Macclenny Pets & Supplies - Macclenny, Florida

Macclenny Pets & Supplies: A Comprehensive Guide

For pet owners in Macclenny, Florida, and the surrounding areas, Macclenny Pets & Supplies presents a valuable and convenient resource. Located at 391 W Macclenny Ave, Macclenny, FL 32063, this established small business has garnered a strong reputation for its dedication to animal welfare and customer satisfaction. With a phone number of 9043970548, clients can easily reach them to discuss their pet care needs. The company’s website, while currently inactive, does not detract from the positive experiences reported by its clientele.

Specialties: Macclenny Pets & Supplies operates primarily as a pet store, offering a diverse range of products and services catering to a variety of animals. Their inventory typically includes food for dogs, cats, fish, reptiles, and small animals; a broad selection of toys and accessories; and essential supplies such as leashes, collars, and grooming tools. Beyond the retail offerings, the store demonstrates a keen understanding of animal husbandry and provides valuable guidance to new pet owners, particularly concerning the initial setup and care of new aquariums. This dedication to informed customer service distinguishes them from many larger chain stores.

Key Features and Services

Several factors contribute to Macclenny Pets & Supplies’ appeal. The store prioritizes accessibility, boasting a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring that individuals with mobility challenges can readily visit and shop. Furthermore, they offer delivery services, providing a convenient option for customers who are unable to visit the store in person. Notably, they also provide same-day delivery, a particularly attractive feature for those requiring urgent supplies. The business accepts credit cards, streamlining the payment process. The efficient layout, described by patrons as a ‘quick visit’, suggests a focus on providing a streamlined and hassle-free shopping experience.

Customer Feedback and Reputation

The company’s Google My Business profile reflects a consistently positive customer experience, with a total of 107 reviews. The average opinion, standing at 4.3/5, clearly indicates a high level of customer satisfaction. Feedback consistently highlights the staff’s helpfulness and knowledge. One particular review emphasized the staff's proactive approach to educating new owners about the specific needs of their pets, specifically touching on the initial setup of a new aquarium and what to expect concerning the fish’s wellbeing. This commitment to honesty and transparency appears to be a core value of the business, distinguishing it from competitors who may prioritize a quick sale over genuine customer care. Customers frequently mention the staff’s willingness to provide tailored advice and recommendations, demonstrating a genuine passion for animals and a desire to support pet owners in providing the best possible care.

Location and Accessibility

The location of Macclenny Pets & Supplies at 391 W Macclenny Ave, Macclenny, FL 32063 offers convenient access for residents within the Macclenny area. Its proximity to local residential neighborhoods and businesses makes it a readily accessible destination for pet supplies and advice. The store’s dedication to accessibility – with its wheelchair-friendly facilities – underscores its commitment to serving the entire community. The combination of convenient location, readily available delivery services, and a focus on customer education positions Macclenny Pets & Supplies as a valuable asset to the local pet-owning population.

Further Considerations

While the website is currently unavailable, the company's strong local reputation and positive customer feedback suggest that it remains a thriving and well-regarded establishment. The emphasis on providing honest advice and personalized service appears to be a key differentiator, fostering customer loyalty and positive word-of-mouth referrals. The availability of same-day delivery and credit card acceptance further enhances the convenience and accessibility of the store. The small business nature of Macclenny Pets & Supplies likely allows for a more attentive and responsive approach to customer needs compared to larger, corporate retailers. The store’s commitment to accessibility demonstrates a broader understanding of its community and a dedication to serving all pet owners equally. The positive reviews consistently praise the staff’s knowledge, helpfulness, and genuine care for animals – qualities that are increasingly valued by today’s pet owners. It is a place where customers feel supported and confident in their purchasing decisions, knowing that they are receiving expert advice and high-quality products.

👍 Reviews of Macclenny Pets & Supplies

Thomas S.

5/5

The guy up there was very up front and helpful when picking out fish. They let me know what to expect with them being the first fish in a brand new tank. They value honesty over a quick up-sale. Definitely coming back for all my pet's needs.

Jane C.

1/5

so sad! smelled musty as soon as i walked in… they have a stingray/skate in a SMALL tank with eels! the stingray is larger than the tank’s width. all the enclosures were inadequate and filthy. i understand this is a local pet store… but no animal deserves to be treated like this. animals looked unhealthy and not happy. i want to save them all!

Freddy G.

5/5

I go here often for pet supplies such as feeder fish, small animal bedding, and aquarium filters. Great little shop with a variety of reptiles, fish and, small mammals. The employees are friendly, very helpful, and extremely knowledgeable about everything from habitats for animals and what they eat, to the animals themselves. Highly recommend this place if you're in Macclenny and need pet supplies.

zeney H.

1/5

That kid aj and the short little boy in there are so rude to customers and especially the other
employees! Animals were amazing though!!

Douglas T.

4/5

Wish they had more pet options, but I'm glad to have a pet store close by. I'm hoping they succeed in this venture. I've been in and it really seems like a nice place.

Kathy W.

5/5

I love coming to the pet store and looking at the reptiles.

Jenna W.

5/5

Great local small business. Friendlystaff.

Amy N.

5/5

This is my go to pet store for all of my bearded dragon and ball python supplies. This store is so clean and tanks are kept cleaned. Very knowledgeable about all of their animals. I highly recommend this store. They also had little booties for my daughters greyhound!! Come check them out.