Once Upon A Child - Madison, AL - Madison, Alabama

Once Upon A Child - Madison, AL is a popular children's clothing store located at Address: 8030 Hwy 72 W, Madison, AL 35758, United States. The store can be easily reached through various modes of transportation, and it offers wheelchair-accessible parking and entrance, making it convenient for all customers.

The store specializes in providing high-quality, gently used children's clothing, toys, and equipment at affordable prices. With a vast selection of items, customers can find clothes for all ages and stages, from infants to tweens, and everything in between. The store's inventory includes brands that parents trust, such as Gymboree, Janie and Jack, and Gap, among others.

One of the standout features of Once Upon A Child - Madison, AL is its same-day delivery service. This option allows customers to shop online and pick up their purchases in-store on the same day. The store also offers delivery services, making it easy for customers to get their purchases without leaving their homes.

The store accepts various payment methods, including credit cards, debit cards, and NFC mobile payments, making it easy for customers to pay for their purchases. Additionally, the store recommends that customers check its website for current promotions and discounts, which can help them save even more money.

Customers can also take advantage of the store's quick visit option, which allows them to browse and purchase items quickly and efficiently. This feature is perfect for busy parents who need to get in and out of the store quickly.

Once Upon A Child - Madison, AL has received 334 reviews on Google My Business with an average rating of 3.8/5. Many customers have praised the store for its wide selection of high-quality, gently used children's clothing, toys, and equipment. Others have appreciated the store's friendly and helpful staff, as well as its convenient delivery and same-day delivery options.

Reviews of Once Upon A Child - Madison, AL

Morgan Pantoja

2/5

They steal!! Check your items when selling!!! As for me, I won’t be back to buy or sell!!
I went to sell a wagon stroller a couple weeks ago, they got me in and out no problem, I had no problem with that sale.
Now later I went with a small bin of clothes with J Bailey and similar brands, boutique items and two pairs of shoes. I went in just hours after the sale was ready, after getting my child out of the hospital and not needing additional stress mind you, I asked what was accepted (ONE Columbia jacket, ONE J Bailey shirt, TWO boutique outfits-pants and shirt, and the two shoes) okay no problem I don’t want to sell the shoes and ask them to be taken off, again no issues here. I needed my bin back, they didn’t even “know” I had a bin, they found the bin, brought it to me nearly EMPTY, maybe 3 items. I’m asking where all the other shirts and stuff went, “they don’t know”, I ask to show me what “I sold” and they go through the first FEW items on the top of the bin I APPROVED for the measly $24.75. Then they’re going past that and say a shirt, another shirt (goes on for many more), I see my babies jumpsuit and 2 pj sets also that were not mentioned. They say they “cant do anything about it since “I sold it”” I told them NO I did not agree to that!! At all!! Anyone would be an idiot to. All items BRAND NEW that I’ve had in that bin for months! WITH TAGS that they decided somehow was okay to take off without asking. They were stealing in this sense because they did not tell me that those items were accepted but that I would be getting all other items back except the approved ONE jacket, ONE shirt and TWO outfits.
I gave the money back and got my items back but they were making it a hassle and complained that I didn’t want to sell my items!!

M B

2/5

I usually have a great experience in here. Unfortunately on Sunday I did not. I asked where a certain item was to an associate behind the counter and she was annoyed that I interrupted her gossiping with another co worker. Ok my bad I’ll take it. I was checking out and the check out associate was so col with her lack of speaking (annoyed look on her face). She dropped the clothes on the floor bagged them and gave them to me. As we were leaving my 16 y/o nice commented how rude they were being and boy did that get their attention….like I said I usually like the experience here but man I guess they are desperate to hire people. I never see anybody working there on a regular. Always different people

Emily Ericksen

4/5

Massive location and selection compared to the one I’m used to in Arizona. Standard expectation of how well the employees treat you compared to the last one I was at. Employees are sub par across the board. Prices are decent but the beat time to shop is when their sales are going on. After a small trade in, I took home 2 bags full of clothes for $9 once. It’s all how you time it

Kia L.

1/5

Decent place to shop if you are on a budget, horrible place to sale. Do not give these people your barely used or new baby items, just donate them to mothers in need or sale them yourself. Staff barely know what they are doing with regards to selling

CG T

1/5

Don’t take anything of value here. The store is trash. They’ll say they texted you, but texted the wrong number. They’ll keep all of your nice name brand (Patagonia, Magnetic Me, etc) and only offer you $65. They’ll likely sell your stuff online at top dollar price because the store itself is just garbage. Do not resell here.

Susan Balentine

1/5

NO where does it state they won't accept clothes brought in certain items. I went in today on August 26th to sell clothes only to be told "we can't accept it in that it has to be in xyz" staff was also rude about it. They should really put online somewhere they only accept items if brought in a certain thing.

D LAMBERT

3/5

It's not a place for me. I am a professional shopper. So it is my business to know price points. I walked out without purchasing a thing. I will say the store is neat and organized. It is also over run with a lot of cheap made overseas toys that are mass produced. The hair bows are way to much considering they are bought in bulk. I don't know how the service works when you drop off your items. I can't imagine you get very much. But it is a way to get rid of your no longer wanted items. Some of the clothing is a little hard to reach for some shoppers.

Emylee Matlock

1/5

This is the second time I have came up to Madison to sell clothes and it’s been a wasteful trip! Was trying to sell my baby girls clothes, I called this time before coming and the lady on the phone didn’t even tell me that they wasn’t taking a certain size. I brought my baby’s 0/3 months & 3/6 months clothing and when my boyfriend goes to drop them off she said “we aren’t taking anything under 6-9 months.” okay, why couldn’t you tell me that when i called this morning? i just drove an hour away for the second time to sell clothes and both time have been a waste of gas.