NAPA Auto Parts - Katner Mills Of Grove - Grove, Oklahoma

Introduction to NAPA Auto Parts - Katner Mills Of Grove

NAPA Auto Parts - Katner Mills Of Grove stands as a vital automotive supply and service center located in Grove, Oklahoma. Situated at 232 E 3rd St, Grove, OK 74344, this establishment provides a comprehensive range of parts, accessories, and services catering to vehicle owners and mechanics alike. With a dedicated phone number, 87862293, and a user-friendly website, napaonline.com, customers can easily access information and place orders. The store’s success is built upon a commitment to customer satisfaction and a deep understanding of the automotive industry.

Specialties and Services Offered

While specific details regarding their specialties are currently listed as empty on their online profile, NAPA Auto Parts – Katner Mills Of Grove demonstrably offers a broad selection of automotive components. Based on customer feedback and observations, the store excels in providing solutions for a wide variety of vehicle needs. A significant portion of their inventory focuses on batteries, a crucial component for various vehicle systems. They also carry a comprehensive range of credit cards, debit cards, and NFC mobile payments, ensuring convenient and secure transactions for their clientele. Furthermore, the store provides valuable onsite services, facilitating a seamless experience for customers seeking assistance with their vehicles. The store’s operations are designed to be accessible and efficient.

Location and Accessibility

The strategic location of NAPA Auto Parts – Katner Mills Of Grove at 232 E 3rd St, Grove, OK 74344 makes it readily accessible to residents and businesses in the Grove area. The store’s physical layout is designed to be wheelchair accessible, featuring both an entrance and parking lot specifically tailored to accommodate individuals with mobility limitations. This commitment to inclusivity reflects a dedication to serving the entire community. Customers can also benefit from curbside pickup, delivery services, in-store pickup, and in-store shopping options, all designed to provide convenience and flexibility.

Customer Experience and Feedback

NAPA Auto Parts – Katner Mills Of Grove consistently receives positive feedback from its customers. The Google My Business profile showcases 85 reviews, providing valuable insights into the customer experience. The average opinion is a solid 4.3 out of 5, indicating a high level of customer satisfaction. Numerous reviews highlight the store’s knowledgeable staff, particularly Carl, who is frequently praised for his expertise and willingness to assist customers. Customers appreciate the fact that the staff is both knowledgeable and friendly, creating a welcoming and helpful atmosphere. One customer specifically mentioned having exactly what they needed when their brakes started malfunctioning, emphasizing the store’s responsiveness and inventory management. The owners are also noted for being kind and genuine, fostering a sense of trust and community. The store's focus on quick visits also contributes to the positive customer experience, minimizing wait times and maximizing efficiency.

Additional Points of Interest

Beyond the core offerings of automotive parts and services, NAPA Auto Parts – Katner Mills Of Grove provides several additional conveniences for its customers. Same-day delivery options are available, enabling customers to receive their orders quickly. Onsite services further enhance the customer experience, offering specialized assistance and expertise. The store's commitment to convenience is evident in its various service options, ensuring that customers can easily find what they need and receive it promptly. The store also offers quick visit options, streamlining the process for customers needing immediate assistance.

In conclusion, NAPA Auto Parts – Katner Mills Of Grove is a well-established and highly regarded automotive resource in Grove, Oklahoma. Its commitment to customer service, combined with its convenient location and comprehensive offerings, makes it an ideal destination for vehicle owners and mechanics alike. The store's dedication to accessibility and a positive customer experience clearly sets it apart within the community.

👍 Reviews of NAPA Auto Parts - Katner Mills Of Grove

Mixer D.

5/5

Really great place to get parts and service. The guys there are very knowledgeable and are eager to help you if you have problems.

Mike P.

5/5

Had exactly what I needed when my brakes started crying. Luckily, I was two blocks from Napa. The staff was knowledgeable and friendly .

N&P |. N.

5/5

Had the pleasure of meeting the owners. They are both kind and genuine people! Carl is very knowledgable about the products his store sells. Definitely go here first..... you'll be glad you did. 5 stars all the way!

Kandie W.

5/5

Best part store in town. Carl & his crew are awesome. Never had an issue with invoices, parts, or delivery. They go beyond the call!!

Colby H.

4/5

These guys know what they are doing wish I could afford the parts because I would stay with them 100% of the time. But there is time you might have the wrong part just like the rest of the part house

lonnie S.

3/5

The employee was knowledgeable and helpful. He was the only person there and there were several customers so I had to wait. They didn't have the tractor part (fuel gasket), but that is ok. I didn't think they would. This was my first time there so I cant say how it usually is but they may need more employees.

Dawn H.

1/5

We purchased a hydraulic hose there. They charged us $75, which was quite expensive. The hose was the wrong size & they adamantly refused to give a refund. Do NOT buy parts here if you expect a shop that admits mistakes they make.

Eric L.

5/5

Napa is a mainstay in Grove right on Highway 10 on the east side of town. I get a lot of hydraulic hoses custom made here and Carl and team never let me down.

Walk in and say hey Carl I need .... and he will fix you up. They have the best parts and tools and the prices are always great. I highly recommend the Napa store in Grove as the best auto parts establishment in town.

The only thing I would like to see if Michael Waltrip to come to town and do an autograph section. Maybe if we all talk to Carl about this we can make that happen. 🙂

I really look forward to continuing to work with Grove Napa as the slogan of Quality Parts and Helpful People is not just a marketing ploy, Carl and his staff take the Helpful People to heart and Napa has been making Quality Parts for decades.