Palmetto Moon (Hoover) - Hoover, Alabama

Palmetto Moon, located in Hoover, AL, is a clothing store and gift shop that offers a variety of options for both men and women. With a convenient address at 2000 Galleria Cir Suite 245, Hoover, AL 35244. and a phone number at 6592042079, the store is easily accessible to customers. The store's website, palmettomoononline.com, provides additional information and an online shopping experience.

One of the main specialties of Palmetto Moon is clothing. The store offers a wide range of options for both men and women, including outerwear and shoes. Whether you're looking for a new outfit for a special occasion or just want to update your wardrobe, Palmetto Moon has you covered. The store also has a t-shirt shop, making it a great place to find a unique and stylish tee.

In addition to clothing, Palmetto Moon is also a gift shop. The store offers a variety of gifts for any occasion, making it a one-stop-shop for all your shopping needs. The store offers in-store pickup, delivery, and even same-day delivery, making it easy to get your purchases when you need them.

Palmetto Moon is wheelchair accessible with a wheelchair accessible entrance and parking lot, making it inclusive for all customers. The store accepts credit cards, debit cards, and NFC mobile payments, providing multiple payment options for customers.

According to Google My Business, Palmetto Moon has a total of 27 reviews with an average opinion of 3.8/5. This indicates that the majority of customers have had a positive experience with the store.

Reviews of Palmetto Moon (Hoover)

Traci Ware

1/5

My husband and son went to the Galleria Mall location last night to quickly grab an Auburn golf polo. We live clear over in Hueytown and it takes us 35-45 minutes to travel to this store. They walked in at 6:40 - 6:45 pm walked straight to the area of shirts they we’re looking for and selected a shirt to try on. There were three employees working and none of them spoke to them at all, one female employee was looking at her cell phone, one female working at the register ringing up the one other female customer in the store and there was also one male employee working back by the dressing rooms. My son immediately selected a shirt to try on and walked back towards the dressing rooms. It was about 10-11 minutes to 7, and they were told that he could not try the shirt on because the store closes at 7 pm. This is ridiculous! The store is supposed to be open until 7 pm, not 6:45, 6:50 or 6:55 pm, it is 7:00 pm. My son 100% could have tried the ONE shirt on and paid for it in the 10-12 minutes the store was still open. The shirt cost was $70-$80 and we drove all that way to get there as fast as we could after work to buy specifically from Palmetto Moon. I have no idea if any of the three employees has a vested interest in the welfare of the store, but my guess would be no, since none of them demonstrated ANY level of courtesy or customer service or cared if a sale was made. My family was basically given no choice but to leave the store with nothing. I am so disappointed in the lack of service they were given, that I may never allow him to shop there again and it is one of his favorite go-to places to buy clothing. That will not not continue though, due to the lack of service. If the decision is mine, we will not be returning.
Thanks for NOTHING!
If you are looking for customer service, this is NOT THE PLACE TO GO!

Kayren Shiflett

5/5

Service was great. Will be back again.

Hunter Chamblee

1/5

Horrible store, horrible people, horrible product. I bought a shirt from there a week ago and after washing my shirt it was destroyed and when I brought it back they wouldn’t take it because I washed it. They didn’t offer me any way to exchange it or store credit or anything so I guess don’t wash your shirt from there unless you don’t want it anymore and if you do then management will tell you to get lost and don’t wash your clothes

Scott Blackmon

5/5

Love this store, lots of great southern attire and knick knacks. Reminds me of Charleston, SC charm.

tristan wood

1/5

it’s horrible, everyone is so rude there and can’t get anything done. awful store to work at and to shop at.

Pamela Jones

5/5

Absolutely love this store! They have a little bit of everything!

Mandy Skinner

4/5

Such a cute store i found a lot of good deals and pretty pastel color clothes which are gorgeous

Rosemary Proctor

5/5

Great selections of clothing. Something for every member of your family.