Taco Bell - Hercules, California

Sam T.

Its a fast food joint, so atmosphere rating is kinda limited by that. I gave 5 stars otherwise because I do a lot of custom orders and this place is good at fulfilling them. They will grill burritos or other soft shell if you ask (true for any taco bell, in theory). It's my go-to, in quieter area than Fitzgerald one.

Tiffany L. B.

We live close to this location and visit it often. It is honestly a 50/50 chance of your order actually being 100% correct; we have driven back in the past to correct the order but will usually just deal. This time, we waited in the drive thru line for 10 minutes, not moving, behind 8 cars. We decide to park and order inside and still we waited 15min for our meal. The good thing about going inside, we could calmly double check the order. Make sure to save your receipt, they wont care unless you present the evidence. I was once asked to show what I received because he didn't believe me.

Few months has past since I posted this review, Google maps asked for an update...

They still hold a 50% chance of accuracy to what you order. I find random items that I do not order in my bags and lack ones I paid for. I have gotten into arguments with manager/ supervisors for checking my order before leaving. I assume your time at the window is monitored and they try to rush you along. Everyone who works here seems very unhappy and you hardly ever see the same people which shows they have a high turn over rate for employment. They close randomly, unannounced and always run low on items. Still a location we visit but I do have a feeling it will close at some point with all these consistent issues.

Raj G.

Two out of two orders messed up and kitchen staff is shouting at us that she made it right. Showed her the wrong orders that missed Jalapeños as an add on and there came in no apology whatsoever. Rude kitchen staff. Front desk Guy & Manager diffused the situation but the big lady from kitchen just wouldn’t shut up. Very unprofessional & disrespectful experience in front of our two young kids.

Omid S.

I ordered online for drive-through pick up, but because the line was long, I preferred going inside and taking the food. There was no-one at the counter. 5 minutes later a lady showed up, clumsy and was not willing to talk. However the issue is that the store seems to be run by Indians. The moment you go in, you feel you are in one of those temples, with all the decoration and the smell of spices + incense that they are burning. The food was disgusting. I ordered stackers, and it was so nasty that felt like the street food they serve in India.

Noah B.

Ordered a diet Mountain Dew and a normal one. They didn’t label either. Ordered extra hot sauce packets and didn’t get any, ordered potato bowl and didn’t get a fork to eat it. 2 stars for fast service and warm food.

Raj P.

I am hooked on these country potato and scrambled egg breakfast burritos. I usually buy two at a time because I can put it in the fridge and reheat it in the microwave for one minute. It taste just as good when reheated the next day. I also like their other vegetarian options. The kitchen stuff are well trained to prepare good portions and tasty food.

Robin L.

Take out line is slowest fast food line I've EVER been in. Sat over 10 minutes without moving up even one car length but couldn't get out of line as cars behind me.

Bianca R.

It's Taco Bell. If you've been you know what to expect, if you haven't, go try it. It's good. Also the Crunchy Tacos Al Fresco are dairy-free and gluten-free! But I'm giving this one 5 starts because of its 1990s aesthetic inside. For all the people on Twitter who miss the 1990s Taco Bell decor, go here!