Jackson Express Lube - Jackson, California

Flying S.

We have discovered a new preferred destination for oil changes in Jackson. The team at this establishment consistently impresses with their exceptional customer service. Not only are they friendly, but their knowledge of automotive maintenance is evident, making every visit a smooth experience.

One standout attribute is their efficiency. In and out, they make it both fast and convenient, a boon for anyone with a busy schedule. What's truly noteworthy is the willingness to go the extra mile. They've offered to upgrade the oil for my synthetic vehicle, a gesture that reflects their commitment to ensuring our cars run smoothly and last longer. While we remain loyal to Pennzoil, it's always refreshing to hear about options that can benefit our vehicles.

Service with a smile is more than just a motto here; it's a promise they consistently fulfill. This level of dedication ensures that we'll be returning for all our vehicle needs in the future.

Lauren W.

Yes, it's convenient. Is it worth it? The car wash...not one cent. Don't personally know about the lubed part of it. Maybe it won't hurt so bad when you leave. Who knows? I surely will not find out
Thought I'd be nice and wash a friend's car while she was in her appointment. Looked around and guess what...no other car wash unless I wanted to go all the way out to Rez gas. So I pull in.
Usually I see cars backed up and waiting. Not today,cool. Let me tell you.... Lots of visual stimulation and your sense of smell is triggered by whatever they put in to make the foam. No brushes. No little robot hands with rags to wash your car. Just smell good foam and air. For $14!! And the car is still dirty. I could have done a better job by hand for half the price.
On top of that I never asked or informed my friend I was gonna surprise her and she thought her car was stolen. All for the worst wash experience.
Gave 2 stars because it was a continent placebo and gave me a place to neck a burrito.

Nicole H.

They check your vehicles fluids, tires pressure, and oil change. They are pretty affordable with a 3 different brands. Verying in price ($80-$115)

Cameron S.

Very nice and speedy service! Ron was so nice from the moment he help me pull my car in, to when I left. He was so friendly and helpful. He took great care of my car, and even gave my dog a treat for the road.

Victor M.

Actually used the vacuums there, they sucked well so I give em 5 stars!

Sandy M.

I have now been here a number of times and need to give them a shout out for their great service. The crew always gets me in and out quickly. Nice place, great location, and most of all -- stellar customer service. Why go anywhere else?!

Luis B.

Left my first oil change feeling mildly satisfied until my car's Low Engine Oil light came on.
5K miles after my oil change my car was low on oil to the point that it became a hazard to my vehicle.
Also, the tires were inflated to 40psi while the sticker located on the inside of the driver door panel states 36psi is what they should be at. They did not check the sticker and did not check existing tire pressure.

When I called about the oil level light I was told nothing but excuses and far stretched truths. The truth that combustion engines burn oil while they operate, but never before has it been to the point that my car TELLS me to add oil. Or that 5k miles is the life expectancy for oil when my car's manual says a standard oil change interval is 10K miles. 5K for an extended life.

All I could get as an apology was for them to re-torque the drain plug and top off the oil and fluids. I had already topped off the oil myself because if my car tells me there's low oil I'm immediately verifying then adding oil.
The main reason I went to get my oil changed by a shop was for peace of mind that it was done right. I instead left with a bill and an oil leak. I will not recommend this place to anyone. I feel scammed.

Robin

The wash was okay. Still have dirt on tires. Windows still have spots even though we purchased the bug cleaner. So it's just okay.

I could do without the colored lights.