Lawn Love - Southfield, Michigan

Lawn Love: A Comprehensive Overview

For homeowners seeking reliable and comprehensive lawn care solutions, Lawn Love presents a compelling option. Located at 21800 Concord Ct, Southfield, MI 48076, United States, and reachable at 3132024975, Lawn Love offers a multifaceted approach to maintaining beautiful outdoor spaces. Their website, lawnlove.com, serves as a central hub for accessing their services and managing accounts.

Services Offered – A Complete Package

Lawn Love distinguishes itself through its broad range of services, catering to diverse landscaping needs. The core offering focuses on lawn care services, encompassing regular mowing, edging, and fertilization. However, their expertise extends far beyond basic lawn maintenance. They provide specialized gardener services, including pruning, planting, and seasonal clean-up. For homeowners concerned about exterior maintenance, Lawn Love offers professional gutter cleaning services, ensuring optimal drainage and preventing costly damage. Furthermore, they provide efficient landscaper services, assisting with design and installation of new landscapes and hardscaping features. Finally, recognizing the importance of preparedness for inclement weather, Lawn Love delivers reliable snow removal service during the winter months.

Customer feedback consistently highlights the company’s commitment to personalized service and proactive problem-solving. Numerous reviews demonstrate a willingness to go above and beyond to meet individual client requirements. For example, one customer recounted a situation where a power outlet near the front door was malfunctioning, preventing routine maintenance. Instead of rescheduling, a Lawn Love technician, Brian, personally trimmed the overgrown bushes and communicated the need for a functional outlet for future mowing services – a dedication to customer satisfaction readily apparent.

Key Features and Benefits

* Convenient Online Platform: Lawn Love’s website allows users to easily schedule services, track progress, and communicate with their assigned lawn care professionals.* Verified Professionals: The company carefully vets its network of service providers, ensuring quality and reliability. This process contributes to the consistently positive feedback received.* Flexible Scheduling: Clients can customize their service schedules to fit their specific needs and preferences. * Transparent Pricing: Lawn Love presents clear and upfront pricing information, eliminating unexpected costs.* Dedicated Support: A responsive customer support team is available to address inquiries and resolve any issues that may arise.

The emphasis on proactive communication, as exemplified by the aforementioned incident, suggests a strong commitment to customer service and a genuine desire to build lasting relationships.

Customer Satisfaction & Reputation

Currently, Lawn Love boasts 278 reviews on Google My Business, with an average rating of 4.2 out of 5. These reviews collectively paint a picture of a company that values its customers and strives to deliver exceptional service. While individual experiences may vary, the overall sentiment consistently indicates a high level of satisfaction. The fact that technicians like Brian take initiative beyond the scope of their assigned tasks speaks volumes about the company culture and the training of its personnel.

The proactive approach demonstrated in the example of the faulty outlet highlights a commitment to ensuring complete satisfaction, going above and beyond the standard service expectations.

In essence, Lawn Love provides a comprehensive and reliable solution for homeowners seeking to maintain a beautiful and well-cared-for property. Their diverse service offerings, combined with a commitment to customer satisfaction and a convenient online platform, make them a valuable resource for busy individuals and families.

👍 Reviews of Lawn Love

Julie G.

5/5

We needed the bushes trimmed in front of the house. We didn't realize that the power outlet near the front door wasn't working. No one was home at the time. Instead of rescheduling (which would have been fine!) Brian trimmed all of the overgrown bushes by hand! He also said he would go over them again the next time he mows if we have power to the outlet. He also removed all of the cut branches. 100% satisfied!

J L.

5/5

As the previous provider was unavailable, I contacted Lawn Love. Almost immediately I received a response. Within an hour of my inquiry, my account was set up, I was matched with Matthew, and service was scheduled by end of week. As scheduled, I received notification and Matthew arrived sooner than expected to complete the work. Within 45 minutes, the yard was beautifully cut and trimmed. No issues or concerns. I was pleasantly surprised and anticipate the same positive experience with future services.

Cristy R.

5/5

Using Lawn Love was easy, quick, and I had a callback right away. Troy serviced my lawn within the scheduled day. Communicated with me when he would be arriving at my home, provided pictures of lawn upon completion. My lawn looked great and would highly recommend!

Carla M.

5/5

Justin was awesome! He took his time and cared for my lawn as if it were his own. He trimmed a few shrubs and they were done to perfection. He also did a great clean up job.

John D.

5/5

Did a great job on the cut. They showed up the day they said they would, which is actually a hard thing to find in a lawn company these days. Price is great for the above standard work they preform. No complaints from me.

ScrappyGadgetGirl J.

5/5

First cut today was simply awesome. Courtne and team came in and take care of business. That’s just what I needed.

Kathleen G.

5/5

Received great service from Jason . He did an excellent job on my lawn and went above and beyond on details. He is professional and friendly and hope he is the individual who returns for future services.

Sam K.

1/5

Contacted, was told someone would come out the next week on thursday. No one arrived by 8pm so I called. I was reassured someone would be out next day. No one was. My pro was changed and said they would arrive on Saturday. No one came.

Three weeks of this, and then I cancelled. Horrible.