Royal Farms - Gaithersburg, Maryland

Address: 690 Watkins Mill Rd, Gaithersburg, MD 20879.
Phone: 2402617830.
Website: royalfarms.com.
Specialties: Convenience store, Chicken restaurant, Coffee shop, Gas station, Restaurant.
Other points of interest: Delivery, In-store pickup, Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, Quick visit, Credit cards, Debit cards, NFC mobile payments, SNAP/EBT, Credit cards, Free parking lot, Free street parking.
Opinions: This company has 249 reviews on Google My Business.
Average opinion: 3.2/5.

Location of Royal Farms

2402617830

Royal Farms, located at Address: 690 Watkins Mill Rd, Gaithersburg, MD 20879, is a popular convenience store, chicken restaurant, coffee shop, and gas station all in one. With a wide range of offerings, this establishment is a one-stop-shop for those in need of a quick bite, a cup of coffee, or gas for their vehicle.

Their specialties include a variety of foods and drinks, such as their famous fried chicken, hot and cold sandwiches, salads, and a wide selection of snacks and beverages. They also offer a variety of hot and iced coffee options, as well as other hot and cold drinks. As a gas station, they provide regular, premium, and diesel fuel options.

Additional points of interest include delivery and in-store pickup options, onsite services, wheelchair accessible entrance and parking lot, quick visit, credit cards, debit cards, NFC mobile payments, SNAP/EBT, and free parking lot. All of these features make Royal Farms a convenient and accessible option for all customers.

With an average opinion of 3.2/5 from 249 reviews on Google My Business, this establishment has received mixed feedback from customers. However, it's important to note that opinions can vary greatly depending on individual experiences and preferences.

Reviews of Royal Farms

walter hood

1/5

On 12/30/24 I stopped in to purchase breakfast. The staff was all on their phone and no one would answer my basic questions about printing a receipt. There were zero bags and napkins available. My order was totally wrong and when I brought this to the attention of the food manager that was working at the moment, she simply ignored me and went to the back of the gas station and never returned. The customer service here is absolutely abysmal, and you would be treated better than a police precinct.

Helpamerica Inc

5/5

Royal Farms is one of the most convenient establishments, that is open 24 hours a day. Whether you are looking for gas to fill up your vehicle, or good to fill up your stomach, or even a clean restroom to empty your bowels, Royal Farms got you covered. This is also one of the last places where you can get free air to inflate your vehicle tires. The prices are definitely competitive and the customer service is excellent. Give Royal Farms a try today and join their customer loyalty program for extra savings.

Edward Abel

1/5

Never EVER coming back here. The air pump is always broken. This time there was no sign on it that said it was broken and it deflated all of the air in my tire, requiring roadside assistance. I even called beforehand and the clerk inside said it should have been okay. Absolutely ridiculous that there is no sign up and this pump is always broken. Just gonna go to Wawa right up the street from now on.

Chris Quan

1/5

Took around an hour to tell me that the Spicy Fries I ordered were not made and could not be made because the cook left and didn't make them. Then ask for the store phone number to talk to the GM in the morning and was told to "GOOGLE IT". Shows the lack of respect the night manager has for their customers. Just came on shift since it was between shifts. This is my second incident with Royal Farms (different one) and figure nothing is going to be done again.

Evandro Tervy

2/5

The chicken is really good but they keep the bags away, hard to access, you need to ask for assistance to buy it.

Edit: they still don’t have bags, dropped everything on the floor on my way home, only to find that it came with only 5 fries.

Carlo Caguioa

3/5

I don’t know where to start. The moment you go inside your whole clothes will smell like chicken, the chicken is soak with grease, if you need a plastic bag you have to go out of your way to find the lady and show proof of a receipt. The whole reason I won’t give it a one star because the workers are good people and I do love their coffee but because of the strong grease smell I would rather go to the closest 7-11 near by

ŔÁFĪĶ ĎŹ-USA

1/5

Honestly the worst dry chicken i ever had!!! Hard and always not fresh!!!! Disgusting!!! ? please stay away from the place!!! Btw this not first time having this experience!! Terrible experience!! Waste of my hard working money i had to trash ? this food!! I hope cooperate will look into this gas station and steps in to fix this matter….!!! ‍♂️

robert honeycutt

1/5

On 11/1 , I stopped by Royal Farms on spectrum dr. to get their great chicken. I made the order and payed came back to take it. Just as I got to the warmer that holds the food ,I noticed that the worker was removing the one 8 inch pan in the middle. Too my dismay , the inner compartment was so nasty looking with burnt food , blackened particularly stains and other eye sores. Then the young man noticed that I was looking he tried to cover it up . I asked if they cleaned it when, he mentioned when the time permits. I was a frequent fan of your chain and food, but not now.!! If this is a current policy, it should be resolved quickly, or your company may have a short experience in the DMV area.!