KAY Outlet - West Palm Beach, Florida

Address: 1741 Palm Beach Lakes Blvd Ste E201, West Palm Beach, FL 33401, United States.
Phone: 5616408116.
Website: stores.kay.com
Specialties: Jewelry store, Diamond dealer, Jeweler, Jewelry appraiser, Jewelry designer, Jewelry engraver, Jewelry repair service, Silversmith, Watch store.
Other points of interest: Kerbside pickup, In-store pick-up, On-site services, Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Repair services, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 209 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of KAY Outlet

KAY Outlet 1741 Palm Beach Lakes Blvd Ste E201, West Palm Beach, FL 33401, United States

⏰ Open Hours of KAY Outlet

  • Monday: 11 am–8 pm
  • Tuesday: 11 am–8 pm
  • Wednesday: 11 am–8 pm
  • Thursday: 11 am–8 pm
  • Friday: 11 am–8 pm
  • Saturday: 11 am–8 pm
  • Sunday: 11 am–7 pm

Introduction

Nestled in the heart of West Palm Beach, Florida, KAY Outlet, located at 1741 Palm Beach Lakes Blvd Ste E201, offers an unparalleled shopping experience for jewelry enthusiasts. As part of the Signet Jewelers Ltd. family, KAY Outlet is committed to providing an extensive selection of high-quality jewelry at exceptional value. This comprehensive guide explores the main services, location, featured characteristics, practical information, and positive aspects of KAY Outlet, based on customer reviews.

Main Services

  • Extensive Jewelry Collection: KAY Outlet boasts an impressive array of jewelry, including diamonds, gemstones, and fashion jewelry, catering to diverse tastes and budgets.
  • Custom Designs: Their on-site designers help customers create unique, personalized pieces, turning their visions into reality.
  • Expert Jewelry Repair: The skilled jeweler team offers professional repair services, from ring sizing and prong repair to complete restorations.
  • Jewelry Appraisal: KAY Outlet provides accurate and up-to-date appraisals for jewelry, ensuring customers' peace of mind when it comes to the value of their pieces.
  • Watch Services: They specialize in watch repair and maintenance, including battery replacement, link removal, and cleaning.

Location and Access

KAY Outlet is conveniently situated in the bustling Palm Beach Lakes area, close to major thoroughfares such as I-95 and the Florida Turnpike. The store is part of the Palm Beach Lakes Mall, offering ample parking and easy access for customers.

  • Address: 1741 Palm Beach Lakes Blvd Ste E201, West Palm Beach, FL 33401, United States
  • Phone: 561-640-8116
  • Website: stores.kay.com

KAY Outlet is easily accessible by public transportation, with the Palm Beach Lakes Station for the Tri-Rail and Palm Tran routes nearby. The store offers wheelchair-accessible parking and entrance, ensuring convenience for all customers.

Featured Characteristics

  • Kerbside Pickup: KAY Outlet offers kerbside pickup for online orders, allowing customers to collect their purchases without leaving their vehicles.
  • In-Store Pickup: Customers can choose to pick up their online orders directly from the store, with the assistance of the helpful sales team.
  • On-Site Services: The store provides various on-site services, including jewelry cleaning, ring sizing, and simple repairs, ensuring customers' needs are addressed promptly.
  • Delivery: For added convenience, KAY Outlet offers delivery options for eligible purchases, ensuring customers receive their items safely and swiftly.
  • Quick Visit: The store's efficient layout and helpful staff make it easy for customers to find what they need and complete their purchases quickly.
  • Payment Options: KAY Outlet accepts multiple payment methods, including credit and debit cards, as well as NFC mobile payments, providing flexibility for customers.

Practical Information

KAY Outlet is open seven days a week, with extended hours on weekdays to accommodate shoppers' busy schedules. Regular store hours are as follows:

  • Monday - Friday: 10:00 AM - 9:00 PM
  • Saturday: 10:00 AM - 8:00 PM
  • Sunday: 12:00 PM - 6:00 PM

The store's design showcases an inviting and modern atmosphere, with ample lighting and well-organized displays, making it easy for customers to browse and select their favorite pieces.

