The Pet Works - Astoria, Oregon

The Pet Works: A Comprehensive Guide

The Pet Works stands as a premier destination for pet owners in Astoria, Oregon, offering a comprehensive range of products and services catering to a diverse array of animal needs. Situated at 240 14th St, Astoria, OR 97103, this establishment has garnered a strong reputation for its dedication to animal welfare and customer satisfaction. With a Phone: 5033386721 and a user-friendly Website: thepetworks.net, accessing information and services is remarkably convenient.

Specialties and Services Offered

The Pet Works distinguishes itself through its multifaceted approach to pet care, encompassing several specialized departments. Primarily, it operates as a robust pet store, providing a vast selection of food, toys, and accessories for dogs, cats, and other common household pets. Furthermore, it’s a dedicated bird shop, catering to the unique requirements of avian companions with a wide variety of food, cages, and enrichment items. The store also functions as a reliable pet supply store, stocking essential supplies for all types of animals. Notably, it’s a specialized reptile store, offering a curated collection of reptiles, terrariums, heating equipment, and specialized diets – a feature that sets it apart from many general pet stores. Finally, The Pet Works boasts a thriving tropical fish store, providing a stunning selection of freshwater and saltwater fish, along with all the necessary equipment for their care and maintenance.

Convenience and Accessibility

Recognizing the demands of busy pet owners, The Pet Works prioritizes convenience. In-store pickup is readily available, allowing customers to collect their purchases quickly and easily. Same-day delivery is offered within a defined radius, further streamlining the shopping experience. The facility is designed with accessibility in mind, featuring a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that all customers can comfortably navigate the store. Customers can also enjoy complimentary Wi-Fi while browsing or waiting. The store’s layout is thoughtfully designed for a quick visit, allowing shoppers to efficiently find what they need.

Payment Options and Customer Feedback

The Pet Works accepts a variety of payment methods to accommodate customer preferences. Credit cards, debit cards, and NFC mobile payments are all accepted, providing flexibility and ease of use. The company’s commitment to customer satisfaction is reflected in its impressive 226 reviews on Google My Business. The average opinion is 4.5/5, highlighting overwhelmingly positive experiences. Customers frequently praise the knowledgeable and friendly staff, who consistently demonstrate a genuine passion for animals and a willingness to provide expert advice. Many reviews specifically mention the impressive aquarium section and the quality of the guppies purchased. Another frequently cited positive is the availability of washing stations, shampoo and conditioner scents, blow dry stations, and inexpensive nail clipping services – a testament to the comprehensive care offered. The dedication to helpfulness and friendliness of the staff appears to be a recurring theme in customer feedback, suggesting a strong emphasis on creating a positive and welcoming environment.

Additional Points of Interest

• In-store pickup
• Same-day delivery
• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wi-Fi
• Credit cards, Debit cards, NFC mobile payments

In conclusion, The Pet Works is more than just a pet store; it’s a dedicated resource for pet owners seeking quality products, knowledgeable advice, and a welcoming atmosphere. Its diverse range of services and commitment to accessibility and customer satisfaction make it a valuable asset to the Astoria community. The consistent positive feedback underscores its reputation as a reliable and trustworthy provider of pet care needs.

👍 Reviews of The Pet Works

Stephanne R.

5/5

Great staff, they had a good aquarium section. Got some beautiful guppies here. I have also been to the one in Longview WA and it is equally good 👍👍

Larry F.

5/5

Took my brother in law's German Shepherd here for a wash. Plenty of washing stations, different shampoo amd conditioner scents to choose from. Blow dry stations and inexpensive nail clipping. Staff were super helpful and friendly.

Alexander T.

4/5

Staff was very knowledgeable and kind. I am building my first aquarium (based around a male betta). The folks here have been really helpful in helping me decide what to add to my 30-gallon community around my aggressive little guy. They get in some of the coolest fish, and I even took one of their longtime residents (a skunk cory cat) and every fish I got there had thrived very well, especially the school of raspboras. They even had one of the most beautiful male bettas I've ever seen on sale, to whom I really wanted to take home, but the lady checking out before me saw him and snatched him up. The only reason this place is not ranked 5 ☆for me is that they have so many empty tanks and very few live plant options. If they can kick up their selection, and fill the empty tanks, this place would be beyond 5☆.

Carey G.

4/5

Nicely stocked per store filled with everything for dogs, cats, snakes, fish, rodents. Those things you didn't think you needed, they have it.

Carol C. T.

5/5

Always helpful, always friendly, always a great selection, always other customers shopping and receiving help. Nothing bad to say about this place. Yay.

Anthony K.

5/5

Fun place, the front desk girl let us pet the snake. Got some treats on sale. Quaint little place.

Briana K.

5/5

I always go here to wash my dog. For $15 bucks, the ease of washing your dog while standing, and then not having a soaked bathroom and towels afterward is well worth the price. The price includes some grooming supplies, a shampoo of your choice and some towels. They also have aprons that help keep you dry when your dog inevitably shakes during their bath. After, you can blow dry them!

Sam H.

5/5

My dog got super sandy so we came for a bath at the self service bath and it was super awesome. Fair price and everything is provided for you. The staff are super nice and helpful. Moose even picked out a toy when he was done.