The Pickleball Exchange - Calabasas, California

Address: 5155 Old Scandia Ln, Calabasas, CA 91302.
Phone: 2134718338.
Website: thepickleballexchange.com
Specialties: Sporting goods store, Tennis store.
Other points of interest: Identifies as Asian-owned, Small business, Delivery, In-store pickup, Onsite services, Same-day delivery, Wheelchair accessible parking lot, LGBTQ+ friendly, Transgender safespace, Credit cards, Debit cards, Credit cards, Free parking lot.
Opinions: This company has 53 reviews on Google My Business.
Average opinion: 5/5.

📌 Location of The Pickleball Exchange

☎️2134718338

About The Pickleball Exchange

The Pickleball Exchange, located at 5155 Old Scandia Ln, Calabasas, CA 91302, is a remarkable sporting and tennis goods store that has quickly become a favorite among local sports enthusiasts. This small, but thriving business, owned by an Asian-owned family, offers a remarkable range of services and products that cater specifically to pickleball and tennis players.

Contact Information

You can reach out to The Pickleball Exchange via phone at 213-471-8338. Their website is conveniently available at thepickleballexchange.com.

Specialties and Services

The Pickleball Exchange specializes in sporting goods and tennis equipment. Beyond just selling products, they offer delivery services, in-store pickup, onsite services, and same-day delivery options, making shopping for your favorite gear incredibly convenient. Their parking lot is wheelchair accessible, and they are proud to be LGBTQ+ friendly and a safe space for transgender individuals.

Other Points of Interest

Customers appreciate the store’s small business feel and excellent customer service. A particular highlight is the personal attention received from staff members like Louie, who offers personalized recommendations. The store also accepts various payment methods including credit and debit cards. Free parking is available for customers, adding to the overall convenience.

Opinions and Ratings

The Pickleball Exchange boasts an impressive 53 reviews on Google My Business, with an average rating of 5/5. This speaks volumes about the store's commitment to customer satisfaction. One review particularly stands out, expressing deep gratitude for the exceptional customer service received. The reviewer was assisted by Louie, who took the time to recommend a specific paddle and even let them try it out, resulting in the perfect purchase.

Given the high praise and 5-star ratings, it's clear that The Pickleball Exchange goes above and beyond in providing an outstanding shopping experience. The store's dedication to customer service is evident in every interaction.

Recommendation

If you're a pickleball or tennis enthusiast in the area, do yourself a favor and visit The Pickleball Exchange. From their extensive range of quality products to their exceptional customer service, this store truly deserves your business. Don't hesitate to contact them through their website at thepickleballexchange.com. Unlock a world of sports gear and exceptional service - your pickleball and tennis equipment needs will be met with unparalleled care and expertise.

👍 Reviews of The Pickleball Exchange

The Pickleball Exchange - Calabasas, California

Lena T.

5/5

It's my first time going to this place today and I was helped by Louie (if I spelled ur name wrong, my deepest apology). I was recommended to get a certain paddle and he literally asked me to try it out with him!! I was both surprised and very Thankful for what he did as I'm VERY glad I tried the paddle first. What customer service!! He went above and beyond to help me out. I'm so grateful and will definitely recommend this place and their awesome friendliness and customer service to everyone I know who plays pickleball. 🙏THANK YOU🙏

Macon S.

5/5

I had a gift card that wasn’t working, so I sent an email asking for some help on it. Hunter called me immediately and was a huge help in not only getting me a new gift card, but also setting up an invoice for me to order some items that weren’t on the website.
GREAT customer service and always going the extra mile to help out their customers.
Thank you Hunter and Pickleball Exchange!

Karen F.

5/5

Terrific place to tryout the best Pickleball racquets in Southern California, because they have an inside store court to volley around with their experienced managers. The staff, the selection of racquets and the Encino California location are ideal. Very accommodating team and super knowledgeable about Pickeball.

Darlene C.

5/5

I made an appointment with Joey, the owner. My daughter and I had his undivided attention while he advised us on the best Pickleball paddles for our particular playing styles.
We were able to play on the in-store PB court to try out the demo paddles. Just when I thought I had made up my mind, he brought out a paddle, just new to the market and I fell in love with it right away. It was great to leave the store knowing I had found the PERFECT paddle for me! However, not before Joey helped me find the right PB shoe for my foot.
This place is this Pickleball player’s idea of a slice of heaven! Worth the drive, no matter where you are coming from!

Gav S.

5/5

I never truly grasped the nuances of paddles until my visit here. It was an opportunity to test various paddles and discover the one that seemed tailor-made for me, much like Harry Potter finding his perfect wand. Highly recommended!

SocalRaptor

5/5

New player here. I drove 30 miles to The Pickleball Exchange because they offer what no other business does. They allow you to demo every single paddle that they sell in store. The staff is very knowledgeable and friendly. I was able to buy my first paddle and wasn't forced to make a blind purchase like most who shop on Amazon. I was thinking of buying a Selkirk paddle, but after I tested about 6 paddles, it was actually the one I liked the last.
Sign up for their newsletter and you get a 10% off coupon.
Thanks again for your help. I am very happy with my paddle choice.

Kaman H.

5/5

Customer service at its best. I had a 30 minutes appointment for a demo. I ended up staying for an hour. Joey and his team tirelessly brought paddles after paddles for me to try without even trying to influence my decision. Even my son who was there to accompany me commented that these guys were just so nice and patient. Would have given 6 stars if thats possible.

BL

5/5

With such a fast growing sport and so many different options to choose from, it's reassuring to know that when I talk to the employees or owner of this store and ask for recommendations, I know I'll get a neutral but educational insight that also looks out for my needs.

Highly recommend this store. They're doing things right and setting a great example for those to follow.

Not to mention they have a demo court so you can test out shoes, paddles, etc.