The Bend Store - Bend, Oregon

Introduction to The Bend Store

The Bend Store stands as a notable establishment within the vibrant city of Bend, Oregon. Located at 815 NW Wall St, Bend, OR 97703, this locally owned and operated business has garnered a reputation for offering a curated selection of gift shop and souvenir items. It's a cherished destination for both residents and visitors seeking unique mementos and locally inspired products. The store’s commitment to customer service, combined with its convenient location and accessibility features, contributes significantly to its popularity. The Bend Store prides itself on being a women-owned Small Business, reflecting a dedication to supporting the local economy and fostering a welcoming environment for all.

Location and Contact Information

The store’s address, 815 NW Wall St, Bend, OR 97703, places it squarely in the heart of downtown Bend, making it easily accessible. Prospective visitors can readily find the store using online mapping services. For those seeking immediate contact, the store’s Phone: 5413894700 number is readily available. Furthermore, the official website, Website: bendstore.com, offers a wealth of information, including product details, hours of operation, and a virtual glimpse of the store's offerings. The website provides a convenient platform for browsing merchandise and potentially placing orders for items not available in-store.

Specialties and Product Range

The Bend Store specializes in a diverse range of items catering to a broad audience. Primarily, it functions as a gift shop, stocking an impressive array of presents suitable for various occasions. As a prominent souvenir store, it offers a comprehensive collection of items commemorating Bend and the surrounding region. Customers can find a wide selection of Bend-branded souvenirs, including stickers, socks, artwork, apparel, and home décor goods. Postcards, magnets, and cocktail mixes further broaden the appeal, while tchotchkes and memorabilia provide nostalgic reminders of visits to this rugged city. The store’s inventory showcases a keen understanding of local tastes and interests, ensuring that visitors can easily find a meaningful keepsake to remember their time in Bend. The variety suggests a focus on appealing to tourists and locals alike, reflecting the diverse character of the community.

Key Features and Amenities

The Bend Store distinguishes itself through several key features designed to enhance the customer experience. It operates as an In-store shopping destination, providing a tactile and engaging browsing experience. On-site services are also available, suggesting a commitment to personalized assistance and customer satisfaction. Delivery options are offered, providing convenience for customers unable to visit the store in person. Notably, the store provides Same-day delivery, further streamlining the purchasing process. Accessibility is a priority, as evidenced by the presence of a Wheelchair-accessible car park and a Wheelchair-accessible entrance. The store’s commitment to inclusivity is reinforced by its designation as an LGBTQ+ friendly and Transgender safe space, fostering a welcoming atmosphere for all individuals. The store also accepts Cheques, Credit cards, and Debit cards, alongside convenient NFC mobile payments, catering to a wide range of payment preferences. The emphasis on quick visits indicates an understanding that customers often have limited time, making the store a valuable stop during a busy day.

Customer Feedback and Reputation

The Bend Store boasts an impressive Average opinion: 4.7/5 based on 91 reviews on Google My Business. This exceptionally high rating underscores the positive experiences shared by customers. The consistent praise highlights the store’s strengths, including its friendly staff, diverse product selection, and commitment to customer service. While specific details from individual reviews aren't cited, the collective feedback consistently emphasizes the store's welcoming atmosphere and the helpfulness of its employees. The numerous positive reviews suggest a strong sense of community and a dedication to providing a memorable shopping experience. The fact that the store is regularly recommended by visitors speaks volumes about its value and appeal within the Bend community.

👍 Reviews of The Bend Store

Jason V. C.

5/5

Decent little gift shop for Bend-branded souvenirs, from stickers to socks, artwork, apparel, home décor goods, postcards, magnets, cocktail mixes, tchotchkes, and other memorabilia to memorialize your time in this rugged little city, and one of the few places in the downtown blocks where you won't get bent over and egregiously price gouged.

Cameron W.

5/5

Stopped in for the film festival and chatted with the wonderful staff for a little bit. They were so nice and welcoming and even gave me some great recommendations for restaurants and activities. They have a cool selection of bend souvenirs!

Miranda F.

4/5

So many amazing items here. Everything was fairly priced. Super cute store! I looked EVERYWHERE we went in Bend looking for a magnet with the bend logo and after 2 days this is the ONLY place that had them! May have had new staff, both checkers were nice but when I checked out the previous order was not cleared and I was almost overcharged by $38 and the guy my Niece checked out with forgot to ring up some of her items and had to do 2 transactions. (Neither are biggies)

Alex M.

5/5

Could use a much stronger key chain selection. But still a very nice gift store.

Emma N.

5/5

Came to Bend from out of town and had a great experience at the bend store! Bought a few items that were incorrect sizing upon trying them on, and the store was very happy to process an in store exchange. Upon leaving the area, we noticed we needed another exchange for one of the other items. I reached out through their website and they were so gracious to help in exchanging the item and getting a label to send it back within a day of contacting them. They are really thoughtful in their customer contact and made it super easy in the exchange process. Thank you!!!

Cameron S.

5/5

Lots of good merchandise and everything has held up well since purchasing on 6/25. Would recommend here for Bend related souvenirs.

Dan B.

4/5

Coolest Bend-themed shirts, stickers, and magnets on the strip but sold out of the most popular designs and sizes. Prices were slightly high.

H M.

4/5

Super strict exchange policy even with Christmas time. Bought a gift at beginning of December, the gift doesn’t work, it’s art.
Perfect condition. Item still in store.
Store wouldn’t give us store credit or let us exchange for something else. How does this hurt their business at all other than not satisfying a frequent customer? If anything, they lost money because I was planning on putting the credit towards a more expensive item and paying for the difference.
Disappointed. Not what I expect from locally run store.

Updated- Bend store, thank you for the quick reply and for extending the offer to exchange our item considering the circumstances.