Ontime Pack and Ship LLC - Klamath Falls, Oregon

Jessica W.

I love the staff at on time pack and ship NOAH and Starla make a great team and are always very friendly and ready to help out with any tasks ask of them, and if they don’t know something they are always willing to find out the answers and with a speedy response. The owner is also amazing and helps out the community so much and if there is ever an issue he is always ready to make the situation right. Communication is always key a business can’t help you out unless they know of the problem and this company always goes above and beyond not only with their incredible staff but their willing to always go above and beyond for the community. I highly recommend this company and will always do my business with them.

A S.

So impressed with the staff and their kindness to an older gal. Just polite and impressive and 10/10. If I lived here I don't know if I would ever use anyone else after one brief experience. Cheers to your staff!

Travis

Very BAD experience! I just needed two prints laminated and mounted on foam board. I spent months gathering the materials only to have them ruined and completely unusable! I told him to call me if there were ANY problems and that these prints needed to be PERFECT! He said he would have my prints done in two weeks, never received a phone call, and it took a month (I had to call) to do a simple job which he completely destroyed my materials! Posters taped around the perimeter, not glued, and loose and floppy! Tape lines visible through print! Cuts a 1/4 inch out of square! There are permanent crease-fold lines on my prints due to rough handling! A black mark (sharpie?) in the center of one print! Print overhanging foam board- not trimmed flush. Foam board cut rough leaving jagged edges! If you appreciate the craftsmanship of a 3rd grader, you might like his work.

Dawn E.

Noah was great. Very helpful and polite. He has great customer service skills. He also has a great sense of humor. On time is my shopping go to.

Lela M.

I HIGHLY HIGHLYYYY recommend ontime pack and ship! they were such a great help with my mother in laws package and helping ensure it got to her in time for her vacation! skip the post office lines and come and support an amazing local business !

Front D.

We use Ontime Pack and Ship for work shipments - they are ALWAYS incredibly friendly, helpful and thorough. Our receipts get emailed to our office which helps us have quick access to tracking information, etc.

Love the fun retail items in the store too.

Jamie P.

Starla is the BEST! she went out of her way to help me and I appreciate her so much!

j H.

The way more places should do business!! Make a deal and stick with it regardless the turbulence along the way. Certain things are just unavoidable with a high-maintenance customer like myself. Rather than telling me to hit the road it wont work out, this business stepped up and went OUT OF THEIR WAY to make sure I was happy. The end result, OUTSTANDING. Thank you for an amazing wrap and the best customer service one could ask for. THEY ARE THE BEST! If you want custom graphics on your ride, head to ON-TIME PACK N SHIP.