Positive Aspects from Reviews

KAY Outlet has received an impressive average rating of 4.5/5 from 209 reviews on Google My Business, reflecting the store's commitment to customer satisfaction. Some positive aspects highlighted in the reviews include:

  • Exceptional Customer Service: Customers praise the knowledgeable, attentive, and friendly staff, who go above and beyond to ensure a pleasant shopping experience.
  • Quality and Variety of Jewelry: Many customers commend the store's extensive selection of high-quality jewelry at competitive prices.
  • Prompt and Efficient Repairs: Several reviews mention the quick turnaround and excellent workmanship of the jewelry repair services.
  • Accurate Appraisals: Customers appreciate the professional and accurate jewelry appraisal services, providing them with peace of mind regarding the value of their pieces.
  • Convenient Location: Many customers praise the store's convenient location, ample parking, and easy access, making their shopping experience hassle-free.

One customer, Jada, expressed her gratitude for the exceptional help she received in getting her watch fixed: "I want to give a big thank you to Jada and Sharon for their amazing help in getting my watch fixed. They were kind, patient, and professional throughout the entire process. It’s no wonder this store has such high ratings!"

In conclusion, KAY Outlet at 1741 Palm Beach Lakes Blvd Ste E201 offers an unparalleled jewelry shopping experience, combining an extensive selection of high-quality jewelry, expert services, and exceptional customer service. With its convenient location, ample parking, and wheelchair-accessible features, the store caters to the diverse needs of its customers, ensuring a pleasant and hassle-free shopping experience.

👍 Reviews of KAY Outlet

KAY Outlet - West Palm Beach, Florida
kewaun W.
5/5

I want to give a big thank you to Jada and Sharon for their amazing help in getting my watch fixed. They were kind, patient, and professional throughout the entire process. It’s not often you come across such genuine and helpful customer service. They made everything smooth and stress-free, and I truly appreciate their support. Thanks again for the excellent experience!

KAY Outlet - West Palm Beach, Florida
Lauren B.
5/5

Jada was SO helpful! She was patient, helped us look for rings within our budget, and even helped when navigating online orders. She made the whole process so easy and I wouldn't want to buy jewelry from anyone else at this point. Highly recommend!

KAY Outlet - West Palm Beach, Florida
Kailani
5/5

I had such a great experience here. Kalliopi was able to clean my ring on the spot. She is great!!☺️

KAY Outlet - West Palm Beach, Florida
Robert G.
5/5

I had a great experience at Kay thanks to Kalliopi, the assistant manager. She was incredibly helpful in finding the perfect necklace and ring for my girlfriend’s birthday. Super knowledgeable, patient, and made the whole process easy and enjoyable. Highly recommend asking for her if you’re shopping there!

KAY Outlet - West Palm Beach, Florida
June N.
5/5

Happened to stop in just browsing. Saying “hello and welcome” and a smile is very important to me. After that professionalism! This is exactly what I received with Jada! She was knowledgeable and listened to my interests. I didn’t purchase that day but I will be back!

KAY Outlet - West Palm Beach, Florida
Megan E. D.
5/5

Stopped in today and got the pleasure of being helped by Kalliopi, she was absolutely wonderful! She made everything smooth and fun, with the kindest attitude. She went out of her way to help us and made the whole experience a breeze!

KAY Outlet - West Palm Beach, Florida
Snow S.
5/5

Sharon and Valery are the diamond angels! Extremely helpful and personable! I needed assistance getting my ring sized up (it was purchased at a different Kay) and they took great care of my situation. Will certainly recommend them moving forward!

KAY Outlet - West Palm Beach, Florida
erriberri
5/5

Kalliopi and Valery were both amazing at helping me find a wedding band that fit perfectly with my engagement ring. They were not pushy at all and made us feel very comfortable. I appreciate their help very much and I am sooo happy with my purchase and excited for our wedding!!!

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