura y disponibilidad del equipo de soporte.

- Asegúrate de tener los documentos necesarios y cualquier información relevante para un proceso de soporte más eficiente.

- No dudes en preguntar sobre las características y beneficios de nuestras soluciones de software.

En resumen, IT Retail es una empresa de software confiable y profesional que ofrece soluciones personalizadas para satisfacer las necesidades de sus clientes. Con un equipo de soporte técnico rápido y respetuoso, IT Retail es un buen destino para aquellos que buscan soluciones de software de alta calidad en Riverside.

👍 Reviews of IT Retail

Carrie G.

4/5

My first day using the software didn't go as smooth, shocker! But I called support and a kind voice answered and his name was Harry. I was literally panicking, cause I was 20 mins away from opening and my touch screen and customer display was not working. Harry was so calm and kind and just had this relaxed vibe about him, that I immediately was cool and calm. Harry was able to get it to finally work, with 2 minutes to spare before opening. The support team at IT Retail was responsive, the reason for the 4 stars was the after hours support was not so much!

BOLIS F. M.

5/5

Excellent Tech Support provided by Harry! He went the extra mile to help me program promotions in the POS system as well as other very useful features. Thanks Harry!!!

Christine C.

5/5

I called IT Retail Support when I could not get into our POS System due to a password request. It took a total of 10 minutes for Harry to help me take care of that problem for all of my registers. He was kind and professional. I love reaching out to the IT Retail Support team. They're always very friendly and helpful. Any issue that arises, they are just a phone call away and take care of all your IT issues.

Baba's I. M.

5/5

As always POS never disappoints with their customer service. Harry was a sweetie. he helped step by step and was through in his explanation to what I was asking. He went above and beyond! Thank you so much for a educational troubleshoot.

Amanda &. G. H.

3/5

Ravi was very helpful. We seem to have an on going issue with this point of sale, and he took the time to do additional steps to fix the problem and not just make fix what I had going on at the time. Hopefully he has done these steps so we don't continue to have this problem. He was very helpful and nice to work with.

Luke W.

2/5

Support is very slow (often times a nightmare). They will also increase billing year after year without prior approval and regardless of the terms of your initial contract. When you call to get the billing increases reversed you get put in an infinite phone loop and it is nearly impossible to speak to the accounting department.

Robin S.

5/5

Harry has helped us at Get Healthy multiple times and is amazing! Incredible patience and knowledge. Great experience for what could be a stressful situation.

Carl F.

5/5

I have been their customer for close to 9 years. The service is great and a big shout out to Harry who understands what great customer service is. Keep up the good work Harry and IT Retail.