Retail Dimensions - Beaverton, Oregon

Salt L. R. C.

Working with RDI has been a bright spot in the tedious technical process of connecting our retail POS system to our new online store (Retail Pro Prism and Big Commerce).

We used both, out of the box and custom, programming options to implement solutions for our business.

The RDI team has been able to forecast accurate timelines, create detailed scopes of work and problem solve unique customizations requests all at reasonable costs. Thank you!

Whitney J.

Great team to work with! Their integration connects our software to our website in a way that keeps all the information flowing and business going. A definite asset to any business with a website. Always ready to modify as we see fit and troubleshoot any issues.

Rebecca B.

We switched our integration to RDi just over a year ago when we upgraded our website to Magento 2. The setup for the order integration to Counterpoint was effortless on our part and the support post-launch was great! The team at RDi definitely knows their stuff and we plan to work with them on some new features in the future.

Scott T.

I used RDI back in the day with Retail Pro at my last company. Now I am working with NCR Counterpoint for our retail store and needed an option for automation with Shopify website orders to be integrated into our POS. I spoke with several vendors, and for us RDI was selected because they provided a multi-store & website option to run on a single install and server. Not everything was smooth, but it never is since we have several requirements that always seem out of the norm for most companies I integrate with. The team has been great and always understood what we needed. It was just a matter of getting the customizations we needed built in. Their product is extremely stable, and integrated well once we got it all QA'd. I also like that they are able to assist with customizations which is where many vendors just can't get me what I need or want.

Sean K.

I have been using RDI for over a decade because they do such a great job creating integration pieces for our retail business. As a retailer we are constantly making changes to our Point-of-Sale system and website to keep up with the current market environment so we can stay competitive in this ever-changing world. RDI has made several seamless integrations from our NCR CounterPoint Point-of-Sale system to our Magento and now BigCommerce website. Their team is courteous, professional and very knowledgeable so working with them a pleasure. I would recommend their service to any Retailer.

Tell S.

I just wanted to reach out and communicate my experience with RDI over the last year, as we’ve been working on our website and finally got it launched live late last night.

I’ve been trying to think of how I could write a big, long reference for them, but everything went so well that it is a short and sweet experience.

I am borderline computer illiterate, and Kris and Debbie did a great job at breaking things down for me when needed, making sure I always understood what was going on. I always felt they were patient through this, and never felt like my lack of computer skills was a burden on the RDI team.

They also made sure to stay in contact with me through the entire process, always replying to my emails or phone calls, and made sure to always get me scheduled in for help within a reasonable amount of time. Often, Kris would actually get my questions/concerns answered before our scheduled meeting was supposed to take place.

Then when things got down to the wire, and we were close to our launch date, Kris and Debbie made me feel like I was the only project they had on their plate ( this may or may not have been the case, but I truly felt like I had their undivided attention ).

Overall, I couldn’t recommend Kris and Debbie more ( if there were others behind the scenes that helped with our project, please thank them as well). The CPIce program has been easy to use, but they really made the experience a good one, and have given me confidence in moving forward with our website post launch.

I look forward to working with the RDI team, and have full confidence in our future partnership.

Thank you again for everything you’ve helped us with.

Lori B.

I have been using the RDI interface from our POS (Counterpoint) to our Magento 2 website for 3 years. It has been very reliable and much less work than our previous 2 interfaces. We have a brick store as well as website that share the same inventory and database so it is critical that the 2 entities are synced. Which it does very well. The staff is friendly and always quick to respond to any questions or support issues if they arise. I recommend this for anyone who needs a reliable and easy to use Magento to POS software.

Hannah W.

RDi has been our POS ecommerce integrator since we updated our Magento 1 site to our new Magento 2 site. They have been incredibly accommodating and even created a custom contract price rule to help us advertise our bi-monthly sales we offer in-store now online. I would highly recommend them to anyone who is looking for a reliable integrator for their website. With over 20,000 products, 2 price points and bi-monthly contract sales, they have managed to handle all of our POS ecommerce needs with ease and efficiency.