Rixens Enterprises Inc - Sandy, Oregon

Pat H.

Rixen’s has helped us with our Revel twice- great service both times. Very friendly and helpful. First time was the dreaded “white smoke” and then a servicing when it wasn’t functioning properly a few years later. We even shipped our unit across the US to get it done when our local RV place couldn’t handle it. Promptly got the job done and back in the mail. Very patient and made great suggestions when we were trying to assess the cause of the dramatic smoke! Would do all our servicing if it wasn’t 3200 miles away!

Jeff E.

Great service, fit me in to the schedule with a last minute service and repair. On a skiing road trip and definitely needed a working furnace! Rixen solved it and got me back on the road. Highly recommend a stop for service or repair, it was worth the two hour drive out of my way to have the pro’s fix the issue.

Dustin S.

Jim and team are the best in the biz and stand behind their work. Heated floors and diesel system in this 144 Overland Van Project Sprinter camper

Mitchell S.

If you don't have a Rixen Hydronic system in your heating application, you're behind the curve! Hands down the best performing, most efficient and effective all in one solution for any application on the market.That's before even considering the team and company behind the system. A Rixen hydronic system was installed in my camper van by my builder Off Highway Van (also highly recommend) out of SLC, and I have to say the 2 issues I've had in a 2yr span the team at Rixen helped me solve over the phone when I had issues in extreme cold at high elevations that will tax any heating systems. To note, the issues I had, had absolutely nothing to do with Rixen's system itself, but in fact they were issues with installation. I put my rig through its paces, high altitude in MT and CO in -20F for weeks at a time and it just performs. When I have had an issue and contacted the company, Mr. Jim Rixen himself has called me directly to help me through troubleshooting my problem, diagnosed the issue with pinpoint accuracy, and solutions on how I could fix it while in camp. If a part is needed, the team will have it out to you anywhere in the West Coast in a matter of days out of OR. I cannot speak more highly of this team, engineering, product knowledge, customer service, and the legacy Jim has created at Rixen Enterprises. For what it's worth I spent a big part of my career as an engineering manager in electrical, cooling, and mechanical systems for the most prominent EV Auto manufacturer in the World, so I know my stuff and I can attest these folks are the real deal!

Disclaimer: Don't expect the legend Jim Rixen himself helps you with any issues directly (although I know he will), the team he's built is beyond capable of helping in any scenario presented, I just happen to get extraordinarily lucky the man himself supported me. That alone should speak volumes of what an American Made Company is about, and the point of my review is that he should be too damn busy to answer my calls because American business if off the charts for a company like this! I had never heard of Rixen Enterprises prior to owning my Off Highway Van, but both of these companies are ground up American Companies, and I will always be all in on American Built.

Jason G.

Truly epic customer service. I bought one of their kits second hand, and when something went wrong, the CEO personally talked me through diagnosing the issue and then sent me a replacement part as though I was a direct customer of theirs. Amazing!

danigelis

Rixen’s was fantastic. Scheduled an appt for a service on an Espar D5 furnace. Efficient and friendly service and extremely reasonable pricing. Businesses like these are a rarity these days. Will never hesitate to give them my business.

tom B.

First class service, expertise, follow-through, and craftsmanship. The S2D2 they installed in my 2021 Sprinter has performed flawlessly for three years, and they continue to patiently and thoroughly respond to my service and operation inquiries

Jared M.

I've used Multiple kits from Rixens, Jim and the team always go above and beyond. Everyone is super kind, knowledgable and won't leave you in the dark. They stand behind their product and are always looking to make the product more user friendly for professional installers and the DIYERS.