Rocky's Pawn Shop - Indio, California

Overview of Rocky's Pawn Shop

Located at 45330 Fargo St, Indio, CA 92201, Rocky's Pawn Shop stands out as a versatile establishment in the community, offering a wide array of services including but not limited to pawn shop operations, consignment, buying and selling of diamonds and gold, a jewelry store, loan agency, and a musical instrument store. Their comprehensive range of services caters to various needs, from short-term loans to buying collector's items.

Key Features and Accessibility

For those considering a visit, Rocky's Pawn Shop is particularly noteworthy for its wheelchair accessible entrance and parking lot, ensuring a comfortable experience for all visitors. The shop prides itself on quick visits, which is ideal for customers looking for a swift service. Payment options are also varied, accepting both credit and debit cards, as well as NFC mobile payments, accommodating different preferences and conveniences.

Customer Service and Experience

The customer experience at Rocky's is highlighted by its outstanding service, as mentioned in several reviews. The shop's staff is appreciated for their friendly demeanor and the ability to provide a welcoming atmosphere, much like visiting the shop in person. Customers have noted the surprising quality of items available, including jewelry that might catch an eye despite the typical expectations of a pawn shop. This suggests a level of surprise and satisfaction that goes beyond the basic pawn shop experience.

Operational Conveniences

Rocky's offers additional conveniences such as delivery and same-day delivery options, which can be a game-changer for customers on tight schedules. With an average opinion of 2.7/5 on Google My Business, while there's room for improvement, the reviews indicate a shop that values customer feedback and strives to meet expectations.

Contacting Rocky's Pawn Shop

For those interested in exploring what Rocky's Pawn Shop has to offer, the easiest way to get started is through their website at rockyspawnshop.com. Here, you can find more detailed information about their services, hours of operation, and possibly even contact them directly for inquiries. Their phone number, 607755626, is readily available for those who prefer calling over browsing online.

👍 Reviews of Rocky's Pawn Shop

No F.

5/5

Very nice people, Over there when I need money, Customer service is outstanding, I went in person to see the atmosphere. It’s Pawnshop, nothing more nothing less but they do have good stuff surprisingly like jewelry that I’m thinking of going back

j C. (.

1/5

I've been using you guy's year's to have the door closed right at 5 and wouldn't let me take out my stuff. Next time close the gate first, so you don't lock someone out there at 5

robert

2/5

havent been there ytet but i'll be looking for a decent used mountain bike in the 4-500 dollar range !!!

Rafael M.

1/5

I went to get a battery change on my g shock watch for my nephew and came out with no service done and 2 screws missing. I'm sure they're used to dealing with drug users but I myself am a barber. They treat people very disrespectful and will not take responsibility for their own actions. This must be a money laundering business because their dishonesty speaks for itself.

Mario O.

1/5

What a disappointment. I had a 9am appointment to get a repair done on a piece of jewelry. I’m from out town and for the same reason we had set the appointment. The jeweler did not keep to his appointment and said how late I can come back. No commitment I will gladly take my business elsewhere. What a disappointment.

Steven T.

1/5

This place is a joke, they pay 10% of retail IF the item is in perfect condition. My Taylormade putter retails for $299, excellent condition, not perfect, they offered me $15 !!! FIFTEEN !@#*&/ $#@ DOLLARS!!! Ebay has my exact putter for $175, and they are selling for that price, no bid. I will never do business there, they treated me like I was a crackhead, and from the looks of the other customers I can see why. Stay away from Rockys.

April N.

1/5

Rocky’s is the worst place to sell your items, why because they rip you off for your hard working items that you want to sell because you no longer need it or want it. Also, the associate that helped me was very rude, disrespectful, and racial discriminating to my husband. I would highly recommend to go to another pawn shop.

Undead J.

5/5

Always gotten a fair trade here, real quick and professional!