The Mail Box Store of New Castle - New Castle, DE

Introduction to The Mail Box Store of New Castle

For individuals and businesses requiring reliable shipping and mailing services, The Mail Box Store of New Castle presents itself as a dependable solution. Located in New Castle, Delaware, this establishment has steadily built a reputation for quality service and customer satisfaction. The company operates from its address at 20 Penn Mart Center, New Castle, DE 19720, United States, and can be easily contacted via telephone at 302-991-0121. Visitors can also find more information on their website: newcastlemailbox.com. This detailed overview will delve into the specifics of the business, including its services, location, accessibility features, and customer feedback.

Services Offered by The Mail Box Store

The Mail Box Store of New Castle specializes in providing a comprehensive suite of shipping and mailing solutions. Their core offerings include:

• Package Shipping: They handle shipments for various carriers, including USPS, UPS, and FedEx, assisting customers with choosing the most cost-effective and efficient shipping options.
• Mailing Services: Services such as postage stamps, addressing, and preparing mail for shipment are readily available.
• Box and Envelope Sales: A wide selection of boxes and envelopes in various sizes are available for purchase.
• Notary Services: They offer notary services for added convenience.
• Copying and Faxing: Basic copying and faxing services are also provided.

Key Features and Amenities

The Mail Box Store of New Castle is committed to providing a positive customer experience. Several notable features contribute to this commitment:

• Black-Owned and Women-Owned: The business proudly identifies as both Black-owned and women-owned, reflecting a dedication to supporting local entrepreneurship.
• In-Store Pick-Up: Customers can conveniently pick up packages shipped to the store.
• Wheelchair Accessibility: The facility is designed with accessibility in mind, featuring a wheelchair-accessible car park and an accessible entrance, ensuring inclusivity for all patrons.
• Wi-Fi: Complimentary Wi-Fi is available for customers’ use.
• Plastic Foam: Packaging materials, including plastic foam, are readily available for protecting shipments.
• Free Parking Lot: A free parking lot is provided for customer convenience.
• On-Site Parking: Ample on-site parking is available.

Location and Contact Information

The strategic location of The Mail Box Store of New Castle contributes to its accessibility and convenience. Its address is 20 Penn Mart Center, New Castle, DE 19720, United States. As previously mentioned, the phone number is 302-991-0121. The website, newcastlemailbox.com, offers further details and updates.

Customer Feedback and Reputation

The Mail Box Store of New Castle enjoys a generally positive reputation, as evidenced by its 61 reviews on Google My Business. The average opinion is a commendable 4.5 out of 5 stars. Customers consistently praise the store’s friendly staff, efficient service, and convenient location. Here are some recurring themes from the reviews:

• Excellent Customer Service: Many reviewers highlight the helpfulness and professionalism of the staff.
• Convenient Location: The store’s location within Penn Mart Center is frequently cited as a positive attribute.
• Reliable Shipping Services: Customers appreciate the store’s ability to handle shipments efficiently and accurately.
• Clean and Organized: The store is typically described as clean and well-maintained.

Conclusion

In conclusion, The Mail Box Store of New Castle represents a valuable resource for individuals and businesses seeking dependable shipping and mailing services in the New Castle area. Its commitment to customer service, accessibility, and convenient location, combined with a strong online presence and positive customer feedback, positions it as a trusted and reliable choice. The business’s dedication to being a Black-owned and women-owned enterprise further underscores its commitment to the local community. Potential customers are encouraged to visit the store or explore the website for more information and to experience the benefits firsthand. The store’s proactive approach to accessibility—with features like a wheelchair-accessible car park and entrance—demonstrates a genuine commitment to inclusivity and customer comfort.