Raspados Cuchis - El Centro, California

Address: 502 Adams Ave, El Centro, CA 92243, United States.
Phone: 7603533240.

Specialties: Snack bar, American restaurant, Ice cream shop.
Other points of interest: Outdoor seating, Drive-through, Takeaway, Delivery, Great dessert, Solo dining, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Comfort food, Quick bite, Small plates, Lunch, Dessert, Seating, Table service, Casual, Trendy, Groups, Tourists, Accepts reservations, Credit cards, Debit cards, NFC mobile payments, Credit cards, Good for kids, Free of charge street parking, Free parking lot.
Opinions: This company has 328 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of Raspados Cuchis

Raspados Cuchis 502 Adams Ave, El Centro, CA 92243, United States

☎️7603533240

⏰ Open Hours of Raspados Cuchis

Monday: 10 am–10 pm
Tuesday: 10 am–10 pm
Wednesday: 10 am–10 pm
Thursday: 10 am–10 pm
Friday: 10 am–10 pm
Saturday: 10 am–10 pm
Sunday: 11 am–10 pm

Raspados Cuchis is a popular establishment located in El Centro, California, offering a delightful array of Mexican-inspired treats and American comfort food. Situated at 502 Adams Ave, El Centro, CA 92243, United States, this vibrant spot has garnered a significant following due to its commitment to quality, friendly service, and a unique atmosphere. The phone number for the restaurant is 7603533240. While they donât currently maintain an official website, itâs readily accessible through various online directories and reviews.

About Raspados Cuchis

Raspados Cuchis primarily specializes in raspados â a traditional Mexican shaved ice dessert. However, their menu extends beyond this core offering, encompassing a selection of American-style snack bars, classic American restaurant fare, and a dedicated ice cream shop. This diverse range caters to a broad customer base, from locals seeking a refreshing treat to tourists exploring the regionâs culinary scene. The business operates as a snack bar, American restaurant, and ice cream shop, providing a multifaceted dining experience.

Key Features and Amenities

Raspados Cuchis prides itself on providing a comfortable and convenient experience for its patrons. Notable features include:

Outdoor Seating: Guests can enjoy their treats in a relaxed outdoor setting.
Drive-Through: A drive-through service is available for quick and easy pick-ups.
Takeaway & Delivery: Orders can be placed for takeaway or delivered directly to the customerâs location.
Dessert Focus: Raspados and ice cream are undoubtedly the stars of the show, offering a wide variety of flavors and toppings.
Solo Dining: The space is conducive to individuals seeking a quiet place to enjoy their meal.
Accessibility: The establishment is fully wheelchair-accessible, featuring both a wheelchair-accessible car park and wheelchair-accessible entrance, along with designated wheelchair-accessible seating.

Furthermore, Raspados Cuchis embraces modern payment methods, accepting credit cards, debit cards, and NFC mobile payments. They also offer free street parking and a free parking lot, simplifying the parking experience. Reservations are accepted, providing customers with the flexibility to plan their visits. The atmosphere is generally described as casual and trendy, appealing to a wide demographic including families, groups, and tourists. The pricing is considered reasonable, offering comfort food and quick bites at competitive rates. They cater to groups and are a popular choice for tourists seeking authentic Mexican flavors.

Customer Feedback and Reputation

Raspados Cuchis boasts a strong online presence, with 328 reviews on Google My Business. The average opinion is 4.2/5, reflecting a generally positive customer experience. While many patrons praise the great service and the delicious raspados, some feedback highlights areas for improvement. Several reviewers noted issues with order accuracy, with some customers receiving incomplete orders. Specifically, there have been reports of items being missing from orders, leading to dissatisfaction. A recurring concern mentioned in several reviews relates to the tortas, with some customers describing their experience as unsatisfactory, citing a poor taste. Additionally, there were instances of the ice cream shop being out of popular ingredients like chile and ciruela, leading to disappointed customers.

Contact Information and Location Details

As mentioned previously, the address is 502 Adams Ave, El Centro, CA 92243, United States. The phone number is 7603533240. The restaurantâs focus on small plates and lunch options suggests a relaxed and informal dining environment. The establishmentâs popularity is evident in its ability to accommodate table service alongside solo dining, catering to diverse customer preferences. The combination of refreshing desserts, classic American dishes, and convenient amenities makes Raspados Cuchis a worthwhile destination for anyone visiting El Centro.

👍 Reviews of Raspados Cuchis

Manny N.

4/5

Great service and the raspados are delicious. Food leaves more to be desired though. Overall I’d say delicious, but stay away from the tortas.

Rey S.

1/5

Received Tap water sweet tea. Not to mention they forgot we were waiting for our order. Terrible customer service

geri C.

5/5

Everything I orderd was not in,,tasted horrible and when ordering cachanilla they did not say the were out of chile and ciruela

Jessica B.

5/5

When I work in El Centro, this place is a great refresher. The Oasis Raspado con Fruta is my favorite. They make everything as you order, so expect some wait, especially if there are people ahead of you. Currently, they are only doing drive thru, to order.

Sam Z.

2/5

Ordered the 7.2 Raspados con Chile, no Chile just candy on top, no flavor at all either, very disappointing, 90% ice, definitely shouldn't be called con chile, much better places in the area

Oscar F.

1/5

I went to this place to get a hot dog and a raspado, and what should’ve been a simple transaction turned into a nightmare. After I received my food, I realized I hadn’t gotten my card back, so I politely asked the staff about it. The girl who attended to me said she wasn’t sure when she gave me my card but was pretty sure she had. I asked her to look for it, but she didn’t seem to care, doing only a brief search before brushing me off. When I asked to speak to a supervisor, she called someone named Ernie (not sure if he’s the supervisor or owner).

Here’s where things took a turn. While on the phone with him, she suddenly changed her story and told him that she was sure she had given me my card, despite having just told me moments earlier that she wasn’t sure. Hearing this, I asked her, "Why are you lying?" because she had clearly contradicted herself. Ernie overheard this and immediately went into attack mode. When I got on the phone with him, he started accusing me of disrespecting his staff without even listening to my side of the story.

Instead of addressing the situation calmly, Ernie escalated it. He yelled at me to move my car, and when I refused until my card was found, he became even more aggressive. He went as far as calling me out to get out of my car and fight him! He also took pictures of my car and told me that he was going to "catch me later." This is the face of Cuchi's Raspados—someone who resorts to fist fights over a situation that could have easily been handled professionally. But I guess Ernie doesn't know what professionalism is—he only knows how to escalate with threats and aggression.

And if they claim I'm lying, unfortunately for them, I have the video to prove it. My car is equipped with surveillance, and everything was caught on camera. I won’t post it unless I'm pushed to do so, but I have it ready.

I’m sure there are some die-hard fans of this place who will jump to defend it. I understand that maybe they didn’t go through this themselves, but I doubt they would be defending Cuchi’s Raspados if they had experienced what I did.

This whole situation could’ve been easily resolved if the staff and management had acted professionally. Instead, I was met with lies, threats, and hostility. If you value good customer service, avoid this place at all costs. Management here behaves more like street thugs than business professionals.

Osvaldo R.

5/5

Sooo good

Danielle ?. B.

3/5

I always liked this place but the last two times I've ordered it's just not as good. I would order papas locas with hot Cheetos and it's usually great but whoever is making these add hot sauce and it's a lot of it. I know it's chamoy but not chili, I would eat these with my kids and they would complain about the sauce. So I'm giving this place a 3. Just not how they use to be, and I can't enjoy this snack anymore.