Oregon Tool & Supply - Roseburg, Oregon

Oregon Tool & Supply: A Premier Tool Retailer

For individuals and businesses seeking a reliable and knowledgeable source for a comprehensive range of tools and supplies, Oregon Tool & Supply stands as a distinguished choice. Located in the heart of Roseburg, Oregon, at 276 SE Stephens St, Roseburg, OR 97470, this locally owned and operated business has cultivated a strong reputation for exceptional service, a vast inventory, and a genuine commitment to the community. With a phone number of 16721935 and a user-friendly website at oregontoolandsupply.com, accessing their offerings and services is remarkably convenient. Oregon Tool & Supply specializes in providing a diverse selection of tools, catering to both professional tradespeople and dedicated DIY enthusiasts.

Specialties and Services

The primary focus of Oregon Tool & Supply is, as its name suggests, a tool store. However, their commitment extends far beyond simply stocking tools. They offer a meticulously curated collection encompassing everything from hand tools and power tools to welding equipment, safety gear, and a wide variety of construction and repair supplies. A significant strength lies in their ability to readily fulfill customer needs, often carrying items that may be difficult to find elsewhere. Furthermore, they provide a range of value-added services designed to enhance the customer experience. These include delivery options, convenient in-store pickup, and the valuable service of same-day delivery for urgent requirements. Recognizing the diverse needs of their clientele, they have invested in wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating a dedication to inclusivity and accessibility.

Key Features and Benefits

• Assembly Service: Oregon Tool & Supply offers assembly services for certain products, saving customers valuable time and effort.
• Service Guarantee: A robust service guarantee underscores their confidence in the quality of their products and their dedication to customer satisfaction.
• Quick Visit: Customer’s can visit the store for a quick visit.
• Payment Options: They accept a wide array of payment methods, including credit cards, debit cards, and increasingly, NFC mobile payments, ensuring convenience for all customers.

The business is deeply rooted in the local community, frequently supporting youth sports programs and demonstrating a commitment to giving back. Customers consistently highlight the friendly and knowledgeable staff, who not only possess extensive product expertise but also take the time to understand individual customer needs. The store’s size allows for a remarkably extensive inventory, frequently possessing exactly what a customer requires, a significant advantage over larger, more impersonal retail outlets. The customer base appreciates the option to support an independent, family-owned operation, solidifying their loyalty.

Customer Feedback and Reputation

Oregon Tool & Supply has garnered overwhelmingly positive feedback from its clientele, as evidenced by the 173 reviews on Google My Business. The average opinion is 4.5/5, reflecting a consistently high level of customer satisfaction. The comments frequently praise the staff’s expertise and willingness to assist, as well as the store's comprehensive selection and competitive pricing. Many customers specifically mention the value of shopping locally, appreciating the business's dedication to the community. The store's commitment to quality service and customer satisfaction is clearly a priority, contributing significantly to its positive reputation.

Contact Information and Location

Address: 276 SE Stephens St, Roseburg, OR 97470
Phone: 16721935
Website: oregontoolandsupply.com

Oregon Tool & Supply is strategically located in Roseburg, providing easy access for residents and businesses throughout the region. Its convenient location and accessible facilities further enhance its appeal to a broad customer base.

👍 Reviews of Oregon Tool & Supply

Joshua

5/5

The owner and staff are friendly, knowledgeable, and always provide top-notch service. They actually know how to use the tools they sell. I choose to shop here over big-box stores for a variety of reasons. They also invest in, and give back to the community here, and frequently to local youth sports. Buy local.

AR

5/5

Always helpful and always have what I need with their very large selection.

Put your money where your mouth is and support your independent, family owned local tool shop.

Dave E.

5/5

This place is great. Always has what I need. Staff are a big help at finding things as the store is a bit messy. I have never left there without the item I went in for.

R.L. T.

5/5

Great prices and selection. Very friendly staff. I highly recommend this store.

Jack R.

5/5

They have lots of great tools that are readily available.

Elizabeth E.

2/5

Was super excited to go in and check them out, just to be disappointed in the disarray of the store, the prices were crazy high and it felt like the staff was stalking us constantly asking over and over if they could help us, it seemed more like they were watching for us to try and steal something, and we are just an average couple in our fifties, we will never return plus you can get way better prices almost anywhere else including online so don't waste your time with their prices or disrespect.

Michael

5/5

I messed up the nail rail on my Hitachi and Pat helped me immediately. They are extremely busy but still friendly and helped me out BIG TIME! THANK YOU Oregon Tool

stephanie W.

5/5

I had an amazing experience with Oregon tool. I rented something and ended up not using it and they understood my situation and ended up helping me out and refunding the money. Fantastic staff. Very very friendly. Absolutely helped out my bad day. Thank you