Pinch A Penny Pool Patio Spa - Lakeland, Florida

Address: 3025 Lakeland Highlands Rd, Lakeland, FL 33803.
Phone: 36833383.
Website: pinchapenny.com
Specialties: Swimming pool supply store, Pool cleaning service, Swimming pool repair service.
Other points of interest: In-store pickup, In-store shopping, Onsite services, Wheelchair accessible parking lot, Quick visit, Credit cards, Debit cards, NFC mobile payments.
Opinions: This company has 242 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of Pinch A Penny Pool Patio Spa

Pinch A Penny Pool Patio Spa 3025 Lakeland Highlands Rd, Lakeland, FL 33803

⏰ Open Hours of Pinch A Penny Pool Patio Spa

  • Monday: 9 AM–6 PM
  • Tuesday: 9 AM–6 PM
  • Wednesday: 9 AM–6 PM
  • Thursday: 9 AM–6 PM
  • Friday: 9 AM–6 PM
  • Saturday: 9 AM–5 PM
  • Sunday: 10 AM–2 PM

Discover Pinch A Penny Pool Patio Spa: Your Ultimate Swimming Pool Solution

Located at 3025 Lakeland Highlands Rd, Lakeland, FL 33803, Pinch A Penny Pool Patio Spa stands as a beacon for all things related to swimming pools. With a dedicated phone line at 36833383, and a comprehensive online presence through pinchapenny.com, this establishment is easily accessible for both inquiries and purchases.

Specialties:
Pinch A Penny specializes in providing a wide array of services for pool enthusiasts. Whether you're looking to enhance your pool with new supplies, need a thorough cleaning service, or require expert repair solutions, they have you covered. Their specialties include:

- Swimming pool supply store: Stocked with everything from basic equipment to premium products.
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Pool cleaning service: Ensuring your pool remains sparkling clean with expert care.
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Swimming pool repair service: Professional technicians ready to address any issues swiftly and efficiently.

Other Points of Interest:
For the convenience of their customers, Pinch A Penny offers several noteworthy services:

- In-store pickup & shopping: Ideal for those who prefer handling items themselves.
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Onsite services: For a hassle-free experience, their team is ready to work at your location.
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Wheelchair accessible parking lot: Accessibility for all customers.
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Quick visits: Time-efficient service without compromising quality.
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Multiple payment options: Accepting Credit cards, Debit cards, and NFC mobile payments, ensuring a smooth transaction process.

Opinions and Reviews:
With a solid online presence, Pinch A Penny Pool Patio Spa boasts 242 reviews on Google My Business, accumulating an impressive
Average Opinion: 4.3/5. This high rating reflects the satisfaction of their clientele and the quality of service provided.

Recommendation:
For anyone searching for top-notch swimming pool solutions, Pinch A Penny is a must-visit destination. Their comprehensive range of services, combined with a user-friendly shopping experience and excellent customer reviews, makes them a top choice in Lakeland. To explore their offerings further or to schedule a service, don't hesitate to visit their website at pinchapenny.com. Whether you need supplies, cleaning, or repairs, Pinch A Penny is equipped to meet your needs with professionalism and care. Contact them today to transform your swimming pool into the perfect retreat.

Remember, when it comes to your swimming pool's health and appearance, choosing the right service provider is crucial. Pinch A Penny's commitment to excellence ensures that your pool will not only look great but also function flawlessly for years to come.

👍 Reviews of Pinch A Penny Pool Patio Spa

Pinch A Penny Pool Patio Spa - Lakeland, Florida
Dwayne K.
1/5

Apparently no one working there knows how to answer a phone. Can't rate customer service until I actually get some.
Update: After 60 calls(no, really)someone finally answered the phone. I mentioned how many calls it took to talk to an employee and the person hung up. No "sorry for your inconvenience ". No "let me address your issue". Just hung up. I'll buy a new pool pump elsewhere. No cocern for customers and apparently none for their reputation. If service is this bad prior to installation I can only imagine how poor it is afterwards if any issues arise. Too many other dealers in town to put up with this. I recommend going anywhere else but here.

Pinch A Penny Pool Patio Spa - Lakeland, Florida
Jack B.
1/5

Phone either rings off the hook or I can never get through since they leave it off the hook.
I have brought my pool cleaner in several times since October because there is always something wrong with it. It is not a year old. I can’t call in to see if it ready because again the phone either rings off the hook or it is literally off the hook. So I just drove over to see if my cleaner is ready. It should have been ready 2 days ago and it just sat there. No one looked at it. Now I’m told it won’t be ready until next week. If I had not gone in to ask about it, it would have sat there indefinitely. This is not the first time this scenario has happen at this location.

Pinch A Penny Pool Patio Spa - Lakeland, Florida
Danielle L.
1/5

No one came to service my pool this week. As soon as I called I received an email saying Pinch a Penny had just been to my house. I was also told a manager would call me back. No one has called and every time I try to call the store the phone answers and hangs up on me. I can't get anyone to answer the phone or call me back. Tried again today twice no answer. I was told a manager would call me. Can someone please call me, like I was told?

Pinch A Penny Pool Patio Spa - Lakeland, Florida
Mary W.
1/5

I called 3 times to schedule service, paid $100 in advance, tech no showed x2 then I called back today ( I was scheduled today between 10-11, no show at 11:45) to ask about when the techs were coming. They put me on for late Friday (tomorrow). I scheduled my day around them twice. If this is how they do business it’s pretty sad. I went down and had them put my deposit back on my credit card, had to ask for a receipt. They didn’t seem at all concerned. They were recommended to me, but I will not recommend them to anyone, nor will I buy supplies from them. This was the manager I spoke with

Pinch A Penny Pool Patio Spa - Lakeland, Florida
Lewis J.
1/5

If I could give them a "negative1" I would. They had my pool machine for 1 month and I never received a call from anyone on the status of the repair. Every time I called, they never answered the phone. Used my husband's phone they answered!! When I picked it up Cameron ( i think was his name) could only tell me it was on the "done" shelf. But had no idea if/what was done to it, if anything. Tested it when I got home, and the issue was still there. I feel it was never even looked at!!! I go out of my way to stay local, but I will NEVER return to this location!! Shame on all the employee's for treating a customer like this. CJ, Luke, Brandon (I think) and the manager Josh.

Pinch A Penny Pool Patio Spa - Lakeland, Florida
Christina H.
1/5

Have been with this store for a while and have had good service. It has tanked over the past months with staff saying they would come to diagnose heater problems (promised to come three times and did not, no call). Now weekly service has my pool green with stain. When I finally caught the worker he answered he hadn’t been adding any salt and that his testing system is broken so he’s just been shocking every week. That’s NOT how the system works! I immediately told him to leave and went to the store. I asked for at least a month’s refund and was told I got it, we will see. I asked for Ryan, the owner, to call me, but doubt he will. I have paid them to do weekly service and they are not. Very dishonest! Sad when this happens to local businesses. Beware! We will look elsewhere!

Pinch A Penny Pool Patio Spa - Lakeland, Florida
SM B.
1/5

I am disappointed but I feel that I have no choice but to begin using a different pool store. I have used this store for many years. Their computers frequently don't work and for weeks now, their computers have been completely down. There is no way to log my water tests into their system without a working computer. I need a log of water tests for my pool surface warranty. They have made no effort to get a working computer and frankly, act like they hate logging the tests in the computer (when the computer does work).

Pinch A Penny Pool Patio Spa - Lakeland, Florida
Meg
5/5

Lucias was super engaging, efficient and knowledgeable. He has fabulous customer service skills.
Bob made my purchasing experience fabulous fast.
I felt like a valued customer.

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