Jumping Frog Games - Sutter Creek, California

Address: 60 Main St #6, Sutter Creek, CA 95685.
Phone: 2096603577.

Specialties: Game store.
Other points of interest: Small business, Curbside pickup, In-store pickup, In-store shopping, Wheelchair accessible entrance, Wheelchair accessible parking lot, Quick visit, Credit cards, Debit cards, Credit cards.
Opinions: This company has 22 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of Jumping Frog Games

Jumping Frog Games 60 Main St #6, Sutter Creek, CA 95685

⏰ Open Hours of Jumping Frog Games

  • Monday: Closed
  • Tuesday: Closed
  • Wednesday: Closed
  • Thursday: Closed
  • Friday: 12–8 PM
  • Saturday: 11 AM–6 PM
  • Sunday: 12–5 PM

Introduction to Jumping Frog Games

Jumping Frog Games, located at 60 Main St #6, Sutter Creek, CA 95685, is a game store that offers a unique and enjoyable experience for gaming enthusiasts. The store is easily accessible, with a wheelchair accessible entrance and parking lot, making it convenient for all visitors. Phone: 209-660-3577. The store specializes in games and offers a variety of services, including curbside pickup, in-store pickup, and in-store shopping.

Specialties and Services

Jumping Frog Games offers a unique range of gaming products, from classic board games to the latest video games. The store prides itself on its knowledgeable staff who can provide assistance and recommendations to customers. In addition to gaming products, the store also offers a selection of gaming accessories and merchandise.

Customer Experience and Reviews

With an average rating of 4.4/5 based on 22 reviews on Google My Business, Jumping Frog Games has established a strong reputation for providing excellent customer service. Customers appreciate the store's clean and organized layout, as well as its wide variety of products. Many customers also praise the staff for being friendly and helpful, making it easy to find the perfect game.

However, there have been some complaints about the store's cleanliness, with a few customers suggesting that the store could improve in this area. Despite these concerns, most customers report having a positive experience at Jumping Frog Games, and the majority of reviews reflect satisfaction with the store's products and services.

Conclusion

👍 Reviews of Jumping Frog Games

Jumping Frog Games - Sutter Creek, California
Riley V.
5/5

The other three people who recently posted complained about being ostracized.
After insulting players personally.
Mocking employees.
The “freedom of speech” that one of the reviews mention? Was calling people slurs.
The prices are literally at the average.
Not sure what they are on about the prices changing. The prices are announced and obvious.
The store needs to be better cleaned.

Jumping Frog Games - Sutter Creek, California
Etienne P.
1/5

If you’re looking for a welcoming place to enjoy Magic: The Gathering, this is not the store for you. My experience here has been nothing short of appalling, and it culminated in being banned simply for practicing free speech and expressing valid grievances. Yes, you read that correctly—I was banned for daring to voice concerns about the blatant mismanagement, unprofessionalism, and unethical practices happening in this store.

The owner, Matt, clearly cannot handle any form of criticism, no matter how justified. Instead of addressing issues like poor event management, unclean facilities, inconsistent pricing, and a complete lack of professionalism, he chose to silence a paying customer. The fact that grievances—shared by others, mind you—were met with a ban rather than any effort to improve speaks volumes about how this place is run.

The store itself is barely functional. Events fall short of WPN standards, the environment is far from welcoming, and the store practices are, frankly, shady. Promo packs being “won” by store employees? Dirty floors and poorly stocked shelves? Inconsistent pricing based on whatever mood the owner is in? None of this inspires confidence or respect from the community.

What’s worse is the owner’s attitude. Complaints about distributors, broken promises about holding products, and a general unprofessional demeanor make it clear that the store is run more as a personal hobby than as a professional business. If you bring up any of this, be prepared to be ostracized.

This store is the epitome of what happens when leadership refuses to listen to its community. Instead of growing and adapting, it chooses to stifle feedback and alienate players. If this is what the local Magic scene has to offer, it’s no wonder people are moving to online platforms or supporting stores outside the area.

Save yourself the frustration—go anywhere else for your Magic needs. There are plenty of stores and online retailers that will offer better prices, cleaner environments, and actual professionalism.

Jumping Frog Games - Sutter Creek, California
Mystic V.
1/5

I would like to state my grievances are not unwarranted nor are they only felt by myself. I have long looked for a local store to play Magic: The Gathering at.
Only to find the owner is rude, the employee is an absolute buffoon and not very smart, not to mention… chronically online.
It’s truly fun when you find a pod of 4 and don’t have to interact with the employee or owner. At that point it’s just fun to play with your friends.
Events are run somewhat okay but definitely not to WPN standard. The owner knows very little about magic. The employee has “won” promo packs at the store on commander nights.
Now these seem like nitpicky things, but I’ve been to multiple stores, large, huge, medium, small, and even minuscule like this one. But a lot of these things are what magic players look out for.
If you’re looking to play magic in a fun environment, just host a video discord call for commander or start your own store for that matter.
For WPN events in a small town though this is the best it’ll get for Amador county.
I hope these criticisms aren’t taken lightly and are taken with the spirit of wanting to improve for the magic community at large.
If you want to get sealed product just go to an online retailer, 9 times out of 10 you’ll get it cheaper than here. I won’t be spending money except for events which are the only reasonably priced thing there.
Part of a growing community and for a store is to make it a fun environment and a fun and fair place. This store is far behind with the times in those regards.

Now on to other aspects, the employee Riley is extremely unprofessional and is standoffish. At times he has yelled in the store while playing magic instead of manning the counter. This is behavior which should not be at a workplace even if it is a game store.
The owner Matt, is also just plain rude and unpleasant. He complains about his distributor constantly and is just genuinely unprofessional. He says he will hold product for some people and then simply doesn’t hold the product. He never has definitive numbers and marks up and marks down the prices based on what other vendors are pricing and then it’s not even competitive pricing.

From a business standpoint (as someone who has run a business before), it’s just sad to see the conduct of the owner and employee in a hobby shop selling what is part of one of my favorite hobbies. The floors and shelves could use cleaning, more variety would be appreciated, more professionalism would go a long way, and just doing better based on reviews and people’s reactions with things would go a very long way.

Thanks for reading!

Jumping Frog Games - Sutter Creek, California
Chris C.
5/5

Great location very friendly and knowledgeable. Owner tries hard to help everyone out and keep this location open to support the gaming community in this county. I would definitely shop here again and again definitely would miss this place if gone.

Jumping Frog Games - Sutter Creek, California
Guybrush T.
5/5

Friendly and knowledgable staff with a well stocked shop. Board games, cards, die sets, and miniatures. They also host Friday Night Magic and weekend games. We need a shop like this in the county!

Jumping Frog Games - Sutter Creek, California
Kat R.
5/5

i love it here my nerd friends play magic and they have lots of board games and cute toys. it gets hot tho sometimes but the people here are friendly and wveryone has beards.

Jumping Frog Games - Sutter Creek, California
Kid H.
1/5

This stores owner was kinda whiney and knows nothing about magic. You should pick a better location, advertise better, and have better hours before you complain to me man and genuinely dust that store it’s bad

Jumping Frog Games - Sutter Creek, California
Naor K.
4/5

Cute little hole in the wall shop. Not much selection for Pokemon type things, but it's great that there is a local business doing that stuff go support them!

Go up