OnCue - Edmond, Oklahoma

OnCue: A Convenient and Reliable Stop

For individuals seeking a dependable and easily accessible convenience store, gas station, and service provider, OnCue presents a compelling option. Located at 5251 E Waterloo Rd, Edmond, OK 73034, and reachable at Phone: 4056973201, OnCue offers a comprehensive range of services designed to cater to diverse needs. Their website, oncueexpress.com, provides further details about their offerings and locations.

Specialties and Services

OnCue’s core specialties encompass a traditional convenience store experience alongside essential services. They function as a fully-stocked convenience store, providing a wide selection of snacks, beverages, groceries, and everyday essentials. Furthermore, they operate as a gas station, offering fuel for various vehicles. Beyond these primary functions, OnCue distinguishes itself with several key services, including an ATM for immediate cash access, and a robust delivery program that extends to same-day delivery. Customers can also take advantage of onsite services, providing a streamlined experience for their needs. The store is designed to be a quick visit, minimizing time spent and maximizing convenience.

Accessibility and Amenities

OnCue prioritizes inclusivity and accessibility, demonstrated by several key features. The store boasts a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that individuals with mobility challenges can easily access the facility. Restrooms are available, including a wheelchair accessible restroom. Financial transactions are supported through a variety of methods, including credit cards, debit cards, and NFC mobile payments. Recognizing the needs of the community, OnCue accepts SNAP/EBT, making their services accessible to a broader range of customers. Free parking lot is available for added convenience.

Customer Feedback and Reputation

Based on 152 reviews on Google My Business, OnCue maintains a respectable average opinion of 3.6/5. These reviews highlight consistent positive feedback regarding customer service and operational efficiency. A recent review illustrates a commitment to exceptional service: “Went at quarter past eight on a Tuesday for a gas stop. The machine ate my twenty and within two minutes the manager on duty had checked the cameras and returned it to me. I wish I had gotten her name to commend, but the professionalism here is always wonderful.” This anecdote underscores the responsiveness and integrity of the staff. The volume of reviews indicates a significant level of customer engagement and demonstrates the importance of OnCue's presence in the local community.

Key Features Summarized

Here's a concise overview of OnCue's key features:

• Convenience Store: A wide array of snacks, beverages, and groceries.
• Gas Station: Fuel for various vehicles.
• ATM: On-site cash access.
• Delivery Services: Same-day delivery options available.
• Accessibility: Wheelchair accessible entrance, parking lot, and restrooms.
• Payment Options: Accepts credit cards, debit cards, NFC mobile payments, SNAP/EBT
• Parking: Free parking lot

OnCue's commitment to providing a welcoming environment and reliable services is evident in its operational practices and customer feedback. The store’s strategic location, combined with its diverse offerings and accessibility features, positions it as a valuable resource for residents and visitors in the Edmond area. A customer-centric approach and readily available services make OnCue a dependable choice for a variety of needs, ranging from a quick fuel stop to essential household supplies.

👍 Reviews of OnCue

Philly C.

5/5

Went at quarter past eight on a Tuesday for a gas stop. The machine ate my twenty and within two minutes the manager on duty had checked the cameras and returned it to me. I wish I had gotten her name to commend, but the professionalism here is always wonderful.

Mark M.

1/5

Terrible gas pumps. Went to 3 different pumps. Could not get a transaction through. Hardest I ever worked to get gas. Put my card in 22 times in the different pumps. F me.

Anna R.

4/5

I first noticed the cute dog statue on the corner while coming in. This place didn't have any truck parking and there's no diesel pumps at this location. We came in bobtailing so it was no problem.

The building is nice sized and filled with many options to choose from to eat. We got our fountain soda's first. It was great to see they had The Grill inside, where you can place orders on several electronic screens. We just wanted something quick for lunch.

There were several places to get cold foods and the donuts were all sold out. We both opted for something hot and found the the restaurant inside has a tall hotbox filled with chicken strips and bites, pizza among some other food.

We found our "x" tape on the floor and waited to get checked out. The cashier was polite, the store looked clean and pretty well stocked. I'd be happy to come back here if we needed to.

Justin C.

5/5

Great convenience store! Grill on site with burgers, fries, wraps, chicken strips, breakfast, etc. There is even a small dining area (see pic). Beer cave. E-10 gas and real gas. Large restrooms that are clean. Extremely large lot. (see pic) 24 covered gas pumps. Small dog and large dog parks. (see pic) Free air and water. (see pic) Fast electrical vehicle charging station. (see pic) This place is so big they have their own water tower! (see pic) While I was conducting this review on site, Detrich (sorry no pic) the manager on duty at the time, inquired if he could be of assistance. We visited at length! He cared enough to ask! Very nice guy! Great staff! The culture at this company must be great!

Shehan F.

5/5

OnCue redefines the convenience in convenience stores. The Grill at OnCue offers 1/3lb burgers and large pizzas under just 6 bucks and they taste incredible! We were taken by surprise from the quality of food, the service at the grill and the gas station counter. They also had a full wine store inside the station along with the usual fountain and coffee stations. The instant flavored coffee was provided by Hershey’s.

D C.

1/5

I visited this store at 6:00 am. To my knowledge I was the only customer in the store at the time. Approached the counter where there were 3 employees and not one of them greeted or acknowledged my presence. I asked for a pack of cigarettes, the cashier never looked at me or told me the price, I had a $20 in my hand, he took it and gave me my change and never spoke until I said thank you, he then said have a nice day. I've worked in the customer service industry for more than 40 yrs and while I wasn't expecting any conversation, a customer should always be greeted and at the very least acknowledged. I can say that this was my first unpleasant experience at this location. Thank you

Russell C.

1/5

The biscuits and gravy are just okay not great! The biscuits are spot on but the gravy needs to be a better quality!

STaci R.

1/5

Idk what this guy's problem is with the donut situation but it is getting old.. this guy will not under any circumstances let you have one single solitary donut at all or a chrome of a donut until way after midnight.. I call him the donut natzi I.. don't even try to get a donut between 930pm-1230am