Pool Keepers Plus Inc - Lehigh Acres, Florida

Eduardo N.

I had services with this company for 3 moth and I decided to take a look at my cameras to make sure they were doing what was promise( by the way we had the better most expensive packages they offer ) and I notices that they were not doing much, a pool cleaning company that does not check filter to see if they need cleaning in 3moths have not open my skimmer once, in 3 moth have never brush the pool and only clean my pool tile on 3 sides because the fours side I guest is none existing to them. I have all 3 moth on my cameras and they have been robing me all this time, I call the owner to explain situation and even having the videos and offering him to come check it out, he insist in telling me that is the way they do business, scream at me because he has been doing this for 20 years and he knows all his employees call me a lier to my face because he has over 180 pool to do services and no-one call to complain and he hates costumer like me. I really believe they have more business that they can handle and they are cutting corners, also Juan the owner is a very rude and uneducated person that will get mad if you complain about his employees or services, be aware of this people they are not doing a good job, they are stealing your money.

Tammy D.

If you just moved to the area let me help you with your pool ..!!!
Use this family owned business
The grandma is the owner
Mrs Jennifer is the daughter which is amazing 🤩
She will just give you the most honest advice for your pool.
she don’t try to sell you unnecessary stuff just to make a buck like pitch a penny.
They always help you with your chlorine jugs to your car. Usually her son

Trust them with your pool needs I highly recommend them
I’ve been going there for 5 years now
Sorry it took me so long .

Pete L.

I just started using Pool Keepers. The customer service is great. And great prices. Very knowledgeable staff. Thank you.

tyler W.

Horrible company horrible customer service Juan the owner of the company has no respect for his customers. We have repeatedly have told him and his employees that they are to call us before stepping foot on our property Also Juan tried telling me how to run my security system and that I shouldnt have it set and that I should have it off when it’s pool day. No I have 8 cameras and 14 different sensors throughout my property and if the alarm is on or off I still get notifications on it. The safety of my home and family comes first. And having trip my security system multiple times to where cops show up. We have cancelled all services with this p.o.s. Company he runs. Or when they ignore the signs on or property about sleeping baby don’t ring bell or slam on my front door. Also there employees let them bring non employees to ride along with them and let them just walk around your property and perk around.NEVER AGAIN WILL THIS COMPANY BE DOING ANY SERVICES FOR US. I hope this helps yall decide if you really want a company owner that allows this to be done. SMH to all there issues they have caused us for there screw ups. Did I forget to mention they have been serving the people that lived there before us for years. And yes those old people let them just walk all over there propert this is my property now and that’s not how it works on my property. Hope yall are happy losing another client. I know sure as hell if I had went to his home he would have an issue with me walking around his property with my buddies just as much as I do to. HORRIBLE HORRIBLE HORRIBLE OH DID I FORGET TO MENTION HORRIBLE COMPANY.

Aracelio R.

Anybody that's interested in pool service? Do not use this company. This company is the most biggest a holes in Lehigh Acres.

Henry C.

Juan and his team really know how to help with your pool, great prices and selection and the store staff are super nice.

Pit B. M.

Wonderful family owned business! we have been here many times to purchase supplies for our pool. However, after hurricane Ian, our pool equipment suffered some damage. We walked in and spoke to Ursula who had John come out and fix it within a couple days. Amazing customer service! Always helpful. A really great place to have in Lehigh!

Jack C.

I was installing a new pool pump at my brothers home today and stopped in to purchase a three-way valve. It appeared that the business is run by a husband and wife and they were very cordial. They did not have the part we needed, but told us to return if we could not find it. They gave us two other names/Competitors in the area and one of them had the part. Unfortunately, we had to buy the part from the competitor because we had to get the pool up and running. Their price was twice the price and we bit the bullet and purchased it.Lady I spoke with was very polite and very helpful and we will certainly be returningHere to purchase a chlorine and any other products we need. I highly recommend this place as they are very helpful, unlike their lame competitors who have absolutely no personality or willing to go out of their way. I would give them 10 stars if I could!